Doing well - quick response by email to my questions; also little things like lost keys, flat tyres, wrong fuel all covered whereas other companies often don't as standard. Not so well - trying to ch... See more
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We have been with RMC for a few years and always find them to be competitive. We have called them out on a couple of occasions without any problems and it is easy to speak to a real person when you c... See more
Easy to access and fill in application for a quote. Quotation satisfactory so easy to buy and paperwork followed. Peace of mind on the road at a great price. Hope never have to use the service. But... See more
Been with them for a number of years. 1st time we needed them a couple of days ago. Attendance time was slow, but we were at home and not vulnerable so fully understandable. Generally though, excellen... See more
Company details
About Rescuemycar.com
Written by the company
Get breakdown membership with unlimited call outs on all Rescuemycar.com policies.
Our Defaqto rated UK Breakdown Membership provides one of the highest quality offerings on the market.
With a Trustpilot review score of 4.6 out of 5 from over 25,000 reviews and classed as 'Excellent', our in-house contact centre provides our customers with a professional and efficient service 24/7, 365 days per year.
We utilise a national network of over 4,000 breakdown recovery operators, which often results in faster response times, as the agents have greater knowledge of the local area.
We cover cars, vans, motorbikes and electric vehicles as well as offering European Breakdown Cover as an optional extra and multi-vehicle policies.
visit the website
Contact info
59 Copthall Bridge, Station Road, HG1 1TT, Harrogate, United Kingdom
- 01423 535795
- customercare@rescuemycar.com
- rescuemycar.com
4.6
Excellent
28K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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A brilliant team!
April 17, 2026
Good price once I asked for best price
June 11, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
i came off my motorbike and injured…
i came off my motorbike and injured myself. the bike was damaged but still rideable although i was not able to ride it due to injury. when i contacted yourselves to request assistance i was told i was not covered as it was myself that was injured and not the vehicle.
June 3, 2026
Reply from Rescuemycar.com
Hi Bruce,
Thank you for your review, and I’m really sorry to hear about your accident, I hope you’re recovering well.
From what you’ve described, your policy provides cover for accident damage to the vehicle, but it does not include a chauffeur service. If you haven't done already it may be best to email our complaints team for them to investigate. The email address for them is customerrelations@pib-insurance.com.
Kind regards
Rescuemycar.com
It was so easy and efficient to set up.
June 4, 2026
We have been with you for some years…
We have been with you for some years now and we haven't yet had to call on you to rescue my car, we are only happy to stay with you at rescue my car. Thank you.
Kind regards
Jeffrey Clayton
June 2, 2026
Although my son did my switch
Although my son did my switch, it seemed easy and smooth to complete.
June 3, 2026
Not the easiest site to navigate
Not the easiest site to navigate. Wouldn't give me a quote until I clicked to pay. Also couldnt get the site to communicate with my bank to take payment. Took far too long to sign up
June 10, 2026
Thankyou so much this was so easy to do…
Thankyou so much this was so easy to do on website nice and simple and fantastic price worth every penny I now have my car and motorcycle with them , all the others are so expensive and make things so difficult, well done Rescuemycar and hopefully be with you a long time coming 👍👍👍👍👍👍👍👍
June 10, 2026
Good efficient service on the phone.
I was offered a discount off the original quote. The two people l have spoken to on the phone recently have been very pleasant and helpful. When l came to pay, the lady took my card details instead of putting me through to the automated payment, because l sometimes find that doesn't work.
June 10, 2026
Competitive prices. Easy website.
Competitive prices and user friendly online application.
June 2, 2026
had to pay 300 to get my car rescued after paying for the insurance
broke down, had to pay as it wasn’t an “emergency”
May 29, 2026
Reply from Rescuemycar.com
Hi Smith,
Thank you for taking the time to leave us a review.
I am sorry to hear you are unhappy with our service. If you would like us to look into this further for you then please send in the details to customerrelations@pib-insurance.com.
Kind regards
Rescuemycar.com
The gent I spoke to was very…
The gent I spoke to was very understanding and helpful.
Many thanks.
June 9, 2026
Helpful when questioning costs
June 2, 2026
Great experience with the website to…
Great experience with the website to clearly navigating it with a great price.
Like the flexibility with the add on’s to tailor my quote.
May 30, 2026
Very easy to set up.
June 1, 2026
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