RentingCarz.com Reviews 13,248

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I wanted a 5-seat SUV (2 in the first row and 3 in the second row), and Maile was super kind, professional, and did her very best to get me exactly what I wanted. She even showed me pictures of SUVs I... See more

Company replied

Rated 1 out of 5 stars

Work processing is extremely slow. I am waiting for a response, but I still haven't heard anything. Are you still reviewing the refund? It’s been almost two weeks.

Company replied

Rated 5 out of 5 stars

I had an issue regarding the credit card name used for my reservation, and the customer support was extremely helpful. They responded quickly via WhatsApp and clearly explained everything. The agen... See more

Company replied

Rated 5 out of 5 stars

We had a bad experience 2 years ago, so we had a coupon to use and the person who answered our questions this year and helped us to reserve a car and use our coupon was really helpful, fast in answeri... See more

Company replied

Company details

  1. #14 of 20 best companies in Car Rental Agency

Written by the company

Welcome to RentingCarz – Your Trusted Car Rental Partner At RentingCarz, we make renting a car simple, affordable, and stress-free for travelers worldwide. Whether you're planning a weekend getaway, a business trip, or an international adventure, our platform connects you with the best car rental deals from over 50 trusted companies, including major brands like Avis, Hertz, Budget, Enterprise, Alamo, National, Dollar, Thrifty, Sixt, Localiza and Europcar, among many other major and reliable brands throughout the world. With a 4-star rating on Trustpilot from over 12,000 reviews, our customers love our competitive prices, clear booking process, and reliable service. They appreciate the ability to secure full coverage at affordable rates and the convenience of our platform for both local and one-way rentals. Rentingcarz, drive throughout the world for less!

RentingCarz Car Rental

Written by the company

All the reasons why you will love Rentingcarz
Why Choose RentingCarz? -Best Price Guarantee: We compare rates across top rental companies to ensure you get the most competitive prices. If you find a better deal elsewhere, we’ll match it! -Easiest, patented interface to help you compare and find the best price among all our suppliers. -Wide Vehicle Selection: From economy cars to spacious minivans, we offer a variety of vehicles to suit your needs and budget. -Easy Booking Process: Reserve your car in just three simple steps – compare, book, and drive. Our user-friendly website ensures a hassle-free experience. -Global Reach: With over 145,000 rates in 140+ countries, we’ve got you covered no matter where your travels take you. -Flexible Options: Enjoy free cancellations or changes with no hidden fees, plus 100% price transparency for peace of mind. -Exceptional Customer Support: Our dedicated team, available in multiple languages including Spanish, Portuguese, Japanese, Korean, is here to assist you every step of the way. Real people, not bots, ensure your questions are answered promptly.

Contact info

3.8

Great

TrustScore 4 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars
RentingCarz.com logo

Reply from RentingCarz.com

Dear Patricia,

Thank you for your review and for giving us 4 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company!

Best regards,
RentingCarz.com Team

Rated 5 out of 5 stars

Good prices

I found the car I need for the best price for me

September 8, 2024
RentingCarz.com logo

Reply from RentingCarz.com

Dear Saleh,

Thank you for your review and for giving us 5 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company!

Best regards,
RentingCarz.com Team

Rated 5 out of 5 stars

Great

Great and useful

September 7, 2024
RentingCarz.com logo

Reply from RentingCarz.com

Dear Daniel,

Thank you for your review and for giving us 5 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company!

Best regards,
RentingCarz.com Team

Rated 5 out of 5 stars

Excelente

Everythibg Washington good

The Services and the Car

September 3, 2024
RentingCarz.com logo

Reply from RentingCarz.com

Dear Sergio,

Thank you for your review and for giving us 5 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company!

Best regards,
RentingCarz.com Team

Rated 1 out of 5 stars

Terrible experience

The process to pick up the car was extremely slow. The car was in terrible condition, with several damages (broken rearview mirror cover, bumper, etc.). They didn't give me the option of another car due to lack of availability. After driving about 100km the vehicle's engine started to misfire a lot, I honestly thought I wouldn't arrive it to the rental agency. Terrible experience.

August 24, 2024
Unprompted review
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Reply from RentingCarz.com

Dear Marcelo,

We sincerely apologize for the difficulties you encountered with your rental service. We understand how frustrating this must be.

Please be assured that your claim is currently under review. We are in the process of validating the situation with the rental company. You should have received an update in your email. Rest assured, we are committed to assisting you and resolving this matter as swiftly as possible.

For immediate support, you can use the live chat feature on our website. Simply log in and use the chat function to connect with one of our agents, who will be happy to help.

We appreciate your patience and understanding, and we apologize for any inconvenience this has caused.


Best regards,
RentingCarz.com

Rated 1 out of 5 stars

Failed reservation and you dont refund…

Failed reservation and you dont refund mu money

August 10, 2024
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Reply from RentingCarz.com

Dear Saif,

We sincerely apologize for the difficulties you encountered with your rental service. We understand how frustrating this must be.

Please be assured that your claim is currently under review. We are in the process of validating the situation with the rental company. You should have received an update in your email. Rest assured, we are committed to assisting you and resolving this matter as swiftly as possible.

For immediate support, you can use the live chat feature on our website. Simply log in and use the chat function to connect with one of our agents, who will be happy to help.

We appreciate your patience and understanding, and we apologize for any inconvenience this has caused.


Best regards,
RentingCarz.com

Rated 1 out of 5 stars

be carefull, they charged a different price!

We rented for a price, and then charged another one (more expensive). It's a scam!

August 7, 2024
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Reply from RentingCarz.com

Dear Cesar,

I hope this message finds you well. We sincerely regret any difficulties you have experienced and understand how frustrating this situation must be.

Our records show only one reservation in our system, so we will need additional information to verify your case promptly. Please feel free to contact us via the live chat feature on www.rentingcarz.com or by email.

Once again we apologize for any inconvenience this has caused, and thank you for your patience and understanding.


Best regards,
RentingCarz.com

Rated 4 out of 5 stars

Comment on change to prepaid reservation

I would like to describe a case where I wanted to change my car reservation due to a sudden change in my travel schedule. The reservation was on a prepaid basis. So after communicating with RentingCarz via email several times, I was able to receive a new reservation. RentingCarz's quick and kind response was very good. However, I wish the change could be easily made on your reservation site.

August 2, 2024
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Reply from RentingCarz.com

Dear Seung Ho Lee,

Thank you for your review and for giving us 4 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all of our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company!

Best regards,
RentingCarz.com

Rated 5 out of 5 stars

Dependable!

Anytime I need a vehicle last minute or planned out before hand I’ve been able to get what I needed and at a reasonable or better price.

August 3, 2024
RentingCarz.com logo

Reply from RentingCarz.com

Dear Stuart,

Thank you for your review and for giving us 5 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all of our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company!

Best regards,
RentingCarz.com

Rated 5 out of 5 stars

Customer service was very satisfactory

Customer service was very satisfactory.
Super!!

August 3, 2024
RentingCarz.com logo

Reply from RentingCarz.com

Dear Sung Hong,

Thank you for your review and for giving us 5 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all of our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company!

Best regards,
RentingCarz.com

Rated 5 out of 5 stars

Best fares in the market with…

Best fares in the market with exceptional customer service.

August 6, 2024
RentingCarz.com logo

Reply from RentingCarz.com

Dear Ali,

Thank you for your review and for giving us 5 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all of our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company!

Best regards,
RentingCarz.com

Rated 5 out of 5 stars

Online reservation

The online reservation went smooth and accurate

August 2, 2024
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Reply from RentingCarz.com

Dear Maria

Thank you for your review and for giving us 5 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all of our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company!

Best regards,
RentingCarz.com

Rated 5 out of 5 stars

Good options and easy to navigate the…

Good options and easy to navigate the website.

August 2, 2024
RentingCarz.com logo

Reply from RentingCarz.com

Dear Alejandro

Thank you for your review and for giving us 5 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all of our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company!

Best regards,
RentingCarz.com

Rated 1 out of 5 stars

My renting didn’t go through

My renting didn’t go through. Called them & stated booking was cancelled & I will receive money back within 5 to 7 days. That was on July 2, as of today July 26 no reimbursement yet nor a call from any company representative. Please be careful with this, make sure that what all they say it’s true, don’t get same experience I had at counter of the car rental company.

July 2, 2024
Unprompted review
RentingCarz.com logo

Reply from RentingCarz.com

Dear Edwin,

Greetings, first we sincerely regret any difficulties that you might experienced. We understand how frustrating this situation can be.

We can confirm that all the information about your claim and also the resolution was sent to your email, if you need anything else from our end just let us know, we´ ll be glad to assit you.

Once again we apologize for any inconvenience this has caused, and thank you for your patience and understanding.


Best regards,
RentingCarz.com

Rated 5 out of 5 stars

Fast way to do

July 6, 2024
RentingCarz.com logo

Reply from RentingCarz.com

Dear Carlos,

Thank you for your review and for giving us 5 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all of our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company!

Best regards,
RentingCarz.com

Rated 5 out of 5 stars

No problems everything in order

No problems everything in order

July 1, 2024
RentingCarz.com logo

Reply from RentingCarz.com

Dear Kemuel,

Thank you for your review and for giving us 5 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all of our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company!

Best regards,
RentingCarz.com

Rated 5 out of 5 stars

There’s no secret charges regarding the…

There’s no secret charges regarding the car reservation. The car they promise y the one you get, and the cost is always the lowest one comparing other car rental services.

July 4, 2024
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Reply from RentingCarz.com

Dear Eileen,

Thank you for your review and for giving us 5 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all of our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company!

Best regards,
RentingCarz.com

Rated 5 out of 5 stars

It was quick and easy and I could find…

It was quick and easy and I could find the best price.

July 4, 2024
RentingCarz.com logo

Reply from RentingCarz.com

Dear Maria,

Thank you for your review and for giving us 5 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all of our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company!

Best regards,
RentingCarz.com

Rated 5 out of 5 stars
RentingCarz.com logo

Reply from RentingCarz.com

Dear Francisco,

Thank you for your review and for giving us 5 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all of our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company!

Best regards,
RentingCarz.com

Rated 5 out of 5 stars

Easy process in booking and great…

Easy process in booking and great price! We will see on how quality is

July 3, 2024
RentingCarz.com logo

Reply from RentingCarz.com

Dear Claudia,

Thank you for your review and for giving us 5 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all of our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company!

Best regards,
RentingCarz.com

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