Restored Furniture Reviews 

1,672
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 133 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wonderful quality and expert craftsmanship of the restored furniture, noting that descriptions and photos provided online are completely accurate. People are also very happy with the helpful staff and the careful delivery service, stating that items always arrive safely packaged and handled with great professionalism. However, some customers also noted minor issues regarding delivery delays, communication gaps, or complex packaging complications. A few reviewers specifically mentioned occasional challenges such as late arrivals, items being dropped off awkwardly, or strong paint fumes lingering on some newly finished items.

What people talk about most

Product

Customers had positive experiences with product, often highlighting the exceptional care taken in restoration... See more

Delivery service

Users describe positive interactions with delivery service, highlighting prompt arrivals and careful handling... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are beautifully... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing team members and delivery personnel as... See more

Service

Reviewers express great satisfaction with the service, highlighting speedy delivery and friendly interactions... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have bought a number of things - Ercol sideboard and rocking chairs, dressing table, mirror, hall stand, small cabinet, cd shelves, bookshelves. All great - beautifully restored and much nicer and bet... See more

Rated 5 out of 5 stars

The piece of furniture I bought is fabulous. It has been beautifully restored with the drawers and doors opening easily. The delivery was fast and efficient with the the article I bought very carefull... See more

Rated 5 out of 5 stars

The restored oak bureau is great, much admired! Exactly how we thought it would be, thank you so much. We were kept in touch about the delivery, which was late, but due to very bad road conditions. T... See more

Rated 5 out of 5 stars

Beautifully restored furniture. Charles and Richard were so helpful when we went to view the items in advance of purchasing. Everything was delivered with care and to specific rooms. Really delighted... See more


Company details

  1. Furniture Store

Information provided by various external sources

A wide range of restored, painted, shabby chic and classic furniture, restored by a national charity working with the homeless and addicted.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,672)

121 reviews in the last 12 months

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Rated 5 out of 5 stars

The restored oak bureau is great

The restored oak bureau is great, much admired! Exactly how we thought it would be, thank you so much.
We were kept in touch about the delivery, which was late, but due to very bad road conditions. The delivery men were very good , polite and kind even after a horrendous journey! So taking this opportunity to say to both the restorers and the delivery people a BIG thank you.

February 4, 2026
Rated 5 out of 5 stars

Well photographed and accurate…

Well photographed and accurate measurements and description provided for my chosen piece of furniture.
Delivery prompt and courteous.
I would definitely visit Restored Furniture website again for my antique purchases.
Much easier than slogging around the shops

March 3, 2026
Rated 5 out of 5 stars

A beautifully restored Dresser, focus of our new dinning room & admired by all. …

We found the beautifully restored French Dresser online in the Restored Furniture Sale and fell in love with it.
A little concerned that it was too far away to view it, but so many photos from all angles helped in our decision to buy it.
We were thrilled to also be supporting such a fantastic Christian Charity which changes people's lives. Hope to use this company again in the future.
The payment was easy, delivery was arranged quickly and efficiently and made by a couple of friendly guys from Betel the charity who do the restoration as it was a large piece.
They started out very early in snowy weather to get here.
The dresser is all we had hoped for.

January 10, 2026
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Rated 4 out of 5 stars

I am now in receipt of my bookcase.

I am now in receipt of my bookcase / display cabinet. I looks really good and came well packed and delivered on the day/time stated. The colour is good and almost fits in with my oak furniture. My only concern is that it was advertised as oak. The top is oak and the sides are oak veneer but the framework and doors are most definitely not oak. A considerable amount of time and effort has been put into this product and it does look good, however had the colour not matched my existing furniture, it would have been returned. In future it might be wise to advertise this type of furniture a little more accurately.

February 2, 2026
Rated 5 out of 5 stars

Would Certainly use the Company again.

Clear information on the website with many photographs so that there could be no doubt about the quality of the item we were purchasing - we bought a glass fronted bookcase that had been restored to a very good level which we were really happy with - the quality and careful restoration of the bookcase has made a lovely addition to our home. We were also impressed with the speed and execution of the delivery. Would happily use the Company again.

February 2, 2026
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Rated 5 out of 5 stars

Customer Service

Exceptional service from start to finish.
Quality of the restored furniture, communication from both Restored & Proovia Couriers. Care taken in packing of goods was exceptional. I would have no hesitation in purchasing from Restored.

February 1, 2026
Rated 5 out of 5 stars

This is our third purchase from you

This is our third purchase from you, we have never been disappointed with the quality of the furniture we have received. We are absolutely delighted with our new dining table and chairs.Thanks to everyone involved,keep up the good work.

February 2, 2026
Rated 5 out of 5 stars

Brilliant. Very impressed overall with the…

Very impressed overall with the service, item arrived the day after I placed my order.
It appears just as in the photographs and was put together by the two gentlemen who delivered it safely. I wouldn’t hesitate to order again.

February 2, 2026
Rated 5 out of 5 stars

The nest of tables I ordered were…

The nest of tables I ordered were received well packed and in excellent condition. I was kept informed about the delivery which was on time. Very good service and I am pleased with the tables.

February 2, 2026
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Rated 5 out of 5 stars

Beautiful furniture and wonderful customer care.

Beautiful furniture restored with great care and delivered with good packaging.
I have now bought several pieces from Restored Furniture as I have confidence in their excellent customer care and very high standard of restoration. A wonderful business! Thank you.

February 2, 2026
Rated 5 out of 5 stars

Lovely restored dresser.

The website site attracted me to the piece of furniture I was looking for, and I was able to phone to discuss the dimensions that were important for it to fit in a space (I think it was Nelson I spoke to). I bought the dresser and Restored Furniture looked after it for us until we were ready for delivery after we had some new flooring installed. Delivery was excellent - at the pre arranged time, by courteous and friendly staff.
We will definitely use Restored Furniture again!

February 2, 2026
Rated 5 out of 5 stars

Highly recommended

I cannot praise the team highly enough. Excellent communication, timely delivery, and the wardrobe is great. Everyone I talked to was thoughtful and helpful. An extraordinarily positive experience and I warmly recommend them.

February 2, 2026
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Rated 5 out of 5 stars

True Craftsmanship & Customer Service

I ordered a gorgeous Mangowood Wardrobe from Betel. It is simply divine - a true masterpiece and the craftsmanship is very clearly evident in the piece.
The purchase was easy and customer service incredible. I was looked after throughout the process by Dan at the Nottingham office who was happy to fit a hanging rail into the wardrobe at no extra cost and organised a speedy delivery of the wardrobe all the way from Nottingham to Ashford! Amazing service. Thank you to everyone involved.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Good to do business with

Good to do business with. Furniture was as advertised, however it was damaged in transit. Offer was made immediately to either take it back for repair or pay for local repair. Went for the second option and everything went smoothly.

January 6, 2026

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