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Rent From Locals: Car Rental in Albania & Greece Reviews 

1,076
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 384 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally friendly staff, noting that interactions are consistently pleasant, helpful, and accommodating throughout the entire journey. Travelers also appreciate the smooth online booking process and the fast, convenient vehicle handover managed by the team. Some reviewers were not happy with the vehicle condition, mentioning cleanliness issues or receiving a car different from the online pictures. A few consumers also reported minor mechanical troubles, such as faulty accessories or maintenance needs upon arrival. Additionally, visitors noted occasional difficulties regarding unexpected vehicle marks, minor scratches, and visible dents.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that the entire process from pickup to return is... See more

Product

Users describe ambiguous interactions with product, reflecting mixed experiences regarding vehicle... See more

Staff

Reviewers mention positive feedback about staff, highlighting their friendly, professional, and welcoming... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the entire process... See more

Quality

Customers had ambiguous experiences with quality. While some reviewers praised vehicles for being clean,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience with these people from Rent From Locals! They were always gentle and kind. The car service was fine, their attention were warm and friendly. I should highlight the transparency, the q... See more

Rated 5 out of 5 stars

Renting from rentfromlocals was super easy and great! We picked up the car from Tirane Airport and returned it to the same spot. The car was in good condition, and amarildo explained what i needed to... See more

Rated 5 out of 5 stars

Great experience. Stressfree rental, everything as in the contract. Thank you for that. The Rental company was responsiv, friendly, no hiden costs. This is how car rentel should be. I will definitely... See more

Rated 5 out of 5 stars

The website was a good way to get into contact with local small rental orgs. The calculation of the price per day can be improved to include all costs. But overall the experience felt very safe and re... See more


Company details

  1. Car Rental Agency
  2. Online Marketplace

Written by the company

Rent From Locals is an innovative online marketplace for car rentals operating in Albania and Greece. Our platform connects travelers directly with local car owners and independent rental agencies, offering transparent pricing, flexible conditions, and a wide vehicle selection. Albania In Albania, Rent From Locals is one of the leading platforms for local car rentals. Travelers can book cars at Tirana Airport and city, Sarandë, Vlorë, Shkodër, and other destinations across the country. All vehicles include basic insurance, and many offer full coverage through SIGAL Insurance Group, our trusted insurance partner. No credit card is required to book, and the refundable deposit policy is clearly shown for each vehicle. We support private owners and local agencies in reaching more clients, while offering travelers a more affordable, direct, and reliable rental experience. Greece In Greece, Rent From Locals works with carefully selected providers in popular locations such as Corfu, Thessaloniki, Athens, Mykonos, Naxos, and Crete (including Chania and Heraklion). Whether you're landing at an airport or need delivery in a city center or port, the platform helps you compare well-reviewed local rental options with fair pricing and clear terms. From compact cars and scooters to 7-seaters and family vans, the selection is diverse and updated daily. Customers benefit from no hidden fees, airport or hotel delivery, multilingual support, and flexible booking without a credit card. Filters allow travelers to choose cars by destination, insurance coverage, and pickup preferences.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(1,076)

557 reviews in the last 12 months

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Rated 3 out of 5 stars

You get what you pay for

We rented two different types of cars from two different users. In both cases, the cars we chose based on the photos were very different from the overall condition of the vehicles we actually received.
The first car had a broken fender, and when we returned it, they tried to keep the $100 deposit. The car had scratches, and the upholstery and ceiling were stained, dirty, and generally worn and poorly maintained, both inside and out.
The second car already had two warning lights illuminated on the dashboard when we received it.
The price is affordable, but you should keep in mind that any unexpected issues can end up being much more expensive.

September 4, 2026
Rated 3 out of 5 stars

A review

One not so pleasant suprise was, that the owner informed us that we need to pay a fine if we bring the car back dirty. This was not in the rental agreement.
The car was not in the best shape - airbag warning on, one winter tire etc.
The owner was overall pretty nice, and there were no complications overall.

August 22, 2026
Rated 2 out of 5 stars

Not the best experience

I have no complaints about the service or the website
My low rating is only because of the car we received

We booked one car but it was not available, so we had to accept a different one because there were no other options
Unfortunately the car was clearly in poor condition even though it was still drivable
The price we paid was very high considering the condition of the car (it was almost half of the car’s purchase price rather than a reasonable rental price)
Warning lights kept appearing on the dashboard which made us worried that something might break down
The car also had a very small fuel tank, so we had to refuel approximately every 150 km
Since we rented the car mainly for long-distance trips this was quite inconvenient and stressful, as we constantly had to look for another gas station

As for communication, everything was good
They were always available, responded quickly, and helped us whenever we needed

September 7, 2026
Rated 4 out of 5 stars

The car was as promised

The car was as promised — in good condition, and worked well. The pickup location is not at the airport but a short distance away. The Google Maps location was misleading and showed the wrong place. Dropp off very convinient.

Although the car was booked in advance, the pickup process took well over an hour. I would also have expected the pickup instructions to be sent by email, but they were sent via WhatsApp instead. Since all other information and booking confirmations had arrived by email, I had no idea I should be checking WhatsApp.

Overall, it’s an affordable and good option if you have time to wait.

September 7, 2026
Rated 1 out of 5 stars

Not to be trusted

The car had more than 300k km. The lights didnt work. The fuel indicator didnt work properly and we didnt know the amount of fuel pending. We were told we had full insurance but we didnt had any insurance papers nor insurance phone contact in case of breakdown,which was rather probable. He wanted to charge us extra for not cleaning the vehicle

September 3, 2026
Rent From Locals: Car Rental in Albania & Greece logo

Reply from Rent From Locals: Car Rental in Albania & Greece

We are truly sorry that your experience was not a good one.

Rent From Locals is a marketplace: we bring together offers from
local companies and individual owners across Albania. Our role
is to make that choice as transparent as we can, which is why
the reviews and ratings on our platform are always authentic —
each one comes from a real, completed booking.

Our support team is available throughout every rental. When we
are contacted while a problem is still happening, we can step in
with the provider directly and in most cases resolve it on the
spot — which is almost always faster than waiting until the trip
is over.

If you would rate this provider on rentfromlocals.al, it would
help other travellers choose well. The option opens two days
after your return date.

Rated 5 out of 5 stars

Great service

Great service. Fast pick up and even got a child seat in last 10 minutes without reservation, really helped out friends with that.

September 6, 2026
Rated 1 out of 5 stars

Bad experience

The car shown in the photos when I made the booking was not even the car I received. On top of that, the car had a lot of problems: several warning lights were on the dashboard, and there were significant power issues while driving. Overall, it was a really bad experience, and I am very disappointed with the service.

September 6, 2026
Rent From Locals: Car Rental in Albania & Greece logo

Reply from Rent From Locals: Car Rental in Albania & Greece

We are truly sorry that your experience was not a good one.

Rent From Locals is a marketplace: we bring together offers from
local companies and individual owners across Albania. Our role
is to make that choice as transparent as we can, which is why
the reviews and ratings on our platform are always authentic —
each one comes from a real, completed booking.

If you would rate this provider on rentfromlocals.al, it would
help other travellers choose well. The option opens two days
after your return date.

Rated 2 out of 5 stars

Friendly staff and flexible pickup, but cleanliness, AC failure, and lost item handling were poor.

I rented a used Hyundai with some dents and scratches. It was drivable, but not very clean and still had items left by the previous renter. Even knowing it was a used car, I expected better cleanliness. The suspension also felt like it needed maintenance.
The biggest issues:
• On the last day of the rental, the AC stopped working. It was extremely hot in Tirana, and driving without AC was miserable.
• My kids left their tablet in the car. The company found it and messaged me on WhatsApp saying they would ship it to me, but it’s been over a month and I’ve heard nothing since.
On the positive side, check-in and check-out were very flexible, and the staff were friendly.

August 4, 2026
Rent From Locals: Car Rental in Albania & Greece logo

Reply from Rent From Locals: Car Rental in Albania & Greece

We are truly sorry that your experience was not a good one.

Rent From Locals is a marketplace: we bring together offers from
local companies and individual owners across Albania. Our role
is to make that choice as transparent as we can, which is why
the reviews and ratings on our platform are always authentic —
each one comes from a real, completed booking.

If you would rate this provider on rentfromlocals.al, it would
help other travellers choose well. The option opens two days
after your return date.

Rated 5 out of 5 stars

Good experience

Good experience. Easy to collect the car and to return the car. Direct contact with the operator (Mirjan), always fast to answer to all the questions and always ready to give support.

September 4, 2026
Rated 1 out of 5 stars

What a nightmare!

What a nightmare! I didn’t get the car I’d paid for. I’d asked for sat-nav and the extras, but the new car had no sat-nav, the Bluetooth wasn’t working, the USB charger cable wasn’t working… and the car broke down right in the middle of the motorway. The hire company acted in very bad faith and refused to acknowledge that the model (which I hadn’t asked for!) they’d hired to me was in very poor condition and faulty. No refund was given. That was the first and last time I’ll ever use them.

September 4, 2026
Rent From Locals: Car Rental in Albania & Greece logo

Reply from Rent From Locals: Car Rental in Albania & Greece

We are truly sorry that your experience was not a good one.

Rent From Locals is a marketplace: we bring together offers from
local companies and individual owners across Albania. Our role
is to make that choice as transparent as we can, which is why
the reviews and ratings on our platform are always authentic —
each one comes from a real, completed booking.

If you would rate this provider on rentfromlocals.al, it would
help other travellers choose well. The option opens two days
after your return date.

Rated 1 out of 5 stars

Pathetic experience!

Pathetic experience!
Given the wrong car at first. Had to wait 2 hours to get the right one after a lot of arguments.
Handing over the car they bring up a fine saying the car was parked somewhere ( North Albania) when we went to the south. Would not recommend

September 3, 2026
Rent From Locals: Car Rental in Albania & Greece logo

Reply from Rent From Locals: Car Rental in Albania & Greece

We are truly sorry that your experience was not a good one.

Rent From Locals is a marketplace: we bring together offers from
local companies and individual owners across Albania. Our role
is to make that choice as transparent as we can, which is why
the reviews and ratings on our platform are always authentic —
each one comes from a real, completed booking.

If you would rate this provider on rentfromlocals.al, it would
help other travellers choose well. The option opens two days
after your return date.

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