Ticketmaster Resale Australia Reviews 2,951

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Far too long to receive payment for tickets sold and absolutely no response from customer service from three enquiries. This has been a terrible experience and I’m still not sure at all if I need to... See more

Rated 1 out of 5 stars

Scalpers haven . Ripped off badly with this off shoot site connected to ticketmaster. Resale site is on the ticketmaster web page (Collusion ?) , which deceives the buyer in believing all is fair and... See more

Company replied

Rated 1 out of 5 stars

This Website is incredible misleading! They are basically ticking scalpers. The price of a ticket I purchased was inflated by 250% including fees & charges, to make matters worse the ticket are almos... See more

Rated 1 out of 5 stars

I purchased refundable tickets for Van Gogh alive, then attempted to obtain a refund to change to a different time slot. This turned out to be impossible using their on line system including several a... See more

Company details

  1. Event Ticket Seller
  2. Hobby Store

Information provided by various external sources

Ticketmaster Resale is an open marketplace for the sale and purchase of live event tickets. The majority of tickets may exceed face value and prices are set by the Sellers of the tickets. Ticketmaster Resale does not sell tickets, set ticket prices or control the ticket inventory available on the website - we provide the platform from which other people can buy and sell their tickets.


Contact info

1.2

Bad

TrustScore 1 out of 5

3K reviews

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Rated 5 out of 5 stars

Easy

Easy, quick, would definitely use again. Had my spare ticket to the presets snapped up in mere hours!

July 24, 2018
Unprompted review
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Rated 5 out of 5 stars

Trustworthy website

Trustworthy website, no gimmicks and the money was placed into my account within 10 business days after the event. Hassle Free!!!

July 24, 2018
Unprompted review
Rated 5 out of 5 stars

Easy service

Easy service, took the hassle out of finding a buyer through various social media platforms.

July 23, 2018
Unprompted review
Rated 1 out of 5 stars

Took the poor staff at the ticket…

Took the poor staff at the ticket office over an hour to verify my ticket was legit, unacceptable when I had bought through I supposedly reputable source

July 23, 2018
Unprompted review
Ticketmaster Resale Australia logo

Reply from Ticketmaster Resale Australia

Hi Elisha

Thanks for your feedback.

We're sorry to hear about the confusion involved with your TM Resale order. As you can imagine, the night of the event is a peak and high traffic time for all staff involved, however we are glad to hear that we were able to verify your tickets and direct you to your seat in the end.

Kind regards,
Ticketmaster Resale

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Rated 5 out of 5 stars

I was really happy with this…

I was really happy with this experience.
There was a small issue where the uploaded PDF of the ticket and I think the situation was handled in a well carried manner.
Overall, the process was smooth and I didn't have to spend a lot of time on the sale, or energy making sure things were done correct.

July 23, 2018
Unprompted review
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Rated 1 out of 5 stars

I tried to sell 2 tickets out of 4 i…

I tried to sell 2 tickets out of 4 i had bought. My husband and i had to go away on business but i knew i still had 2 tickets so i sent my son and daughter. They raced hone from.uni, got changed and rushed into the city to be turned away. Somehow all 4 tickets had gone. They stood there trying to fix it and calling me in hong kong before giving up and going home. What a total disaster. We wont be going down this road again...ever! And my kids never want to go back to the lyric what a completely unpleasant disaster...and it was my sons 21st present to absolutely put the boot in !

July 23, 2018
Unprompted review
Ticketmaster Resale Australia logo

Reply from Ticketmaster Resale Australia

Hi Darryl

Thanks for your feedback.

I believe you have been in contact with our team and we determined that there were two accounts created under your email address. We can confirm that all 4 tickets were listed for sale under 2 different accounts. However, one with a spelling error in the address. This is likely where the confusion occurred as you would not have received listing confirmations or sale notification emails from us due to the incorrect email address.

Hope this clarifies. if you have any questions or concerns, please do not hesitate to get back in contact.

Kind regards,
Ticketmaster Resale.

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Rated 5 out of 5 stars

Really Easy - Great Experience!

I resold tickets and it was a really easy, seamless experience. Listing tickets was simple, the tickets sold very quickly, and the money was in my account within a few days. Overall, really easy, positive experience! Would recommend resale to anyone looking to resell or buy tickets.

July 23, 2018
Unprompted review
Rated 5 out of 5 stars

Very easy and safe

Very easy and safe. I received a fair price and money was transferred into bank account in stated time frame

July 23, 2018
Unprompted review
Rated 4 out of 5 stars

Overall a good process

It was initially slightly difficult to understand how to list a ticket sale, and I felt I had to go about three to four links deep to get that information. However once I found the right info, it was very easy to list the resale and I felt I was kept up to date by Ticketmaster very well on the process.

July 23, 2018
Unprompted review
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Rated 5 out of 5 stars

What an easy and simple process

What an easy and simple process. I didn't expect that I will be able to resell the tickets but to my surprise I did. Communication from Ticketmaster was great and efficient and I received my money as stated by Ticketmaster. Great service, satisfactory outcome and I will definitely use this service again.

July 23, 2018
Unprompted review

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