Far too long to receive payment for tickets sold and absolutely no response from customer service from three enquiries. This has been a terrible experience and I’m still not sure at all if I need to... See more
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Scalpers haven . Ripped off badly with this off shoot site connected to ticketmaster. Resale site is on the ticketmaster web page (Collusion ?) , which deceives the buyer in believing all is fair and... See more
Company replied
This Website is incredible misleading! They are basically ticking scalpers. The price of a ticket I purchased was inflated by 250% including fees & charges, to make matters worse the ticket are almos... See more
I purchased refundable tickets for Van Gogh alive, then attempted to obtain a refund to change to a different time slot. This turned out to be impossible using their on line system including several a... See more
Company details
Information provided by various external sources
Ticketmaster Resale is an open marketplace for the sale and purchase of live event tickets. The majority of tickets may exceed face value and prices are set by the Sellers of the tickets. Ticketmaster Resale does not sell tickets, set ticket prices or control the ticket inventory available on the website - we provide the platform from which other people can buy and sell their tickets.
Contact info
It was SO easy to sell my tickets!
It was SO easy to sell my tickets and the ease of getting paid was excellent.
June 12, 2018
Unprompted review
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Great experience
Great experience. Easily sold a ticket for one of our party who couldn't attend and got most of it back!
June 12, 2018
Unprompted review
First resale had to chase up for…
First resale had to chase up for payment 2nd resale excellent
June 12, 2018
Unprompted review
Easy way to sell concert tickets
It was a very easy process to sell my tickets and the money was transferred shortly after the event. I'm very happy with this service!
June 12, 2018
Unprompted review
Tickets were sold quickly
Tickets were sold quickly with no fuss and the money was in my days within 24 hours of the event taking place.
June 12, 2018
Unprompted review
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Easy and hassle free to sell tickets
Easy and hassle free to sell tickets, highly recommend. The down side is having to wait for money once tickets are sold till after the event
June 12, 2018
Unprompted review
Great Experience
Easy to input ticket info. Quick response from customer service when I had additional queries. Payment received in the expected timeframe! Would definitely use again in the future.
June 12, 2018
Unprompted review
It was a good selling process and easy…
It was a good selling process and easy to fill out however, I still haven't received payment 3 weeks after the event.
June 12, 2018
Unprompted review
Reply from Ticketmaster Resale Australia
Hi Maria,
Thank you for your feedback.
Your payment was deposited into your nominated bank account on the 28th May 2018 and we have not had a bounce back from your financial institution.
Please check your account again and if you need to confirm which BSB and Account Number you requested your funds to be deposited into please get in touch with us directly to verify.
Kind regards,
Ticketmaster Resale.
I purchased an additional ticket and no…
I purchased an additional ticket and no longer needed it. One week before the show I put it out for resale thinking the money was lost, but ticket sold in a couple of days. I was very impressed with speed of sale and time to money in my account.
June 12, 2018
Unprompted review
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Listed my two tickets 24hrs prior to…
Listed my two tickets 24hrs prior to the sold out STEEL PANTHER show and they were sold within a few hours; glad they were able to be enjoyed and i wasnt out of pocket too much. Very happy customers all round !
June 12, 2018
Unprompted review
Tickets sold quickly and money…
Tickets sold quickly and money deposited without hassle
June 12, 2018
Unprompted review
Absolutely Terrible
Absolutely terrible. The stupid buyer couldn't get into the concert because allegedly the ticket was canceled and now I have lost the payment for my ticket and am in the midst of disputing the $100 "stuff up" fee
June 12, 2018
Unprompted review
Reply from Ticketmaster Resale Australia
Hi Rebecca,
Thank you for your feedback.
Ticketmaster Resale is committed to making sure we provide a safe and reliable resale site for both buyer and seller and for this reason we are currently reviewing your order due to the buyer providing feedback in relation to issues they faced on the night of the event.
If you would like to discuss this further please get in touch with us directly for further information.
Kind regards,
Ticketmaster Resale.
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No fuss ticket salel...reduced the…
No fuss ticket salel...reduced the original price a little
June 12, 2018
Unprompted review
Reply from Ticketmaster Resale Australia
Hi Molly,
Thank you for your feedback.
We have reviewed your account and have seen no tickets have been supplied to you for any events, however, we will arrange for a customer service team member to contact you to discuss your concerns further. We have noted you have not gotten in touch with us directly. Our customer service team members are available 7 days a week via phone and email and are here to assist you with any enquiries that you do have.
Kind regards,
Ticketmaster Resale.
Didn't receive my ticket and was…
Missed the event but was told I'll get a refund.
June 12, 2018
Unprompted review
Reply from Ticketmaster Resale Australia
Hi Sana,
Thank you for your feedback.
We have reviewed your order and can not see any contact from you in relation to it. We have arranged for one of our customer service team members to contact you to discuss your concerns further.
Kind regards,
Ticketmaster Resale.
Tickets were not legitimate despite…
Tickets were not legitimate despite assurances that they were. A refund should not be so hard to obtain.
June 9, 2018
Unprompted review
Reply from Ticketmaster Resale Australia
Hi Camille,
Thank you for your feedback.
When a customer requests a refund we are required to fully investigate the request to ensure both buyer and seller claims are adequately and fairly considered. Once we receive the requested paperwork back from you we will be able to ensure we follow this up as quickly as possible for you.
If you would like to discuss this further please get in touch with our customer service team who will be able to assist you further.
Kind regards,
Ticketmaster Resale.
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I found ticketmaster Resale Australia…
I found ticketmaster Resale Australia wonderful and was so happy to be able to resell my tickets after realising I would be away for the event. I had never used the site before and had to email to get a couple of my queries answered. I found the staff to be most helpful and I was amazed at how easy and problem free it was. I was able to resell my tickets so am one happy customer.
June 7, 2018
Unprompted review
Scam Tickets... cancelled at the venue!!!!!
Unfortunately the 3 tickets i purchased were cancelled when i got the the AFL match turnstiles. Apparently there were numerous other people with the same tickets that were resold by the on seller. I was not able to purchase additional tickets to view the match because the game was a sellout and was totally disappointed and very angry with Ticketmaster.
I have lost complete confidence with Ticketmaster Resale and will not be using them again and don't understand how they can allow this to occur and don,t have a more robust system in place. I now regard them in the same category as all those other scam sites like Viagogo.
June 7, 2018
Unprompted review
Reply from Ticketmaster Resale Australia
Hi Ettore,
Thank you for your feedback.
We were sorry to hear of your experience at the event. As discussed with our customer service team once we receive all the requested documents back from you we will be able to investigate this further. It appears the ticket may have been cancelled by the primary ticketing agent which was out of the seller and Ticketmaster Resales control, however, we do take this very seriously which is why we have the buyers guarantee and we will be investigating this further once we hear back from you.
Kind regards,
Ticketmaster Resale.
Great way to re-sell your tickets
So easy to use and a great, safe way to sell your tickets
June 7, 2018
Unprompted review
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