Repairpartsusa Reviews 

6,594
•
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 239 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the affordable prices, noting that parts are a great value compared to other options on the market. People also find the website very easy to navigate, and many mention that the product descriptions are clear and helpful. Additionally, shoppers often praise the fast delivery and good packaging that keeps items safe during transit. However, some customers also noted issues with shipping delays, mentioning that orders occasionally take much longer than expected to arrive. Reviewers occasionally experienced problems with product quality, such as receiving cheaper screens or incorrect parts instead of what they actually ordered.

What people talk about most

Product

Clients share ambiguous opinions on product quality and performance. While many reviewers praise the... See more

Quality

Users describe ambiguous interactions with quality, as reviewers express deeply polarized opinions about the... See more

Order

Consumers find order experiences to be deeply polarized, as while some reviewers report receiving their... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising quick and... See more

Price

Customers had positive experiences with price, frequently highlighting that the parts are very... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Digitizer came with adhesive and replacement was a bit rough since instructions were not provided. I did have tools from a prior screen change that helped and looked for videos on YouTube to manage. A... See more

Rated 3 out of 5 stars

No one ever answered the phone during business hours. The parts were adequate but not “premium” as advertised.

Rated 3 out of 5 stars

The screen works perfectly fine it just took like 2 weeks to get to my house. In the description it says they will notify you if it’s not in stock or if there are any delays but they didn’t. I had to... See more

Rated 3 out of 5 stars

Quick delivery, however, I did receive an defective product They have not contacted me about a replacement, even though I contacted them several weeks ago.


Company details

  1. Electronics & Technology

Information provided by various external sources

RepairPartsUSA.com is your #1 source for Wholesale iPhone Parts. We offer the lowest prices on wholesale iPhone Parts, iPad Parts, Samsung Parts and More!


Contact info

3.4

Average

TrustScore 3.5 out of 5

7K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(6,594)

238 reviews in the last 12 months

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Rated 5 out of 5 stars

Unfortunately was not able to use the…

Unfortunately was not able to use the battery and tools that were ordered because battery with a warranty was stocked by a local iPhone replacement store which also included a warranty with the battery and also installed the battery for a reasonable charge. But I was able to return the battery with tools without any problems or issues.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

It was best decision I made

It was best decision I made. It didn’t take long for my screen to come in. It was also my first time ordering took at least two days to come in. Also I’m texting from the phone lol.

May 23, 2026
Unprompted review
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Rated 1 out of 5 stars

RepairpartsUSA is a prey company

I have ordered parts from RepairpartsUSA for a couple years and have always had a good experience. However after plenty of flawless orders I received two orders with a iPad 10 screen and a different iPad Digitizer glass that was damaged in transit. In no way have I been able to contact RepairpartsUSA by TEXT, EMAIL, Or PHONE. I've sent many emails asking for help with my order to either get a refund or replacement to which has gone unanswered. I've called probably close to 100 times, left messages, texts and not one time has someone answered the phone or responded to email or text or even given the decency to call back. After filing chargebacks with my credit card issue RepairpartsUSA will respond to them that my items were received and in good quality meaning I have a useless pile of parts that were paid for. I highly recommend steering clear of this company and ordering your repair parts somewhere else. If they see this review and consider doing something to make it right.
(Even a store credit)I would change it.

March 11, 2026
Unprompted review
Rated 3 out of 5 stars

Clear and works well

It took a couple of weeks to get my screen protector. I unfortunately did Crack it right away before I got it installed but still works well.
I dont like the circle towards the bottom of the screen, im unable to scan my fingerprint for authentication for security.

May 17, 2026
Unprompted review
Rated 1 out of 5 stars

Sure the price is a nice way to entice…

Sure the price is a nice way to entice customers to visit the page but it’s impossible to get ahold of customer service, and if ANY information is wrong or incomplete your order doesn’t ship and just sits in purgatory. No item, no shipment, already paid for, still no reply from company….

May 13, 2026
Unprompted review
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Rated 1 out of 5 stars

Had inventory issues with my order

Had inventory issues with my order. I paid for two-day shipping and still have not received all of the items I purchased. As a business owner, this has caused me to lose money and delayed work for my customers. The company does have good products, but their communication is extremely unprofessional and difficult to deal with. There was very little transparency or urgency regarding the missing items, which made the entire experience frustrating and unreliable.

May 10, 2026
Unprompted review
Rated 5 out of 5 stars

RepairPartsUSA CAME TO MY RESCUE!!!

RepairPartsUSA came to my rescue being so budget friendly. My budget is extremely tight & I honestly wasn’t confident that I was gonna be able to to make this happen for the price that I did. Under $50 for a new aftermarket battery & a new rear glass panel, since mine is currently broken. When I go to do the repair my current one is going to fall apart so it was a necessity.

Not even a year ago I was getting my screen fixed at a repair store & The guy insisted on me getting a new battery even though my original battery was less than three months old. I was charged $50 for the battery replacement and 9 months later It’s 100% smoked. My phone is stuck on one percent and is just dying instantly when I go to do anything like open the phone or use the flashlight or use voice text etc. It’s very annoying and my phone is toast until I put a new battery in. Thanks to RepairPartsUSA, I can get my phone back on and in good working conditions for under $50. Highlight of my month!

Sincerely,
-Hamilton Johnson
Order #351077R

May 8, 2026
Unprompted review
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Rated 1 out of 5 stars

No response on the refund request

I've purchased iPhone 15 pro max screen from RepairParts. It was too thick to fit and requested refund third times on their website but no response. Customer should be cautious when you deal with them.

May 1, 2026
Unprompted review
Rated 1 out of 5 stars

Order never arrived

Order never arrived, called and emailed company multiple times over a two week period and zero reply. Horrible company that does not take care of their customers.

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

Frauds, & scammer's

I wish I can give zero stars to this company, terrible customer service, to the point of not even responding to any texts calls or emails, had to get the ATTORNEY GENERAL of Florida to make something happen. Just a lousy experience.

December 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Quick delivery

Quick delivery, minimal packaging, easy to install parts and tools work well with my iPhone.

March 30, 2026
Unprompted review
Rated 3 out of 5 stars

Samsung Galaxy S10s Back Cover

The back cover to my Samsung Galaxy S10e phone was a direct replacement and fit well. I had to pay as much for shipping as for the item itself. It was advertised as including adhesive, but no adhesive was shipped, only the cover by itself. I could buy the same thing on Amazon for a higher price but with free shipping and it includes a full repair kit with tools and adhesive.

March 23, 2026
Unprompted review

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