Great experience with companty. Product wrapped really well, hoever delivery did let it down. Dropped off at neighbours house in their driveway even though we were home, no call to us or even letting... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
A wide range of restored, painted, shabby chic and classic furniture, restored by a national charity working with the homeless and addicted.
Contact info
Windmill House, B48 7EA, Birmingham, United Kingdom
- 0300 302 3002
- info@restoredfurniture.co.uk
- restoredfurniture.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wonderful furniture
Wonderful furniture, easy ordering and delivery, great service. Super charity to support.
Excellent service throughout from…
Excellent service throughout from beginning to end. Very helpful and friendly staff, who ensured a great outcome. Very happy to recommend.
Jacob was really helpful
Jacob was really helpful. He arranged for our own bedsides to be stripped to match the bedroom furniture we bought.
Great experience with companty
Great experience with companty. Product wrapped really well, hoever delivery did let it down. Dropped off at neighbours house in their driveway even though we were home, no call to us or even letting the neighbout know it was there.
beautiful piece of furniture
beautiful piece of furniture as described and delivered promply and well wrapped
Fabulous furniture
Fabulous furniture, so well packed and great delivery service. Thankyou so much .
Lovely furniture, great prices…
There were lots of lovely pieces of furniture to chose from, plenty of images and the dimensions were accurate. Communication to arrange the delivery, via email and telephone, was clear. And best of all, everyone that I dealt with was friendly and polite. I am so happy with the 2 items of furniture I purchased as they are restored to a high standard, fit perfectly and it is nice to have been able to give an old item a new home.
Right from the website through to…
Right from the website through to payment and delivery everything efficient and informative. Will recommend to others.
Not your normal mass produced mega website! Human beings you can talk to and…
Human beings you can talk to and communicate with. Delivery date was able to be negotiated. 3 guys who came to install could not have been more courteous or helpful. And on top of all that the piece of furniture i ordered was magnificent!
Delighted with my furniture and the…
Delighted with my furniture and the service was excellent.
Love my dresser
Love my dresser! Delivery was very good, everything was carried carefully in for me and placed where I asked it to be put. Very straight forward from beginning to end, thank you.
Lovely little side table
Lovely little side table. Just what I wanted. Fast delivery too. It’s good to see quality furniture being refurbished and re-used
Fantastic Service would definitely use again
Amazing service from order to delivery. Item was as advertised. Communication first class.
We are pleased with our chest although…
We are pleased with our chest although we found one of the legs was a bit shorter than the others so we needed to put a support under it. That said it was delivered effectively and on time
Very pleased with my light oak table…
Very pleased with my light oak table and chairs . Delivery men were very polite and helpful
Fantastic sensitively restored cabinet…
Fantastic sensitively restored cabinet and all for a great cause.
Really nice quality tallboy
Really nice quality tallboy. Great service kept informed and updated about the delivery. Very happy to recommend
Restored Furniture great purpose and service
Restored Furniture collected several items of donated furniture today. They kept in touch, came when promised and took great care of our house and furniture when collecting. They were very appreciative of the donations
Lovely pieces, extremely poor customer service
The pieces were lovely. However, packing tape was applied directly to the furniture - leaving a big sticky mess which stripped off a very visible part of the finish. The response from the company was unprofessional and indifferent, showing no action to apologise or to remedy the damage caused.

Reply from Restored Furniture
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







