Respondent Reviews 

1,464
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 516 reviews, reviewers had a great experience with this company. Customers frequently mention that the online platform is very easy to navigate, allowing people to participate in interesting and well-structured studies without experiencing any trouble. Participants often appreciate the fair compensation, noting that the overall process is clear, smooth, and genuinely entertaining from start to finish. Some reviewers were not happy with delayed payments, stating that financial incentives can take too long to arrive and communication is sometimes poor. Other people also felt that customer service teams were unresponsive and entirely unhelpful when trying to resolve missing payments or account issues.

What people talk about most

Payment

Consumers find payment to be ambiguous, with some reviewers reporting quick compensation and reliable... See more

Website

Customers consistently note ambiguous experiences with website, as some consumers express deep frustration... See more

Customer service

Users describe ambiguous interactions with customer service, as while some reviewers report fast responses... See more

Response time

Reviewers mention ambiguous feedback about response time, as some consumers highlight fast and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

There are a lot of great opportunities on here to earn some extra money through market research. The AI interviews are great if you can get on them because they are so quick and easy to do. I have rec... See more

Rated 4 out of 5 stars

Good breadth of work surveys available, most will not fit, but the options are there. Just got to do the work to find and apply. Can't complain, UI is good, and turn around time is acceptable.

Rated 4 out of 5 stars

I’ve been using respondent since October 25 and has mostly love it, I get paid quickly by researchers and the interviews have been really fun. I’ve had one issue with a researcher not paying despite... See more


Company details

  1. Business Services

Written by the company

Respondent matches participants from around the world to high-quality, paid research opportunities


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.9

All reviews

(1,464)

564 reviews in the last 12 months

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paypal

Rated 4 out of 5 stars

Great platform to join projects and get paid!

I really enjoy using Respondent! It’s a great platform that lets me take part in a variety of interesting projects and activities — and I get paid for it, which makes it even more fun. It’s a service I truly appreciate and have been using with satisfaction.

If I had to mention one thing I like a bit less, it’s that payments are no longer made directly to PayPal. They’re now sent through prepaid cards, which is less convenient for me. I used to prefer PayPal because I could use the money however I wanted. I really hope Respondent brings that option back in the future.

Other than that, I’m very happy with the experience and would definitely recommend Respondent to anyone interested in joining research projects and earning rewards!

October 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Respondent.io is a very reliaGreat platform for paid research opportunitiesble…

Respondent.io is a very reliable platform for finding research studies. The interface is easy to use, projects are varied and interesting and payments are always processed quickly through PayPal. I appreciate how professional and straightforward the whole experience feels and it’s a great way to take part in studies while being fairly rewarded for your time.

October 2, 2025
Unprompted review
Rated 4 out of 5 stars

A truly trustworthy platform

I’ve had a good experience with Respondent; at the beginning I received payments faster and they were through PayPal (which is my preferred payment method), but now they are made via gift cards. All the projects I’ve completed have been paid, but someone close to me told me that one of their payments was not processed. To conclude my feedback, I would honestly like to see more interviews available in my area so I can have more opportunities to contribute.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

good

Thanks to Respondent, I’ve been able to earn a bit, everything is on time, never had problems with payout or a project. It’s rare to get selected—usually only when the project targets the Polish market. I also have an issue with verifying my work email, since my employer blocks access to the Respondent website, and I can’t log into my work email on my personal computer. Another downside is the recent change in payouts—now you can only use PayPal for payments under $20.

October 2, 2025
Unprompted review
Rated 4 out of 5 stars

Amazing website and brilliant pay

Amazing website and brilliant pay! the site has lots of interesting projects and the pay is extremely fair! The only thing stopping me give an easy 5 star is their recent removal of Paypal payments and not making in an option when cashing in via tremendous. When you do claim a gift card though it is instant which is appreciated! but please bring back Paypal!!

October 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Trusted Platform with Fair Rewards

The studies come from reputable organizations, and payments are always prompt. Most rewards are provided through gift cards, which can be a bit limiting depending on your country. However, there are also options to cash out via PayPal or bank transfer in some cases, which adds flexibility. Overall, a reliable and trustworthy platform.

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Respondent review

To add on the incentives, the platform offers insights on newly developed technology and innovations enhancing knowledge and also gives a sneak preview of what to expect in the fast changing IT field.......PS you should consider maintaining paypal as part of incentive payments. tremendous limits us to very few options!!

October 2, 2025
Unprompted review
Rated 1 out of 5 stars

You can check out any time you like but you can never leave

Well I signed up, gave a substantial amount of personal data and then waited and waited... All I got was notification that rewards would be subject to a 5% fulfillment fee and that payment would not be via PayPal but gift cards, so a very disappointing first impression. Having taken multiple screeners but never been invited to join a paid survey I decided to close the account and delete my data, but that doesn't appear possible. There are better options out there!

September 17, 2025
Unprompted review
Rated 1 out of 5 stars

Respondent my email is…standfordcamilla@gmai

Respondent my email is standfordcamilla@g
Why do you say delayed 😭 where did you take the reward
Fv* you nkt 😤 😤 🫠 🫠 🫠

THIS IS A SCAM. Initially, the platform paid by Pay Pal, actual cash. Now, just as the rest, they get their hook in. Then, without warning or opportunities, you are told, "going forward, we will only issue gift cards: NO MORE CASH, NO MORE PAYPAL. The reason, is Pay Pal refused to carry their business anymore, because of all of the fraud accusations, That right, the BBB has given them "F" rating and you ought to read the reviews. It is a scam and they absolutely will sell your information to brokers without your consent.

Foolish

September 4, 2025
Unprompted review
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Rated 1 out of 5 stars

THIS IS A SCAM

THIS IS A SCAM. Initially, the platform paid by Pay Pal, actual cash. Now, just as the rest, they get their hook in. Then, without warning or opportunities, you are told, "going forward, we will only issue gift cards: NO MORE CASH, NO MORE PAYPAL. The reason, is Pay Pal refused to carry their business anymore, because of all of the fraud accusations, That right, the BBB has given them "F" rating and you ought to read the reviews. It is a scam and they absolutely will sell your information to brokers without your consent.

August 30, 2025
Unprompted review
Rated 1 out of 5 stars

THIS IS A SCAM

THIS IS A SCAM. Initially, the platform paid by Pay Pal, actual cash. Now, just as the rest, they get their hook in. Then, without warning or opportunities, you are told, "going forward, we will only issue gift cards: NO MORE CASH, NO MORE PAYPAL. The reason, is Pay Pal refused to carry their business anymore, because of all of the fraud accusations, That right, the BBB has given them "F" rating and you ought to read the reviews. It is a scam and they absolutely will sell your information to brokers without your consent.

August 29, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute rubbish

Absolute rubbish. I took part in a 30-minute survey about new features of the Swisscom chatbot. This was supposed to be remunerated with 60 dollars.
After successfully completing the survey, I suddenly received an email saying that my reward could be redeemed. This didn't make sense, as my PayPal details were stored in my profile. One step later, it became clear that this survey could only be redeemed with gift cards or a digital Visa card. (Which, of course, was not communicated in advance.) I immediately suspected a scam and the collection of personal data. Conclusion: Neither the digital Visa card nor the vouchers could actually be converted into monetary value. Save yourself the trouble. I believe in karma. All these scams on the internet will catch up with fraudulent people sooner or later.

August 25, 2025
Unprompted review
Rated 1 out of 5 stars

It used to be really good

It used to be really good. You could earn quite a bit of money, and the payouts were reliable via PayPal. Until Respondent switched to payment via vouchers. You get vouchers that are unusable. If that were to change again, I'd be keen to participate again.

August 23, 2025
Unprompted review
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Rated 2 out of 5 stars

Hello I received a gift card of…

Hello I received a gift card of supposedly$40 from Respondent yet from this platform however only after the study was I noticed about $38 instead of the $40. Also only after was I told about being paid via giftcard with no options other than Apple, Uber or VISA but the VISA was not to be transferred to my already existing VISA card instead it creates a virtual one?!I already have that dont need another one to be limited top shop online .That is not my intention.I should be able to be paid transfer either via paypal or transfer to my own account ...that is only flexible to you not p who do the studies and are paid however YOU want and is better to you.Not fair and dishonnest towards us
I am not a pingpong ball they told me the same to contact .you instead
I want my incentive on my account not your chosen one is not fair we do studies to get paid not to get gifts.

August 3, 2025
Unprompted review
Rated 1 out of 5 stars

60+ days with no payment

I have been using Respondent for close to 5 years now off and on and recently my experience with them has been very frustrating and brought me to writing this review. My PayPal was hacked a couple of days before I was due to be paid for 2 surveys. I immediately reached out via email and asked to update my PayPal email and both of my payments were rejected which they told me would have to happen before they could resend. This happened MAY 15TH!!! It is now July 25th and I have only gotten one of the payments and as of now the person who I have been emailing has stopped responding to me. This is completely unacceptable especially when they charge on top of it to send to PayPal. I will not sign up for anymore studies and have told my friends to be hesitant as well as I wasn’t aware of so many bad experiences until seeing on Reddit and here about people’s issues with getting paid.

May 14, 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed: Unable to Redeem Reward and Poor Support

I had a terrible experience with Respondent. After completing a project and being promised a reward, I found out that I couldn't redeem my payment via PayPal as advertised. The reward was supposed to be sent through Tremendous, but Respondent suddenly canceled it without any clear reason. I contacted their support team multiple times, but received no helpful response or solution.

It's very frustrating and feels like a waste of time and effort. I would not recommend Respondent to anyone who is looking for a reliable way to earn rewards. Their lack of transparency and support is extremely disappointing.

July 19, 2025
Unprompted review
Rated 1 out of 5 stars

I NEVER GOT PAID!!!

I participated in a study and was expecting my payment through PayPal, but then I received an email below:

Hi Lilian.

Thank you for taking part in a recent study with Respondent — we truly appreciate your time and insights. Please find attached your incentive payment, enjoy the rest of your week!

The Respondent Team.
Apparently, I was supposed to redeem this as an incentive from platforms that I know nothing about. I tried to reach out to them, and they didn't respond. I contacted Tremendous, who referred me back to Respodent. Respondent said they can't help me!

June 6, 2025
Unprompted review
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Rated 4 out of 5 stars

Respondent.io Review: A Lucrative Platform for Paid Research Studies"nt has been a good experience

Respondent has been a good experience. The platform offers well-paid opportunities across various industries, including tech, healthcare, and marketing. PayPal makes it easy to sign up, and payments are processed quickly. However, qualifying for studies is the most difficult task due to intense competition and stringent selection criteria. Rejection rates can be frustrating because many studies require detailed responses to screener questions.Covers a wide range of professions and industries. ✔ **Easy Payment Process** – Quick and reliable payments via PayPal.
**Professional Target Audience**—Studies are geared toward particular areas of expertise. Respondent.io is a great platform for professionals looking for high-paying research jobs. While competition is tough, it’s worth trying if you qualify for relevant studies. It could become even more accessible and rewarding with a few tweaks.

February 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great Platform for Paid Research…

Great Platform for Paid Research Studies!

I've had a great experience using Respondent. The platform offers legitimate, high-paying research studies, and the application process is straightforward. Payments are processed quickly via PayPal, and the opportunities are diverse. While studies can be competitive, it's worth applying if you meet the criteria. Highly recommend for professionals looking to earn extra income through research participation!

February 15, 2025
Unprompted review
Rated 1 out of 5 stars

Don't waste your time and energy

Where to start.

I opened an account about 10 months ago. In all that time I had ONE successful interview for $40.
Most of the referrals I had sent were inappropriate despite repeatedly "fixing" my options and emails. They also failed to send any interviews and kept deleting my work email and then asking me for it on a weekly basis, without which, I didn't qualify for many trials.
They also ONLY USE PAYPAL as a source of payment which is problematic in itself as I had many issues with that company.
Finally, I decided to delete my account but as Customer Service are the only people that can do this and they are impossible to contact - zero contact details - the only option was to delete all my details and hope for the best.

Summary: Inept, unreliable and a pointless waste of time.

January 9, 2025
Unprompted review

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