Reprise Financial Reviews 22,801

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, making the loan application process clear and easy to understand. Many found the customer service exceptional, highlighting the personalized and knowledgeable assistance received, with quick response times and smooth transitions. The overall service is frequently described as excellent, with many people appreciating the efficiency and speed of funding, often receiving money in their accounts within days. However, some customers also noted issues with the payment process, mentioning daily interest charges and delays in processing payments which led to increased interest. A few people experienced difficulties with customer service, having to repeat their situation to multiple representatives or encountering issues with the online system.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the helpful, friendly, and... See more

Service

Customers consistently note positive experiences with service, highlighting the professionalism and... See more

User experience

Customers had positive experiences with user_experience. Reviewers consistently describe the process as easy,... See more

Payment

Consumers generally find the payment process to be positive, highlighting fast funding and quick deposits,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Trust it’s what made me to apply with reprise, they are clear on how the process will be, they are professional and friendly, they make you feel confident about the process it feels like you are talki... See more

Company replied

Rated 5 out of 5 stars

It was great! First time ever doing a loan online. It was ver user friendly and when I needed help I received it from a life customer service responding in a polite and knowledgeable way. In less t... See more

Company replied

Rated 5 out of 5 stars

Ms. Stacey Dorsey was a complete joy to work with. Her personality and professionalism made this an amazing experience. I'm most grateful for all she did to make this by far the best loan experien... See more

Company replied

Rated 5 out of 5 stars

My overall experience was good with Reprise Financial and will definitely be using them again. It only took one day to get approved for a loan and fully funded in 2 days. Thank you for giving me a ch... See more

Company replied


Company details

  1. #94 of 252 best companies in Non-Bank Financial Service
  2. #7 of 14 best companies in Car Finance and Loan Company
  3. #34 of 104 best companies in Financial Institution
  4. #34 of 85 best companies in Loan Agency

Written by the company

We were founded in 2012 with the belief that more people want a simple and reliable way to take back their finances or to get the funds they need for life’s unexpected events, emergencies, bill consolidation and much more. Reprise has funded over 2.7 billion dollars in loans to date which are served by our best-in-class customer service team members. In 2022, we rebranded as Reprise Financial as a symbol of this renewed commitment to our customers. In addition to being the best source for personal loans up to $25,000, we offer consumers financial tips and credit education so that they can take back control of their finances and gain not only the funding they deserve, but also financial knowledge and health along the way. Simple.Reliable.Reprise.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

23K reviews

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Rated 5 out of 5 stars

It was great

It was great! First time ever doing a loan online. It was ver user friendly and when I needed help I received it from a life customer service responding in a polite and knowledgeable way. In less than the time expected I had my loan amount in my bank account. I look forward to continue to do business with you!!!

April 23, 2026
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Reply from Reprise Financial

Thank you for sharing your review!

Rated 5 out of 5 stars

Stacy was awesome very helpful and…

Stacy was awesome very helpful and knowledgeable. She help is all go smoothly and made me feel welcomed. Five stars all the way

April 24, 2026
Unprompted review
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Reply from Reprise Financial

We appreciate you taking the time to share your feedback with us!

Rated 5 out of 5 stars

Efficiency

Efficiency, knowledgeable and quick response.

April 23, 2026
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Reply from Reprise Financial

We appreciate you sharing your positive experience with us!

Rated 5 out of 5 stars

I love that you gave me a chance.

I love that you gave me a chance. You helped me to get everything in order in a timely matter. After explaining the hurdles I was going through you approved me for what I needed.

April 22, 2026
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Reply from Reprise Financial

We are so glad that we could provide you with the assistance that you needed! Thank you for sharing your review.

Rated 5 out of 5 stars

Great experience

Fast and helpful service!!!

April 23, 2026
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Reply from Reprise Financial

We appreciate you taking the time to share your experience with us!

Rated 5 out of 5 stars

Trust it’s what made me to apply with…

Trust it’s what made me to apply with reprise, they are clear on how the process will be, they are professional and friendly, they make you feel confident about the process it feels like you are talking to a friend. They explain every part of the process and they are fast with every step, communication was very easy, they were communicating with me on every step and detail. I am happy I chose them.

April 23, 2026
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Reply from Reprise Financial

We appreciate you choosing us and are glad we could help! Thank you for sharing your valuable feedback with us.

Rated 5 out of 5 stars

Excellent service

Staff was very helpful, professional & the process was smooth.

April 22, 2026
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Reply from Reprise Financial

Thank you for sharing your review!

Rated 5 out of 5 stars

Quick and efficient

They made the process painless and only took a couple of days from start to funding. Thank you!

April 23, 2026
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Reply from Reprise Financial

Thank you for sharing your feedback with us!

Rated 5 out of 5 stars

Tracy Lincoln was very professional

Tracy Lincoln was very professional, she found the best amount for my needs,I'm not tech savvy and she took her time and walked me through everything,she didn't try and rush me off the phone, I really appreciate her service.

April 23, 2026
Reprise Financial logo

Reply from Reprise Financial

We appreciate you taking the time to share your feedback!

Rated 5 out of 5 stars

The process was fairly seamless and the…

The process was fairly seamless and the staff were more than helpful to answer questions to help complete the process rather quick.

April 23, 2026
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Reply from Reprise Financial

We appreciate you taking the time to share your feedback!

Rated 5 out of 5 stars

Great experience

Very professional and quick and easy

April 23, 2026
Reprise Financial logo

Reply from Reprise Financial

Thank you for sharing your review!

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