Reprise Financial Reviews 22,803

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, making the loan application process clear and easy to understand. Many found the customer service exceptional, highlighting the personalized and knowledgeable assistance received, with quick response times and smooth transitions. The overall service is frequently described as excellent, with many people appreciating the efficiency and speed of funding, often receiving money in their accounts within days. However, some customers also noted issues with the payment process, mentioning daily interest charges and delays in processing payments which led to increased interest. A few people experienced difficulties with customer service, having to repeat their situation to multiple representatives or encountering issues with the online system.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the helpful, friendly, and... See more

Service

Customers consistently note positive experiences with service, highlighting the professionalism and... See more

User experience

Customers had positive experiences with user_experience. Reviewers consistently describe the process as easy,... See more

Payment

Consumers generally find the payment process to be positive, highlighting fast funding and quick deposits,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Trust it’s what made me to apply with reprise, they are clear on how the process will be, they are professional and friendly, they make you feel confident about the process it feels like you are talki... See more

Company replied

Rated 5 out of 5 stars

It was great! First time ever doing a loan online. It was ver user friendly and when I needed help I received it from a life customer service responding in a polite and knowledgeable way. In less t... See more

Company replied

Rated 5 out of 5 stars

Ms. Stacey Dorsey was a complete joy to work with. Her personality and professionalism made this an amazing experience. I'm most grateful for all she did to make this by far the best loan experien... See more

Company replied

Rated 5 out of 5 stars

My overall experience was good with Reprise Financial and will definitely be using them again. It only took one day to get approved for a loan and fully funded in 2 days. Thank you for giving me a ch... See more

Company replied


Company details

  1. #94 of 252 best companies in Non-Bank Financial Service
  2. #7 of 14 best companies in Car Finance and Loan Company
  3. #34 of 104 best companies in Financial Institution
  4. #34 of 85 best companies in Loan Agency

Written by the company

We were founded in 2012 with the belief that more people want a simple and reliable way to take back their finances or to get the funds they need for life’s unexpected events, emergencies, bill consolidation and much more. Reprise has funded over 2.7 billion dollars in loans to date which are served by our best-in-class customer service team members. In 2022, we rebranded as Reprise Financial as a symbol of this renewed commitment to our customers. In addition to being the best source for personal loans up to $25,000, we offer consumers financial tips and credit education so that they can take back control of their finances and gain not only the funding they deserve, but also financial knowledge and health along the way. Simple.Reliable.Reprise.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

23K reviews

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Rated 5 out of 5 stars

Quick & Easy !

I applied on a weekend, by that Monday morning I had been approved, I couldn't believe how quick & efficient the process was, and the representatives were very patient.

April 19, 2026
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Reply from Reprise Financial

Thank you for taking the time to share your experience with us!

Rated 3 out of 5 stars

My amount was lower than expected based…

My amount was lower than expected based off of pre-qualification also so I wasn't just a day or two process but I got the money so I think 3 stars is fair

April 17, 2026
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Reply from Reprise Financial

We’re sorry to hear about your experience and understand your frustration. As noted during the application process, preliminary offers are subject to change following a full credit assessment. We understand this can be disappointing and want to ensure your concerns are fully addressed. A member of our management team will be reaching out to further discuss your concerns.

Rated 5 out of 5 stars

Started on a Sunday and had the money…

Started on a Sunday and had the money by Tuesday morning. Get a month before 1st payment. So far so good. Interest rate is high but will help with credit cards

April 21, 2026
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Reply from Reprise Financial

We're happy to hear that you had a quick funding experience! Thank you for sharing your review.

Rated 5 out of 5 stars

good

good service

April 21, 2026
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Reply from Reprise Financial

Thank you for sharing your review!

Rated 5 out of 5 stars

One of the best companies I've ever…

One of the best companies I've ever worked with!!! Process was very quick! Really great customer service

April 21, 2026
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Reply from Reprise Financial

We appreciate you sharing your feedback with us!

Rated 5 out of 5 stars

Easy and headache free

The process was easy and headache free

April 21, 2026
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Reply from Reprise Financial

We are so happy the process was easy for you. Thank you for letting us know about your experience!

Rated 5 out of 5 stars

It was very easy

It was very easy , the people were nice and communicated well and the paperwork was user friendly also . Would definitely recommend to others in the future.

April 16, 2026
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Reply from Reprise Financial

We appreciate you taking the time to share your feedback!

Rated 5 out of 5 stars

Very easy to work with

Very easy to work with, they answer all my questions and help along the way!!

April 16, 2026
Reprise Financial logo

Reply from Reprise Financial

Thank you for sharing your review!

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