Response Plumbing Reviews 642

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My first experience with Response plumbing. Dishwasher needed disconnecting as not working and awaiting a new one. Richard arrived promptly and carried out the work effectively. Also looked at a tap p... See more

Rated 5 out of 5 stars

Ii have used Response Plumbing for a no of years.They have installed 2 bathrooms,helped with s kitchen and resolved several plumbing problems.Richard and his team are prompt,reliable and complete wo... See more

Rated 5 out of 5 stars

We have had our bathroom transformed by Response Plumbing. We decided to replace our bath with a walk-in shower. The end result is amazing. Richard explained how the work would be done and he wasn't h... See more

Rated 5 out of 5 stars

I would highly recommend Richard and his colleague. They replaced a shower cubicle for me. They were punctual, polite and very hardworking. They did an excellent job replacing the old shower cubic... See more

Company details

  1. Plumber

Information provided by various external sources

Response Plumbing pride ourselves on being an efficient and professional company, we are a local company that boast a large customer base in and around the surrey area. We provide a reliable and quality service to all of our customers and with our wealth of experience, can offer you the complete plumbing service, from a leaking tap to a blocked toilet. All of our work is guaranteed for 12 months and we do not charge a call out fee.


Contact info

5.0

Excellent

TrustScore 5 out of 5

642 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Very positive experience

Very positive experience. Richard was very helpful, quick to respond and reliable. The system for receiving quotes and paying was very efficient, clear and easy. Would highly recommend Response.

October 6, 2023
Unprompted review
Rated 5 out of 5 stars

So pleased with my new bathroom

I'm so pleased with the service I received from Response Plumbing. I kept putting off having my bathroom refitted because I was dreading the upheaval it would cause, so I'm glad Richard was recommended to me. I felt confident that the work would be completed to a high standard and to schedule. Richard and his team were always polite, friendly and as tidy as possible. The quality of the work done is amazing and although there was a problem with the towel radiator not heating properly, as soon as I let Richard know he arranged straight away for a suitable time to come and look at it. I would certainly recommend Response Plumbing based on my experience with them.

September 16, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Good work plumber Richard

Richard of Response Plumbing is a dedicated professional - quick, responsible and serious-minded. Though I am not the person who paid Richard, I am impressed by Richard's work, attitude and job done. I will be fully confident Richard will do the right job if I send order to him. Seek Richard's help if you have any plumbing problems.

September 29, 2023
Unprompted review
Rated 5 out of 5 stars

Richard was excellent

Richard was excellent. He was friendly and managed to fix our kitchen drain very quickly and efficiently. Great service! :)

September 26, 2023
Unprompted review
Rated 5 out of 5 stars

I always use response plumbing

I always use response plumbing, Rich is very easy to deal with & has always sorted the job out working cleanly & professionally with his team! I would always recommend him! Good guy! 😊

September 26, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

I have just had a shower tray and…

I have just had a shower tray and cubicle put in, I was a bit worried if all would be ok, but have to say Richard and his colleague did a wonderful job the service is outstanding very neat and tidy and I very pleased. I shall certainly recommend them to my friends

September 13, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Have nothing but praise for this company. Rich reacted quickly to my call, the estimate was quick and reasonable. Any questions I had were answered straight away.
The work was done according to projected time line and the team were professional and cleaned up so well each day. Have no hesitation in recommending this company.

September 11, 2023
Unprompted review
Rated 5 out of 5 stars

Triton shower replacement

Richard advised on a plan to replace my faulty Triton shower. He managed to fit me in early Saturday morning at short notice and replaced my shower within half an hour. Friendly and very efficient. I highly recommend Richard and Response Plumbing.

September 16, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

A job well done

Richard came to fix my toilet and he did a top notch job. Despite having booked a specific time at the end of the day, he called on the morning to say he could come earlier. He arrived already prepared with a replacement part, however an additional item was required, which he ordered straight away and said he would be back later in the week to install it. Just a few hours later he called to say he had located the part and could do the work the same day. Toilet is now fixed thanks to Richard’s timely and efficient work.

September 11, 2023
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look