Quick easy website to use. Appears good value in relation to other breakdown companies and an incentive of a £5.00 gift card as I used someone else's reccomendation. Although I have heard no more rega... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Doing well - quick response by email to my questions; also little things like lost keys, flat tyres, wrong fuel all covered whereas other companies often don't as standard. Not so well - trying to ch... See more
We have been with RMC for a few years and always find them to be competitive. We have called them out on a couple of occasions without any problems and it is easy to speak to a real person when you c... See more
I found Rescuemycar.com very easy to navigate and found the ideal breakdown cover for myself. Signing up was very straight forword and payment easy to make. The price of the breakdown cover was great... See more
Company details
About Rescuemycar.com
Written by the company
Get breakdown membership with unlimited call outs on all Rescuemycar.com policies.
Our Defaqto rated UK Breakdown Membership provides one of the highest quality offerings on the market.
With a Trustpilot review score of 4.6 out of 5 from over 25,000 reviews and classed as 'Excellent', our in-house contact centre provides our customers with a professional and efficient service 24/7, 365 days per year.
We utilise a national network of over 4,000 breakdown recovery operators, which often results in faster response times, as the agents have greater knowledge of the local area.
We cover cars, vans, motorbikes and electric vehicles as well as offering European Breakdown Cover as an optional extra and multi-vehicle policies.
visit the website
Contact info
59 Copthall Bridge, Station Road, HG1 1TT, Harrogate, United Kingdom
- 01423 535795
- customercare@rescuemycar.com
- rescuemycar.com
4.6
Excellent
28K reviews
Asks customers to review
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No fuss
No fuss! Explained if a breakdown happened and needed recovery!
I’ve used this company before and was very impressed! The gentleman that explained everything was extremely pleasant ! Price point is very good!!
Nice to know they have your back!!
June 16, 2026
Found to be very efficient
Found to be very efficient. The couple of times I have had to make call outs always arrived within an hour or less.
June 9, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Be warned this company left my wife stranded
Be warned this company left my vulnerable wife stranded and refused to help her because simply in their exclusions was they would not come out if you didnt carry tyre aresol inflater in your car. Absolutely disgusting. She got a hole in her tyre due to a pothole, a tyre aresol inflater would have made no difference and despite paying full membership refused to help.
To give a balanced review the customer lady was very apologetic and did everything she could to help despite having her hands tied by a useless company.
Cheap for a reason, avoid at all costs you are paying for breakdown but they refuse to come out on a ridiclious exclusion that wouldnt have made a difference. Absolute cowboys to leave a vulnerable women and refuse to help. They have stolen my money.
Edit to reply,
Already reached out to you by email but you have ignored that as well.
Yes it is in your terms and conditions but my question is why? Just a way to avoid the cost of coming out.
It's ok as I have joined a reputable company now that don't have ridiclious terms and conditions and will not leave a vulnerable female at the road side.
June 16, 2026
Unprompted review
Reply from Rescuemycar.com
Dear Tony,
Thank you for your review and I’m very sorry for the distress caused to your wife. I appreciate how serious and upsetting this situation must have felt.
Our policies require that the vehicle carries a suitable temporary tyre repair solution (for example, a spare wheel or puncture repair kit), and this is set out in the terms and conditions. This is why assistance was declined on this occasion.
I’m glad to hear our adviser was empathetic, but I recognise this does not change the outcome for you. If you would like us to look into this further for you then please send in the details to customerrelations@pib-insurance.com.
Kind regards
Rescuemycar.com
Amazing service!
I've been a member for about 7 years now and have had to use them a few times for different issues. Every time I've used them they have been really good and easy to use. Last night I had to call them again and the recovery van was with me in less than 15 minutes! That is amazing service. Maybe I was lucky, but you can't do better than that. They are a very affordable breakdown company and the service they provide is just brilliant. Call handlers have always been friendly too.
June 15, 2026
Unprompted review
STOP OVER PAYING
I DON'T KNOW WHY PEOPLE GO TO AA OR RAC
THIS COMPANY IS APPROX 8 TIMES CHEAPER :)
AND THE CUSTOMER SERVICE IS BLOODY BRILLIANT
June 16, 2026
Great customer service from Eleanor
Great customer service from Eleanor, resolved my issue quickly. Price is also great.
June 16, 2026
Not what I expected from 'national' assistance
I bought National assistance expecting it to be like every other national assistance where you know you can get home, whatever happens from anywhere in the UK. I broke down on holiday 70 miles away from home going from the beach to the caravan with 3 dogs in the car. It was not fixable on the road and looked like it would need to be scrapped so I asked to be taken home only to be told that because I had already said I was enroute to the caravan when I broke down, they would only take me there or a garage (pointless) and max distance they would take me is 10 miles. If I wanted to be taken home, it would cost an extra £430+ but they didn't even think they could do that so my only option was to be left stranded on a busy slip road or taken to place that could have made the situation worse (to a place further away from home and entirely inappropriate). Certainly not what I expected from 'national' assistance. So only rely on this company if you are happy to be taken to Asda miles away from home if you break down and that's where you were heading. My policy has only just renewed (after being with them for 12 months but not needing any help) and I have 11 months left but their service is worse than useless so I will be getting alternative cover from a company that provides useful options in the event of a breakdown ASAP. And all that after taking 20 minutes just to answer the phone!
June 13, 2026
Unprompted review
Reply from Rescuemycar.com
Good morning,
Thank you for your feedback and I’m sorry for the distress caused, especially when you were away from home with your dogs.
Our National Assistance cover provides recovery to either your home address or your onward destination, whichever is closest to the point of breakdown. Where a customer wishes to travel further than that, our terms and conditions state that additional mileage charges will apply, which is why you were quoted extra to go home on this occasion.
If you would like us to look into this further for you then please send in the details to customerrelations@pib-insurance.com.
Kind regards
Rescuemycar.com
Incredibly Honest Service
I was randomly reached out to by RescueMyCar to tell me I had two plans with them under two emails and that they would cancel one of them. There honesty was incredibly generous as there were no selfish intentions.
Thank you!
April 9, 2026
Unprompted review
Good price and easy to navigate the…
Good price and easy to navigate the quote and purchase
June 15, 2026
Eventually I got everything sorted out…
Eventually I got everything sorted out thank you
June 8, 2026
Good customer service
June 15, 2026
Was great but please don't try n rip me…
Was great but please don't try n rip me off when renewal is due🙂👍
June 15, 2026
easy to use website value for money
June 13, 2026
Highly competitive in covers offered and pricing
Straightforward procedure, very clear in costs and covers offered. Highly competitive in pricing.
June 6, 2026
Cheaper road rescue
Easy to choose options, quick quotes. Cheaper than others. Will see if required to use the actual service in the future.
June 13, 2026
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