Rentokil Pest Control Ireland Reviews 1,187

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitudes, making interactions pleasant and informative. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and thoroughness of the work. Reviewers are particularly impressed with the quick response times and the clear communication throughout the process. However, some customers also noted issues with the effectiveness of the treatment, mentioning that pest problems persisted even after multiple visits. A few people were dissatisfied with the customer service, citing slow responses and a perceived lack of thoroughness in identifying and resolving issues.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, knowledge, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and... See more

Customer service

People report positive experiences with customer service. Many customers felt heard and informed, with staff... See more

Response time

Reviewers highlight positive aspects of response time. Many customers praise the quick response and effective... See more

Customer communications

Customers consistently note positive experiences with contact. Many reviewers found communication easy and... See more

Based on these reviews

Rated 5 out of 5 stars

Mathiese Butler is a godsend. I called in a panic for a home survey, and Mathiese went above and beyond to make the survey happen on a very tight timeline. His efficiency was matched only by his ex... See more

Company replied

Rated 5 out of 5 stars

From the initial phone call to the final home visit staff were so helpful, kind, & professional. As someone living alone allowing strangers into my home is aways a concern. Rentokil's Mark gets 5 st... See more

Company replied

Rated 5 out of 5 stars

Akos Sarkady was absolutely fantastic! He was very professional and friendly, and really took the time to explain everything to us in detail. He inspected every corner carefully and made sure we f... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant service. My rentokil rep Alan was outstanding. Informative and polite he gave us as much time as we required to discuss what needed to happened and he followed up with several vis... See more

Company replied


Company details

  1. Pest Control Service
  2. Bird Control Service
  3. Business to Business Service
  4. Environmental Health Service

About Rentokil Pest Control Ireland

Written by the company

Rentokil is the world’s largest pest control company, with over 100 years of experience and a well-established presence in Ireland. Recognized as a trusted brand, we provide effective pest control solutions to protect homes and businesses across Ireland. With decades of expertise serving thousands of customers globally, our professional services are available seven days a week, ensuring swift responses to any pest problem with the support of local experts..

Contact Us
Rapid, Local and Expert Response
We provide professional pest control services to homes and businesses in 26 counties across Ireland.
Innovative Solutions
Our unique PestConnect system provides a real-time, early warning system to effectively control rodents without harming the environment, saving up to 60% in rodenticide use and protecting your reputation.
Legal Compliance
All of our BPCA accredited technicians are kept up-to-date on Ireland's ever changing legislation, so they can recommend products and services, helping you stay compliant.
Health & Safety
A company with a ‘World Class’ Health & Safety record.
Technology
We leverage emerging technologies and innovative collaborations, including partnerships with Google and PA Consulting, to deliver proactive risk management solutions for pest control. Our advanced sensory technology reflects our dedication to innovation, emphasizing pest prevention rather than elimination


For more information please call 0818 882457 or www.rentokil.ie

Free Survey & Free Quote

Our BPCA certified experts will help you prevent and get rid of pest problem on your property quickly and effectively

Our BPCA certified experts will help you prevent and get rid of pest problem on your property quickly and effectively
Contact us now to book a free pest inspection and get a free quote without any obligation. Call now!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Sean gave clear directions on how he…

Sean gave clear directions on how he was going to resolve this issue and how to prevent recurrence. Highlighted where possible problems could be prevented in the future and was courteous and professional in his approach.

March 2, 2026
Rentokil Pest Control Ireland logo

Reply from Rentokil Pest Control Ireland

Hi there Tony,

Thank you for sharing your 5 star review with us, we are so happy that you had a positive experience with Rentokil and our technician, Sean.

Best regards,
Rentokil Pest Control.

Rated 5 out of 5 stars

Mathiese Butler is a godsend

Mathiese Butler is a godsend. I called in a panic for a home survey, and Mathiese went above and beyond to make the survey happen on a very tight timeline. His efficiency was matched only by his expertise; he quickly identified that while rodents had been an issue, our home is currently not infested, which provided us with immense peace of mind.
What truly stood out was the time he took to walk us through the property. He pinpointed exactly which "weak spots" we needed to monitor and gave us practical, honest advice to prevent future problems.
Mathiese didn't just do the job; he made sure we felt heard and informed, patiently answering every single one of our questions. I cannot recommend him enough.

February 25, 2026
Unprompted review
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Reply from Rentokil Pest Control Ireland

Hi there,

Thank you for sharing your 5 star review with us, we are so happy that you had a positive experience with Rentokil and our technician, Mathiese. We will be sure to convey the lovely feedback.

Best regards,
Rentokil Pest Control.

Rated 1 out of 5 stars

Would never use them again.

After finding signs of woodworm in my attic, I contacted Rentokil who came out for a survey and I agreed to go ahead and pay €1600 for treatment with 10 year guarantee.

A year or so after treatment there was evidence that the woodworm was still active. To be fair Rentokil sent someone out to respray, but the guy from Rentokil must have taken this as a personal insult as he was rude (to me on the phone and to my neighbour who let him in) and when I returned to the property there was filth (dirt, debris) around my kitchen kettle that obviously left by him; accidentally or otherwise.
On top of this the area manager advised 'if the woodworm returned to just 'replace the wood in your attic'. Seriously.

A few days later I cleaned and insulated the attic and thought that would be the end of it.

A year or so later I went up to the attic and noticed yet again woodworm. Contacted Rentokil several times, received a call back to say someone will be in touch. Never happened. Contacted again, was told someone would contact me, they did to say they will cal back again, never did.

At this point I have just given up with them, which is what I expect the manager intended.

If you have woodworm I wouldn't bother using Rentokil as in my opinion they charge top tier pricing for inadequate treatment, poor customer service and a dubious guarantee of work.

December 10, 2025
Unprompted review
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Reply from Rentokil Pest Control Ireland

Hi there Matt,

Thank you for sharing your feedback, and we sincerely apologise for the experience you've described. We take customer concerns seriously, and it's clear that we did not meet your expectations on this occasion.

If you would be willing, please send your contact details to isabella.gounden@rentokil-initial.com we can investigate this matter further as well as understand how we can better support our customers in the future.

Kind regards,
The Rentokil Team

Rated 5 out of 5 stars

Rat problem sorted! Thanks, Mandy

We had a bit of a rat problem. Mandy took care of it, and the critters haven’t been back since. There’s nothing worst than having rodents crawling around in your walls. Mandy not only took care of the problem, she gave us peace of mind knowing we can keep them from coming back.

December 1, 2025
Unprompted review
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Reply from Rentokil Pest Control Ireland

Hi there,

Thank you for sharing your 5 star review with us, we are so happy that you had a positive experience with Rentokil and our technician, Mandy.

Best regards,
Rentokil Pest Control.

Rated 5 out of 5 stars

Excellent

We dealt with Arkos Sarkady. He was excellent, put our minds at ease and have really good advice.

February 4, 2026
Unprompted review
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Reply from Rentokil Pest Control Ireland

Hi Gerry,

Thank you for sharing your 5 star review with us, we are so happy that you had a positive experience with Rentokil and our technician, Akos.

Best regards,
Rentokil Pest Control.

Rated 5 out of 5 stars

Akos Sarkady- highly recommend

Akos Sarkady was such a pleasure to deal with. Very responsive and thorough with follow ups and additional visits as needed. He provided practical advice, reassurance and a clear plan, always ensuring we had support as needed.

December 1, 2025
Unprompted review
Rentokil Pest Control Ireland logo

Reply from Rentokil Pest Control Ireland

Hi there Jennifer,

Thank you for sharing your 5 star review with us, we are so happy you had a positive experience with Rentokil and our technician Akos.

Best regards,
Rentokil Pest Control.

Rated 5 out of 5 stars

Mark was very professional in going…

Mark was very professional in going about his work. He was always polite and thorough. He succeeded in finding the root cause to our problem. Hence very relieved customers.

January 28, 2026
Unprompted review
Rentokil Pest Control Ireland logo

Reply from Rentokil Pest Control Ireland

Hi there Maeve,

Thank you for sharing your 5 star review with us, we are so happy you had a positive experience with Rentokil and our technician Mark.

Best regards,
Rentokil Pest Control.

Rated 1 out of 5 stars

Terrible service

I received a terrible service and had to pay upfront €590, after I discovered i had a rodent in my private home under the floor boards which I couldn't access. I was expecting a technician to arrive with specialist camera equipment and tools etc to find , identify, treat and prevent reoccurring infestation. The technician was not provided with any equipment except some traps and poison which I already had in place as I had found the hole in the wall where they entered. Also follow up calls where slow to respond again due to technician not having correct supplies. I would not recommend using this company for domestic private situations. An absolute rip off.

January 23, 2026
Unprompted review
Rentokil Pest Control Ireland logo

Reply from Rentokil Pest Control Ireland

Hi there,

Thank you for sharing your feedback, and we sincerely apologise for the experience you've described. We take customer concerns seriously, and it's clear that we did not meet your expectations on this occasion.

If you would be willing, please send your contact details to isabella.gounden@rentokil-initial.com we can investigate this matter further as well as understand how we can better support our customers in the future.

Kind regards,
The Rentokil Team

Rated 5 out of 5 stars

Excellent service

Excellent service - very thorough. It would be great if one was able to purchase rodent repellant sealant, traps and mesh directly from service person. Thank you

January 14, 2026
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Reply from Rentokil Pest Control Ireland

Hi there Mary,

Thank you for sharing your 5 star review with us, we are so happy you had a positive experience.

Best regards,
Rentokil Pest Control.

Rated 5 out of 5 stars

Great service, Akos was brilliant

Great service. Akos was brilliant and really eased our minds, we couldn’t recommend him enough!

January 15, 2026
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Reply from Rentokil Pest Control Ireland

Hi there Jennifer,

Thank you for sharing your 5 star review with us, we are so happy you had a positive experience with us.

Best regards,
Rentokil Pest Control.

Rated 5 out of 5 stars

Amazing service

He was very friendly and helpful!

January 16, 2026
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Reply from Rentokil Pest Control Ireland

Hi there Jason,

Thank you for sharing your 5 star review with us, we are so happy you had a positive experience with us.

Best regards,
Rentokil Pest Control.

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service we received, especially with the technician whom we got assigned. Mr. Akos Sarkady was amazing. He was always highly professional and very importantly, always on time. Very easy communication and we could always arrange the visits at time which suits us. The service we received fixed the issue with pests and we also received well founded advice on future-proofing the house. I can highly recommend the company and while we hope we won’t need the service in the future we will not hesitate to reach out again should we need to do so.

January 13, 2026
Unprompted review
Rentokil Pest Control Ireland logo

Reply from Rentokil Pest Control Ireland

Hi there Richard,

Thank you for taking the time to leave a lovely 5 star review. We are so happy that you had a positive experience with Rentokil and our technician, Akos. We will be sure to convey the positive feedback.

Best regards,
Rentokil Pest Control.

Rated 5 out of 5 stars

I'd like to thank you for the great…

I'd like to thank you for the great service and for your operative Akos Sarkody who did a great job was very thorough and put my wife at ease.
Yours, JF

December 30, 2025
Unprompted review
Rentokil Pest Control Ireland logo

Reply from Rentokil Pest Control Ireland

Hi John,

Thank you for sharing your 5 star review with us, we are so happy you had a positive experience with Rentokil and our technician, Akos.

Best regards,
Rentokil Pest Control.

Rated 5 out of 5 stars

Excellent Service

From the moment I made contact with the Rentokil team I was reassured. Their action was prompt and effective. I was kept informed all the time and they checked in with me frequently. They came when they said they would and did what they said they would ….. excellent customer service at a very stressful time. Couldn’t ask for better - worth every penny

November 14, 2025
Unprompted review
Rentokil Pest Control Ireland logo

Reply from Rentokil Pest Control Ireland

Hi there Suzanne,

Thank you for taking the time to share your lovely 5 star review with us. We are so happy that you had a positive experience with us.

Best regards,
Rentokil Pest Control.

Rated 1 out of 5 stars

Representative very respectful friendly…

Representative very respectful friendly and went about his work diligently.

December 1, 2025
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Reply from Rentokil Pest Control Ireland

Thank you for sharing your positive comments about our colleague. But your 1 star review represents a complaint of dissatisfaction with our service.

If you are happy with our service could we ask you to please amend your rating to 3,4 or 5 star - which is positive for a Trustpilot review. However if you do have concerns please email marketing.uk@rentokil.com so our customer care team can assist you.

Rentokil Pest Control

Rated 5 out of 5 stars

Great service

Great service! Akos Sarkady was excellent, easy to deal with and very professional.

December 10, 2025
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Reply from Rentokil Pest Control Ireland

Hi there,

Thank you so much for sharing your 5 star review with us.

Best regards,
Rentokil Pest Control.

Rated 5 out of 5 stars

Excellent service

Excellent service

December 10, 2025
Rentokil Pest Control Ireland logo

Reply from Rentokil Pest Control Ireland

Hi Ciara,

Thank you so much for sharing your 5 star review with us.

Best regards,
Rentokil Pest Control.

Rated 5 out of 5 stars

Great service

The service we recieved from Rentokill was excellent. Akos Sarkady was friendly, knowledgeable, and easy to deal with. He was thorough in his job, and most importantly after a couple of visits the problem was sorted. Would recommend to anyone in the future.

December 8, 2025
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Reply from Rentokil Pest Control Ireland

Hi Gregory,

Thank you for sharing your 5 star review with us, we are happy you had a positive experience with Rentokil and our technician, Akos. We will be sure to pass on the lovely feedback.

Best regards,
Rentokil Pest Control.

Rated 5 out of 5 stars

I found Akos Sarkody excellent to deal…

I found Akos Sarkody excellent to deal with. He was very helpful and I would have no hesitation in recommending him and Rentokill.

November 20, 2025
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Reply from Rentokil Pest Control Ireland

Hi Geraldine,

Thank you for sharing your 5 star review with us, we are so happy you had a positive experience with Rentokil and our technician, Akos.

Best regards,
Rentokil Pest Control.

Rated 5 out of 5 stars

Very impressed

Very impressed with the professionalism, discretion and help from Akos. He was attentive and explained everything really well. Thank you!

December 1, 2025
Rentokil Pest Control Ireland logo

Reply from Rentokil Pest Control Ireland

Hi there Lucy,

Thank you for sharing your 5 star review with us, we are so happy that you had a positive experience with Rentokil and our technician, Akos.

Best regards,
Rentokil Pest Control.

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