restons.co.uk Reviews 

Restons sent the wrong address details for me, which they had received from their client HSBC bank to the court.My court documents went to another address,also the documents had the name and address of another person.
HSBC or Restons never contacted either of us to inform us of the breach of our data,l had to contact them.
Restons client HSBC bank admitted they breached my data, and completely ignored the other person who data they also breached.
HSBC informed me in writing the data breach had been corrected with the court,l contacted the court and they informed me my address had not been updated.
I reported the breach of our data to the ICO, when the ICO contacted the bank they also informed them they had updated my address with the court,but when the court was contacted, they confirmed my address had not been updated.

This company has been very aggressive. They keep on saying I need to contact them to make repayments, when they know I am already doing so. They have been asked to stop with the threatening emails, but they haven't done so yet. They were investigated by the SRA a few years ago.

Defective service, zero accountability, and dropped the case the moment they were challenged.

I am writing this review to warn others about the highly unprofessional and legally questionable practices of Restons Solicitors.

This firm was instructed by Intrum to handle a historic debt matter, which resulted in a Default Judgment (CCJ) against me back in 2021. However, Restons fundamentally failed to adhere to basic Civil Procedure Rules (CPR Part 6) by serving the legal paperwork to a completely incorrect and incomplete address. They omitted my specific flat number and building name entirely, sending it to a generic address I did not lawfully reside at. As a direct result of their defective administrative work, I never received the claim, was denied the opportunity to defend myself, and had a completely incorrect linked address generated on my credit file.

The moment I discovered this irregular judgment, I formally challenged Restons on May 14, 2026, presenting clear, irrefutable documentary evidence of their defective service and the subsequent breach of data accuracy.

Instead of engaging professionally, investigating their clear compliance failures, or working to rectify the mess they created, Restons chose the most cynical route possible: they abruptly dropped the case. I received a response stating they are "no longer instructed" and have simply passed the file back to their client, Intrum.

By washing their hands of the matter the second their legal errors were exposed, Restons has forced me to start from scratch, wasting my time to liaise directly with Intrum to put the situation right. This is a abysmal way to conduct legal practice. They are happy to issue defective, damaging court paperwork, but completely lack the professional integrity to stand by their work or assist in resolving the errors they caused when held to account.

If you are dealing with Restons, check every single piece of paperwork they have filed. They rely on administrative negligence, and the moment you legally challenge them with hard evidence, they will run away from the file rather than fix their mistakes. Absolute lack of accountability.

This solicitor's firm is worse than a scammer. I would like to file a report with the law society. They think everyone is stupid like them. They have been lying to me for over 2 years about the money I do not owe. The company I owed it to was 18 years ago, so if the debt is over 6 years, then the debt gets barred automatically, unless you have paid any token money or correspondence. I told them over 2 years ago, and they said they have the charging orders against my property., I never had a letter from the Court, but they keep saying we have the orders; they are a bunch of scammers or even worse. They will earn more money that way instead of practising law.
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The company uses bullying tactics to vulnerable and very ill people.. I never received any paperwork and yet this unethical company entered a CCJ without any notice !! I am a very vulnerable and ill person having been in a serious accident . This company also using unethical tactics and is a scam company. I will report them to the solicitors regulation authority

Awful firm. They have no empathy for genuine reasons why the debt had been incurred in the first place and are not prepared to negotiate. They are mean and keep whacking charges on without notice. They don't respond to emails. Their website is always down. They want you to complete a financial statement every year asking for your personal financial information that has nothing to do with them or your debt. They have no soul.

I had a credit card debt passed to this company. They sent a text message to make account and do income-expenses. I did it and the system told they will be in touch. I received a letter from court. I called and got through to Sophie who was extremely rude and not cooperative. Apparently they called me at 8am (when my phone was at sleep mode and it didn't even ring) and left me voicemail about which I didn't receive and considered that enough before sending the case to court. At some point Sophie couldn't hear me (clearly made up excuse as she didn't want to help!) and instantly hang up without calling me back. I called back 6 times and apparently all 'case managers' where busy -btw first time I got through instantly - one big scam to earn their £80 legal representative costs. There is a special place in the hell for this people.

This company is the scum of the earth !!!
After my wife’s very sudden death I ended up in financial difficulty as I suffered from PTDS, anxiety and depression.
The pond life who work for this company chased me constantly for credit card debts I had and was unable to pay due to my mental health problems.
When I tried to explain this to one if their staff his exact words were, this is not my problem all I want is your money, revolting human being, actually human being is too nice !!
Luckily now I have got myself back on my feet and earning huge amounts of money so revenge is the only thing on my mind.
I have employed one of the best legal companies in the country to rip these scumbags apart !!!