Repairpartsusa Reviews 

6,594
•
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 239 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the affordable prices, noting that parts are a great value compared to other options on the market. People also find the website very easy to navigate, and many mention that the product descriptions are clear and helpful. Additionally, shoppers often praise the fast delivery and good packaging that keeps items safe during transit. However, some customers also noted issues with shipping delays, mentioning that orders occasionally take much longer than expected to arrive. Reviewers occasionally experienced problems with product quality, such as receiving cheaper screens or incorrect parts instead of what they actually ordered.

What people talk about most

Product

Clients share ambiguous opinions on product quality and performance. While many reviewers praise the... See more

Quality

Users describe ambiguous interactions with quality, as reviewers express deeply polarized opinions about the... See more

Order

Consumers find order experiences to be deeply polarized, as while some reviewers report receiving their... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising quick and... See more

Price

Customers had positive experiences with price, frequently highlighting that the parts are very... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Digitizer came with adhesive and replacement was a bit rough since instructions were not provided. I did have tools from a prior screen change that helped and looked for videos on YouTube to manage. A... See more

Rated 3 out of 5 stars

No one ever answered the phone during business hours. The parts were adequate but not “premium” as advertised.

Rated 3 out of 5 stars

The screen works perfectly fine it just took like 2 weeks to get to my house. In the description it says they will notify you if it’s not in stock or if there are any delays but they didn’t. I had to... See more

Rated 3 out of 5 stars

Quick delivery, however, I did receive an defective product They have not contacted me about a replacement, even though I contacted them several weeks ago.


Company details

  1. Electronics & Technology

Information provided by various external sources

RepairPartsUSA.com is your #1 source for Wholesale iPhone Parts. We offer the lowest prices on wholesale iPhone Parts, iPad Parts, Samsung Parts and More!


Contact info

3.4

Average

TrustScore 3.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(6,594)

238 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Long delays, low-quality parts, no reliable way to get help

I received the item 12 days after placing the order, which is far beyond an acceptable timeframe. The phone screen I received is extremely poor quality—honestly, it looks like it’s made with last-century technology.

What’s worse, I’ve been trying for a full week to reach customer support and have had no luck by phone or email. I’m posting this to warn potential buyers about the consequences you may face: long delays, low-quality parts, and no reliable way to get help if something goes wrong.

February 18, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Ordered battery replacement for iPhone…

Ordered battery replacement for iPhone and everything went very smoothly with tools included. 2 weeks in and battery is functioning as the original.
Suggestion to include screen adhesive but otherwise product is as represented.

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a soft oled screen for my…

I ordered a soft oled screen for my iPhone and I received a cheap LCD screen that looks like $10 quality at best tried emailing to resolve it has been days with no reply will never order from here again

February 13, 2026
Unprompted review
Advertisement
Advertisement
Rated 3 out of 5 stars

Works, no instructions, overpriced

Digitizer came with adhesive and replacement was a bit rough since instructions were not provided. I did have tools from a prior screen change that helped and looked for videos on YouTube to manage. At one point, I thought the screen lacked a cord, but turns out they expect you to take the old cord off the old screen. Like I said, took me several nights of working on this due to the tedious nature and lack of instructions. I believe it is overpriced but all in all, I'm okay with the outcome. Probably would not do this again though. Mine was a very bad break involving two story drop, banging on metal bars on the way down, landing flat on concrete. Screen was severely shattered. FaceID does not work after the replace though I tried porting over the connections (possibly due to the drop). At least the digitizer and screen are working and hopefully give life to it for several more years.

January 15, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Amazing and reliable place to buy…

Amazing and reliable place to buy replacement parts. Affordable and you receive everything you need. I love the fact that there are different options for quality to match different price points. The only place I trust to buy parts for my phones when they need a repair.

January 19, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Buyer Beware!

Buyer Beware!
Have been trying for over three weeks to return/exchange items. Have tried calling/voice mails/ texts/email/portal exchange process with no success. Pay a little more and deal with a reputable company!

January 26, 2026
Unprompted review
Rated 3 out of 5 stars

Quick delivery

Quick delivery, however, I did receive an defective product They have not contacted me about a replacement, even though I contacted them several weeks ago.

January 24, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look