I wanted a 5-seat SUV (2 in the first row and 3 in the second row), and Maile was super kind, professional, and did her very best to get me exactly what I wanted. She even showed me pictures of SUVs I... See more
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See what reviewers are saying
Work processing is extremely slow. I am waiting for a response, but I still haven't heard anything. Are you still reviewing the refund? It’s been almost two weeks.
Company replied
I had an issue regarding the credit card name used for my reservation, and the customer support was extremely helpful. They responded quickly via WhatsApp and clearly explained everything. The agen... See more
Company replied
We had a bad experience 2 years ago, so we had a coupon to use and the person who answered our questions this year and helped us to reserve a car and use our coupon was really helpful, fast in answeri... See more
Company replied
Company details
- #14 of 20 best companies in Car Rental Agency
Written by the company
Welcome to RentingCarz – Your Trusted Car Rental Partner At RentingCarz, we make renting a car simple, affordable, and stress-free for travelers worldwide. Whether you're planning a weekend getaway, a business trip, or an international adventure, our platform connects you with the best car rental deals from over 50 trusted companies, including major brands like Avis, Hertz, Budget, Enterprise, Alamo, National, Dollar, Thrifty, Sixt, Localiza and Europcar, among many other major and reliable brands throughout the world. With a 4-star rating on Trustpilot from over 12,000 reviews, our customers love our competitive prices, clear booking process, and reliable service. They appreciate the ability to secure full coverage at affordable rates and the convenience of our platform for both local and one-way rentals. Rentingcarz, drive throughout the world for less!
RentingCarz Car Rental
Written by the company
- All the reasons why you will love Rentingcarz
- Why Choose RentingCarz? -Best Price Guarantee: We compare rates across top rental companies to ensure you get the most competitive prices. If you find a better deal elsewhere, we’ll match it! -Easiest, patented interface to help you compare and find the best price among all our suppliers. -Wide Vehicle Selection: From economy cars to spacious minivans, we offer a variety of vehicles to suit your needs and budget. -Easy Booking Process: Reserve your car in just three simple steps – compare, book, and drive. Our user-friendly website ensures a hassle-free experience. -Global Reach: With over 145,000 rates in 140+ countries, we’ve got you covered no matter where your travels take you. -Flexible Options: Enjoy free cancellations or changes with no hidden fees, plus 100% price transparency for peace of mind. -Exceptional Customer Support: Our dedicated team, available in multiple languages including Spanish, Portuguese, Japanese, Korean, is here to assist you every step of the way. Real people, not bots, ensure your questions are answered promptly.
Contact info
1100 Brickell Bay Drive, Suite 311081, Miami, FL 33231, Estados Unidos, 33130, Miami, FL, United States
- Chat avaiable in our website
- info@rentingcarz.com
- rentingcarz.com
3.8
Great
13K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from RentingCarz.com
Dear Customer!
We are very pleased to hear that the service you received was satisfactory. We hope to have the opportunity to provide you with our services in the future. Our priority is to provide you with quality at the best price, as well as a memorable experience.
RentingCarz.com Team
They cancel without telling me
July 2, 2024
Reply from RentingCarz.com
Dear Maria,
Greetings, first we sincerely regret the difficulties you experienced with your rental service. We understand how frustrating this situation can be.
The reservation was cancelled since we needed more information to activate it, we also tried to contact to confirm, but we got no response, nevertheless the refund was completely submitted to the very same card used for the purchase.
Remember that we have a live chat service, simply log on to our website and use the chat function. Any of the available options will take you to speak to one of our agents, who will be happy to assist you.
Once again we apologize for any inconvenience this has caused, and thank you for your patience and understanding.
Best regards,
RentingCarz.com
RentingVarz didn't sent reservation NO…
RentingVarz didn't sent reservation NO to my email.
July 1, 2024
Reply from RentingCarz.com
Dear Wonbae,
Greetings, first we sincerely regret any difficulties that you might experienced. We understand how frustrating this situation can be.
We can confirm that your reservation number was sent to your email on 2024-07-01, please check spam or promos, sometimes it gets redirected there. If you didn't use the vehicle, we'll notify you about the procedure trough email as well.
Once again we apologize for any inconvenience this has caused, and thank you for your patience and understanding.
Best regards,
RentingCarz.com
Trustworthy
Very easy to access and complete transaction. Information provided is very right to the point.
July 2, 2024
Reply from RentingCarz.com
Dear Masato,
Thank you for your review and for giving us 5 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all of our customers.
If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.
Thank you for trusting us and for choosing us as your car rental company!
Best regards,
RentingCarz.com
You can expect the best prices.
I did some research and found this company's quote to be very reasonable.
I would like to report again after using it.
July 2, 2024
Reply from RentingCarz.com
Dear Tomoyuki,
Thank you for your review and for giving us 5 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all of our customers.
If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.
Thank you for trusting us and for choosing us as your car rental company!
Best regards,
RentingCarz.com
Reply from RentingCarz.com
Dear Customer!
We are very pleased to hear that the service you received was satisfactory. We hope to have the opportunity to provide you with our services in the future. Our priority is to provide you with quality at the best price, as well as a memorable experience.
RentingCarz.com Team
Problems with the web pag to pay
Problems with the web pag to pay. Not responce to solve my problem
July 1, 2024
Reply from RentingCarz.com
Dear Carlos,
Greetings, first we sincerely regret the difficulties you experienced, we understand how frustrating this situation can be.
We can confirm that your reservation is active and ready to be used, one of our agents assisted you and the payment was successful, if you have any other doubts contact us, and you'll receive assistance immediately.
Once again, we apologize for any inconvenience this has caused, and thank you for your patience and understanding.
Best regards,
RentingCarz.com
I booked an Avis reservation through…
I booked an Avis reservation through RentingCarz and during the process, I was never asked to input my driver's license information. When I when I got to the front desk, I was informed that RentingCarz made my reservation as a Uruguay resident (I have a US driver's license) and that my reservation couldn't be honored. RentingCarz has been entirely unhelpful in resolving this issue and it caused a massive disruption to my trip
May 23, 2024
Unprompted review
Reply from RentingCarz.com
Dear customer,
Greetings, first we sincerely regret the difficulties you experienced with your rental service. We understand how frustrating this situation can be.
We are going to verify this situation immediately, to do so please provide us your reservation number or simply log on to our website and use the chat function. Any of the available options will take you to speak to one of our agents, who will be happy to assist you.
We will verify this claim in depth, and you will get an answer via email as soon as possible, Once again we apologize for any inconvenience this has caused, and thank you for your patience and understanding.
Best regards,
RentingCarz.com
It's still before use
It's still before use, but thank you for your quick service such as customer response!
June 8, 2024
Reply from RentingCarz.com
Dear customer,
Thank you for your review and for giving us 5 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all of our customers.
If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.
Thank you for trusting us and for choosing us as your car rental company!
Best regards,
RentingCarz.com
Price and cleared cost
June 7, 2024
Reply from RentingCarz.com
Dear Khalid,
Thank you for your review and for giving us 5 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all of our customers.
If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.
Thank you for trusting us and for choosing us as your car rental company!
Best regards,
RentingCarz.com
Great
Great. Especially I like when it is automatically connected to the loyalty program.
June 2, 2024
Reply from RentingCarz.com
Dear BKBK,
Thank you for your review and for giving us 5 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all of our customers.
If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.
Thank you for trusting us and for choosing us as your car rental company!
Best regards,
RentingCarz.com
Reply from RentingCarz.com
Dear Sang Jo,
Thank you for your review and for giving us 5 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all of our customers.
If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.
Thank you for trusting us and for choosing us as your car rental company!
Best regards,
RentingCarz.com
Reply from RentingCarz.com
Dear Yoonho,
Thank you for your review and for giving us 5 stars! We are very happy to hear that you found our company to be a good choice for renting a vehicle. We are committed to providing quality service and a smooth experience to all of our customers.
If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and offer you the best options for your car rental needs.
Thank you for trusting us and for choosing us as your car rental company!
Best regards,
RentingCarz.com
Not worth the savings
The application worked well but the rental company EASYCARRENTAL was a disaster at pickup. In LAS we took the car rental shuttle and when we got to the center we had to wait for another shuttle to take us to their building 15 minutes away. Unprofessional and really slow. I was the first person in line and took them 45 minutes to call me. Never again.
May 10, 2024
Reply from RentingCarz.com
Dear Rafael,
Thank you for taking the time to share your feedback with us. We're pleased to hear that our application served you well during your rental process. However, we're truly sorry to learn about the inconvenience you experienced with the rental company EASYCARRENTAL.
Please note that the reservation you made through our platform was intended for rental with DOLLAR, as we do not have EASYCARRENTAL listed in our inventory. We sincerely apologize for any confusion or frustration this may have caused you.
Your feedback is invaluable to us, and we will use it to improve our services and ensure a smoother experience for our customers in the future. We hope that despite this setback, you will consider using our platform again for your future rental needs.
If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to us.
RentingCarz.com
Reply from RentingCarz.com
Dear Customer!
We are very pleased to hear that the service you received was satisfactory. We hope to have the opportunity to provide you with our services in the future. Our priority is to provide you with quality at the best price, as well as a memorable experience.
RentingCarz.com Team
Reply from RentingCarz.com
Dear WonHoi!
We are pleased to hear about your satisfaction regarding the efficiency of the service you received, for us it is always a pleasure to serve and your comments motivate us every day to continue providing 100% in each of our actions! Our priority is to provide quality at the best price, as well as the best service.
Best regards
RentingCarz.com Team
Reply from RentingCarz.com
Dear Sahmi,
We are very sorry to hear about your experience, we understand your frustration and apologize for any inconvenience you have experienced with our booking platform.
We would like to clarify that your claim es being verified and rest assured, your refund will be made once the rental car company confirms the reason why they didn´t provide you with the unit. You´ll get notified trough email.
We understand your concern and are here to help you in any way we can. If you need further assistance or information about your specific situation, please do not hesitate to contact our customer service team. We will be happy to help you and find a solution that fits your needs.
We appreciate your understanding and are here to provide any further assistance you may need.
RentingCarz.com
REASONABLE PRICE AND PROMPT PROCESS
April 5, 2024
Reply from RentingCarz.com
Dear Customer!
We are very pleased to hear that the service you received was satisfactory. We hope to have the opportunity to provide you with our services in the future. Our priority is to provide you with quality at the best price, as well as a memorable experience.
RentingCarz.com Team
Chat on line funciona
February 24, 2024
Reply from RentingCarz.com
Olá Jorge!
Estamos felizes em saber de sua satisfação com a eficiência do serviço que você recebeu, para nós é sempre um prazer servir e seus comentários nos motivam todos os dias a continuar a fornecer 100% em cada uma de nossas ações! Nossa prioridade é fornecer qualidade ao melhor preço, assim como o melhor serviço.
Equipe do RentingCarz.com
A FRAUD LATIN CARZ ANN RENTING CARZ
A FRAUD, THE MEXC COMPANY INCREASED A TRIPLE VALUE THE ORIGINAL AMOUNT CAUSED BY AFTER HOURS PICKUP, AFTER THEY DID NOT ACCEPT MY PASSPORT AS A VALID ID AND DENIED THE SERVICE. PARTNERS IN CRIME LATINCARZ, RENTING CARZ AND MEXC, FRAUD COMPANIES
February 14, 2024
Reply from RentingCarz.com
Dear Roberto,
We sincerely apologize for the inconvenience you experienced during your recent rental. We understand the frustration caused by the unexpected issues with your vehicle.
We would like to clarify that your refund was completely submitted as we notified you on your email, you can check the reply sent days ago.
We appreciate your feedback and encourage customers to contact us in real time if they encounter such issues at the rental counter. Our customer service team is here to assist and resolve any challenges that may arise during the rental process. The information regarding this claim was sent to your email.
Please feel free to contact our Chat Service to discuss this matter further and explore potential solutions. We appreciate your business and hope to have the opportunity to regain your trust in the future.
Sincerely,
RentingCarz.com
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