Respondent Reviews 

1,473
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 516 reviews, reviewers had a great experience with this company. Customers frequently praise the platform for its user-friendly interface, mentioning that finding and participating in engaging surveys is fun and straightforward. Many people highlight that the registration process is easy, allowing participants to smoothly join projects and receive fair compensation. However, some people mentioned that payment delays can occasionally happen after completing a study, making it frustrating to receive funds. Furthermore, some reviewers were not happy with the customer support, reporting that getting timely responses or reaching a real person is very difficult. A few users also noted frustrations regarding changes to payment methods and occasional technical glitches on the site.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, noting that the platform is easy to navigate, offers... See more

Payment

People report ambiguous experiences with payment, as some consumers highlight that receiving money is fast... See more

Website

Clients share ambiguous opinions on website, with some reviewers praising the user-friendly platform, fast... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with some consumers reporting fast responses and... See more

Response time

Customers consistently note ambiguous experiences with response time, as some reviewers express frustration... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have done multiple studies with Respondant. The studies have been engaging and I enjoy working with them. The only reason that I managing 4 stars instead of 5, is because there have been multiple pr... See more

Rated 4 out of 5 stars

Among all the services like this, this one pays the most. But actually getting and completing surveys is difficult. Getting paid is hit or miss. Many times I will get a note saying I'm getting paid... See more

Rated 4 out of 5 stars

I've been a Respondent user for 2 years and my experience overall has been great, really good opportunities and the client service is decent, fast response but most of cases they take the interviewers... See more


Company details

  1. Business Services

Written by the company

Respondent matches participants from around the world to high-quality, paid research opportunities


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(1,473)

566 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 4 out of 5 stars

Participant experience with Respondent

It's very less amount of studies that i can participate in, but the experience I have so far is positive. The fee is a bit too much (getting 4$ for 5$ study is a bit not fair) and long to wait. The list of applied studies is listed on page for too long without any updates of it's status so you don't understand if there is any chance to be invited or you got screen out.

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

Reliable

Reliable. Thorough screening process to identify only qualified respondents for surveys and interviews.

July 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Impressive

very much satisfied with all the tasks and projects offered by Respondent especially with AI Agent Projects, Highly recommended.

July 6, 2026
Unprompted review
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Rated 5 out of 5 stars

I love the site

I love the site. I have participated in many research activities for this site and they are alot of fun . Payment is also received quickly.

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great time doing projects

I had a great time doing projects. It’s something to do for extra money but also giving your opinion on something. Payment comes fast, signing up for the project is easy and everything is simple to do.

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

I love respondent

I love respondent! It's a great opportunity to give your opinions and feedback on all different types of subjects...it's fun and pays out pretty fast... 💯 💯 💯

July 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Respondent has a great way of…

Respondent has a great way of collecting opportunities and sharing them on my study deck. I can pick and choose what I seem to be qualified for and even the AI studies are decent. Try them you won’t be disappointed!

July 1, 2026
Unprompted review
Rated 3 out of 5 stars

The support team needs to improve

The support team does not help. There are lots of researchers who do not pay participant after survey has been completed.
Respondent needs to improve how complaints can be submitted per project.
Respondent support is not in anyway helpful to participants and some researchers are using this as an opportunity to scam participants.
I have over 3 studies that I did and researchers never paid.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

I enjoy doing the surveys

I enjoy doing the surveys that allow me to give my opinion on things that matter.
The way everything is set up on their end makes taking part in the surveys very simple. I really like the AI ones that have you talk to them and not a real person. Because I'm an introvert and I don't like people.
These surveys also pay out handsomely and aren't cheap.
I wish I had gotten more, actually.

July 3, 2026
Unprompted review
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Rated 5 out of 5 stars

The most legit and beginner-friendly…

The most legit and beginner-friendly paid survey platform! ⭐️⭐️⭐️⭐️⭐️ At first, I was quite skeptical and pessimistic, thinking that as a newbie, it would be hard to land a project here. But it turns out Respondent doesn't discriminate. Even without any specific skills, you still have a great chance of qualifying for projects. Just a week after signing up, I immediately got my first survey project. Thankfully, up until now, there's always at least one project I manage to secure every single month. For anyone who's still hesitating because you feel you lack specific skills, don't worry Respondent is completely legit and totally worth trying out.

July 6, 2026
Unprompted review

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