Replay Golf Reviews 

3,180
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 454 reviews, reviewers overwhelmingly had a great experience with this company. People consistently mention that the staff members are extremely welcoming, professional, and ready to assist with expert guidance on golf gear. Buyers truly enjoy exploring the fantastic range of both brand new and second-hand clubs, finding great value and fair trade-in prices. However, some customers also noted occasional problems with delivery services and courier delays when ordering online. A few people experienced frustrating setbacks while waiting multiple times for packages or resolving shipping hiccups. Despite these minor logistical annoyances, most consumers remain deeply satisfied with their overall purchases and the store environment.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting a great selection of both new and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, expertise, and welcoming... See more

Service

Reviewers highlight positive aspects of service, consistently praising the knowledgeable and friendly team.... See more

Price

Customers had positive experiences with price, reporting very fair pricing and competitive rates for both new... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt shipping and items arriving on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Staff are super friendly and helpful, shop is amazing for range of products from new to second hand and prices are very reasonable. Practice green is actually decent and they’ve recently invested in t... See more

Company replied

Rated 5 out of 5 stars

Paid Vat in the UK . I also paid Vat and Duty in Ireland. Ended up being an expensive transaction. Delivery was extremely fast and Product were top notch. I contacted Replay and they hilighted that I... See more

Company replied

Rated 5 out of 5 stars

Really friendly and helpful staff. Resolved a problem and tested my driver and took time going through options for a new wedge. Didn't push a pricey replacement and even suggested some no risk altern... See more

Company replied

Rated 5 out of 5 stars

I had a small issue with delivery, that Replay Golf dealt with promptly and at no extra cost. The club I purchased was rated at 'B', it arrived looking brand new. I cannot praise the quality of their... See more

Company replied


Company details

  1. Golf shop

Written by the company

Providing the finest quality pre-owned and clearance golf equipment from golf's top brands. Our professional team are always on hand to help you find the right clubs for your game. 👍 ● Buy from us ● Sell to us ● Trade-in with us ● We look forward to seeing you online or in our store! Replay Golf Team


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,180)

455 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars
Replay Golf logo

Reply from Replay Golf

Dear Customer,

Thank you for your great review!

We are glad to hear your experience with us was positive and please let us know what we can improve further!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Top guys

Top guys, top service!

August 28, 2026
Replay Golf logo

Reply from Replay Golf

Hi Alasdair,

Thank you for your excellent review! We hope to hear from you again soon!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Great staff

Great staff, good range of equipment and price.

August 28, 2026
Replay Golf logo

Reply from Replay Golf

Hi Andrew,

Thank you for leaving us an excellent review and we hope your purchase is working well for you!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

I recently visited the store to trade in my old clubs

I recently visited the store and was offered and excellent value for my clubs!! Super helpful and called by my first name!!
Keep you the good work!!
Stewart

August 28, 2026
Replay Golf logo

Reply from Replay Golf

Hi Stewart,

Thank you for taking the time to leave us an excellent review!

We are delighted to hear your experience with us was positive and hope to see you again soon!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Always provides good customer service…

Always provides good customer service supported by an honest, transparent trade in process.

August 28, 2026
Replay Golf logo

Reply from Replay Golf

Hi Kevin,

Thank you for your excellent review and we hope your purchase is working well for you!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Great Team, Service and Price

Fantastic range of clubs on offer, I received a great price for my trade in and with the summer sale discount I was extremely pleased with my purchase price of a secondhand 3 wood, as always great service from the team.

August 28, 2026
Replay Golf logo

Reply from Replay Golf

Hi Colin,

Thank you for taking the time to leave us an excellent review!

We are delighted to hear your experience with us was positive and hope your purchase is working well for you!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

3 wood

The staff were very helpful and I felt my club was a sensible price .

August 28, 2026
Replay Golf logo

Reply from Replay Golf

Hi John,

Thank you for leaving us an excellent review!

We hope to see you again soon!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Great service, great company.

I had a small issue with delivery, that Replay Golf dealt with promptly and at no extra cost.
The club I purchased was rated at 'B', it arrived looking brand new. I cannot praise the quality of their service any higher. 10/10

August 28, 2026
Replay Golf logo

Reply from Replay Golf

Hi Collin,

Thank you for taking the time to leave us an excellent review!

We are glad to hear your experience with us was positive and our team was able to assist with your delivery issue! We hope your purchase is working well for you!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

great service

great service, professional and knowlegable.

August 27, 2026
Replay Golf logo

Reply from Replay Golf

Hi Andrew,

Thank you for leaving us an excellent review!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff. Help me out with the clubs and got very useful information

August 27, 2026
Replay Golf logo

Reply from Replay Golf

Hi Leo,

Thank you for your excellent review!

We are pleased to hear your experience with us was positive and we hope your purchase is working well for you!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Guys at the shop are amazing

Guys at the shop are amazing. Wealth of golf knowledge. Most importantly honest bunch.

July 31, 2026
Replay Golf logo

Reply from Replay Golf

Hi S Tariq,

Thank you for taking the time to leave us an excellent review.

I'm pleased to hear you had an amazing experiance with us.

We hope to see you again in the future.

Kind regards,
Tilly
Replay Golf Team

Rated 5 out of 5 stars

Exchanged my Taylormade Qi irons…

Exchanged my 2024 Taylormade Qi irons for Ping i525s plus £280. Very pleased, low upgrade cost, excellent fitting service, will definitely use Replay again.

July 31, 2026
Replay Golf logo

Reply from Replay Golf

Hi John,

Thank you for taking the time to leave us an excellent review.

I'm so glad to hear you enjoyed your experience when trading in your clubs.

We hope to see you again soon.

Kind regards,
Tilly
Replay Golf Team

Rated 5 out of 5 stars

Very good service indeed

Very good service indeed . Highly recommended .Highly professional staff ,great location, choice and variety of equipment .

July 31, 2026
Replay Golf logo

Reply from Replay Golf

Hi Gerry,

Thank you for taking the time to leave us an fabulous review.

We hope to see you again in the future.

Kind regards,
Tilly
Replay Golf Team

Rated 5 out of 5 stars

Amazing!

Amazing club and in really good condition. Really quick shipping!

July 30, 2026
Replay Golf logo

Reply from Replay Golf

Hi Izzy,

Thank you for leaving us such an excellent review.

Kind regards,
Tilly
Replay Golf Team

Rated 5 out of 5 stars

Made two purchases from Replay Golf.

Made two purchases from Replay Golf.
Both items delivered in time and where in the condition as stated.
Grear value for money.

July 31, 2026
Replay Golf logo

Reply from Replay Golf

Hi Philip,

Thank you for taking the time to leave us an excellent review.

I'm pleased to hear you have enjoyed your experience as a whole.

We hope to see you again in the future.

Kind regards,
Tilly
Replay Golf Team

Rated 5 out of 5 stars

A brilliant golf shop run by people who genuinely know and love the game.

The team here are fantastic — knowledgeable, passionate and always happy to offer honest, helpful advice without making you feel like you’re being sold to. Their trade-in rates are competitive, and they have a really impressive selection of quality used clubs.

What I particularly like is that you can actually walk around, browse the stock and pick up and look at the clubs yourself. It’s a completely different experience to the Argos-style warehouse approach of some of the other golf club resellers (you know who you are!).

I’m a bit of an equipment junkie, so I always love popping in to see what’s come through the door. The stock is constantly changing, which means there’s nearly always something interesting to have a look at — even if I didn’t realise I needed another club when I walked in!

A genuinely great independent golf shop with a great team, competitive prices and a much more personal experience. Highly recommended.

July 30, 2026
Replay Golf logo

Reply from Replay Golf

Hi George,

Thank you for taking the time to leave us an excellent review.

I'm pleased to hear you have enjoyed your experience in the shop as a whole and our team.

We hope to see you again in the future.

Kind regards,
Tilly
Replay Golf Team

Rated 5 out of 5 stars

Friendly knowledgeable staff

Friendly knowledgeable staff. I found exactly the extra length irons that I needed. The simulator technology is superb and Matt is an excellent advisor. My new irons were very competitively priced and I am delighted.

July 30, 2026
Replay Golf logo

Reply from Replay Golf

Hi Mr Laidlaw,

Thank you for taking the time to leave us a lovely review.

I'm pleased to hear you have enjoyed your experience with us.

We hope to see you again soon.

Kind regards,
Tilly
Replay Golf Team

Rated 5 out of 5 stars

They do what you expect them to do…

They do what you expect them to do ,perfect id definitely use them again

July 29, 2026
Replay Golf logo

Reply from Replay Golf

Hi James,

Thank you for leaving us an excellent review.

We hope to see you again in the future.

Kind Regards,
Tilly
Replay Golf Team

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