We always receive great service from Initial when Robert calls. He is always polite, friendly and efficient. Only problems we have is when he is on leave, then we don’t get our regular first class ser... See more
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Peter Auret services the Mats at our Department. Peter has a friendly attitude, is very efficienct and a great communicator. Peter always ensures the work is carried out to a very high standard and I... See more
Company replied
Peter Auret services the mats and hygiene bins for our company. He always enters with a friendly attitude and attends to these with a great efficiency. Peter has always had great communication with an... See more
Company replied
Having used initial for the past few years, and mixed experiences, I can safely say that the new technician David is brilliant. Very thorough, punctual and professional is his job. We agree a time for... See more
Company replied
Company details
- Hygiene Service
- Business to Business Service
- Garbage Collection Service
- Hygiene Station
- Waste Management Service
About Initial Hygiene Ireland
Written by the company
At Initial, we deliver comprehensive washroom hygiene solutions, including Waste disposal, Aircare, Floor Mats and Consumables to create clean, safe and sustainable environments across all sectors nationwide.
Initial's Healthcare division offers secure, compliant waste management services to sectors like clinics and nursing homes, following strict EU and national regulations with traceable handling, UN-approved containers, and color-coded systems.
With over many decades of expertise, we're trusted for our quality and compliance, with innovation pipelines shaped by customer needs and our focus on providing Washroom Dignity for All.
We pride ourselves on delivering exceptional, personalised service, tailored to the unique needs of every customer.
We are the hygiene experts that provide the consistent, personal and reliable service you deserve for your washrooms. We provide effective and efficient hygiene solutions that address the real needs faced by today's washroom users. Alongside this, we offer a proprietary and bespoke branded product range that sets us apart and provides added value to our customers.
With compliance, safety and wellbeing at heart, our solutions offer value for money, are environmentally friendly, and are delivered efficiently. Contact Us
Initial's Healthcare division offers secure, compliant waste management services to sectors like clinics and nursing homes, following strict EU and national regulations with traceable handling, UN-approved containers, and color-coded systems.
With over many decades of expertise, we're trusted for our quality and compliance, with innovation pipelines shaped by customer needs and our focus on providing Washroom Dignity for All.
We pride ourselves on delivering exceptional, personalised service, tailored to the unique needs of every customer.
We are the hygiene experts that provide the consistent, personal and reliable service you deserve for your washrooms. We provide effective and efficient hygiene solutions that address the real needs faced by today's washroom users. Alongside this, we offer a proprietary and bespoke branded product range that sets us apart and provides added value to our customers.
With compliance, safety and wellbeing at heart, our solutions offer value for money, are environmentally friendly, and are delivered efficiently. Contact Us
Contact info
Hazel House, Millennium Park, Naas, W91 PXP3, Kildare, Ireland
- 0818882440
- iws-info-ie@rentokil-initial.com
- www.initial.ie
4.8
Excellent
527 reviews
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Great service We always receive great service from…
We always receive great service from Initial when Robert calls. He is always polite, friendly and efficient. Only problems we have is when he is on leave, then we don’t get our regular first class service.
March 24, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Peter Auret services the Mats at our…
Peter Auret services the Mats at our Department. Peter has a friendly attitude, is very efficienct and a great communicator. Peter always ensures the work is carried out to a very high standard and I would highly recommend.
March 12, 2026
Unprompted review
Reply from Initial Hygiene Ireland
Thank you for the fantastic feedback! We’re delighted to hear that Peter consistently delivers such a friendly, efficient and high-quality service. Great communication and attention to detail are exactly what we strive for, so it’s brilliant to see this reflected in your experience. We’ll be sure to pass your kind words on to Peter.
Peter Auret services the mats and…
Peter Auret services the mats and hygiene bins for our company. He always enters with a friendly attitude and attends to these with a great efficiency. Peter has always had great communication with any changes and ensures the work is carried out to a high standard.
January 28, 2026
Unprompted review
Reply from Initial Hygiene Ireland
Thanks very much for your kind words! It’s great to hear Peter consistently delivers a high standard of service and keeps you well informed. We really appreciate you taking the time to leave a review.
Excellent service
Peter is very professional and completes his tasks to the highest standard. A credit to the company he works for. Absolutely no complaints whatsoever. Very funny guy too !
January 13, 2026
Unprompted review
Reply from Initial Hygiene Ireland
Thanks very much for the great feedback! We’re delighted to hear Peter delivered such a high standard of service. We’ll be sure to pass your kind words on to him – he’ll appreciate the shout-out. Thanks again for taking the time to leave a review.
Top job
Clean, efficient and on time. Very personable too,
Best,
Leixlip Library, Co Kildare
January 22, 2026
Unprompted review
Reply from Initial Hygiene Ireland
Thanks so much for the kind feedback! We’re delighted to hear you found the service clean, efficient and on time. I’ll be sure to pass this on to the team. We look forward to supporting Leixlip Library again.
Peter always comes in with a friendly…
Peter always comes in with a friendly attitude and gets our hygiene bins serviced quickly and smoothly. He’s reliable, professional, and a pleasure to deal with on every visit. We really appreciate the great service and would happily recommend him to any local companies
January 21, 2026
Unprompted review
Reply from Initial Hygiene Ireland
We're happy to hear that the hygiene bin service is quick and smooth. It's great to know the visits are reliable and professional. We appreciate your positive feedback!
Excellent Service
Peter is always cognisant of the locations within our organisation and the varying nature of their opening times. Nothing is an issue. Peter is a great ambassador for Initial Hygiene Ireland.
January 7, 2026
Unprompted review
Reply from Initial Hygiene Ireland
We're happy to hear that Peter's adaptability and dedication to your organisation's needs have been so beneficial. Thank you for your feedback!
Peter is excellent and very thorough
Peter is excellent and very thorough. We have no complaints. His work is carried out to the highest standard and nothing is too much for him. He has a wicked sense of humour too.
January 21, 2026
Unprompted review
Reply from Initial Hygiene Ireland
We're happy to hear that you had such a positive experience with our colleague Peter! Thank you for your feedback!
Regular visits, good products - great service from Initial.
When Peter calls here he finds and fixes any issues before any of our people ever report them - a great result for our staff. Peter always shares any schedule or product changes in advance, this is always helpful.
keep up the good work !
January 21, 2026
Unprompted review
Reply from Initial Hygiene Ireland
We're happy to hear that you had such a positive experience with our colleague Peter! Thank you for your feedback!
I was covering monaghan/cavan
I was covering monaghan/cavan
Left the company September 2025
Now still waiting on a month's pay
They don't respond to emails
(Update 6/3/26 still the company dont treat leaving employes fair)
September 20, 2025
Unprompted review
Sandra
Sandra, the contractor, is exceptional. She demonstrates a high level of conscientiousness, is incredibly helpful, and maintains outstanding organization and work ethic. Her communication skills are top-notch, and she is always readily available to provide assistance. There have been no issues at all, and their service consistently exceeds expectations.
July 25, 2025
Unprompted review
Reply from Initial Hygiene Ireland
Thank you for your fantastic feedback! We're thrilled to hear that Sandra has made such a positive impression! It's great to know that her support and service have consistently exceeded your expectations. We truly appreciate your continued support!
Highly recommend Initial
Highly recommend Initial. We have been using them for many years and receive an excellent service. Declan Tierney is our contact there and Declan is always friendly and efficient when he calls to us each month. He sorts out any issues promptly and we have very pleased with the work he does
July 24, 2025
Unprompted review
Reply from Initial Hygiene Ireland
Thank you so much for your kind words and for your continued loyalty over the years! We're delighted to hear that you've been receiving excellent service and that Declan has been consistently friendly, efficient, and responsive during his visits. We’ll be sure to pass your feedback on to him—he’ll be thrilled to hear it. It’s always a pleasure working with you, and we truly appreciate your recommendation!
Highly recommend Initial
Highly recommend Initial. We have been using them for many years and never had any issues. Costy is always friendly and efficient when he calls to us each month.
May 28, 2025
Unprompted review
Reply from Initial Hygiene Ireland
Thank you for your continued trust and recommendation! We're so pleased to hear that Costy delivers friendly and efficient service each month. We'll be sure to share your kind feedback with him.
Andela is always a pleasure
Andela Konda is great to deal with. Arrives every week with a smile. Does everything we need him to do. He is a pleasure to deal with
March 11, 2025
Unprompted review
Reply from Initial Hygiene Ireland
Thank you for your kind words! We're delighted to hear that Andela provides great service with a smile every week. We'll be sure to pass along your feedback. We appreciate your support!
Always very professional and friendly.
Always very professional and friendly.
March 6, 2025
Unprompted review
Reply from Initial Hygiene Ireland
Thank you for your feedback! We're glad to hear you find our service professional and friendly. We appreciate your support!
Excellent Service
Excellent Service
Kris is always very efficient, professional and friendly.
February 14, 2025
Unprompted review
Reply from Initial Hygiene Ireland
Thank you for your kind words! We're delighted to hear that Kris provides excellent, efficient, and friendly service. We truly appreciate your support!
Tom Gifford
Services always completed with professionalism and competence.
February 21, 2025
Unprompted review
Reply from Initial Hygiene Ireland
Thank you for your feedback! We're glad to hear that our services are always carried out with professionalism and competence. We appreciate your support!
Radek is a pleasure to deal with
Radek is always professional, courteous, and arrives on time. Great service
February 10, 2025
Unprompted review
Reply from Initial Hygiene Ireland
Thank you for your feedback! We're delighted to hear that Radek provides professional, courteous, and punctual service. We'll be sure to pass along your kind words. We appreciate your support!
Chris has been dealing with us for the…
Chris has been dealing with us for the past year, and has been very friendly, hard working and patient. He is always willing to help in any questions/concerns that we have.
January 15, 2025
Unprompted review
Reply from Initial Hygiene Ireland
Thank you for your kind words! We're delighted to hear that Chris has been friendly, hardworking, and patient over the past year. It’s great to know he's always willing to assist with any questions or concerns. We appreciate your feedback and continued support!
Timmy Quality Hotel Youghal
Timmy from initial Ireland is very helpful, he comes down to empty out bins and swap mats much more regularly than we have had done before in the Quality Hotel and Leisure Centre in Youghal. He is a lovely man to work with - Ciara.
December 3, 2024
Unprompted review
Reply from Initial Hygiene Ireland
Thank you, Ciara, for your lovely feedback! We're so pleased to hear that Timmy's regular visits and helpful nature have made a positive impact at the Quality Hotel and Leisure Centre in Youghal. Thank you for your continued support!
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