Restored Furniture Reviews 

1,672
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 133 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wonderful quality and expert craftsmanship of the restored furniture, noting that descriptions and photos provided online are completely accurate. People are also very happy with the helpful staff and the careful delivery service, stating that items always arrive safely packaged and handled with great professionalism. However, some customers also noted minor issues regarding delivery delays, communication gaps, or complex packaging complications. A few reviewers specifically mentioned occasional challenges such as late arrivals, items being dropped off awkwardly, or strong paint fumes lingering on some newly finished items.

What people talk about most

Product

Customers had positive experiences with product, often highlighting the exceptional care taken in restoration... See more

Delivery service

Users describe positive interactions with delivery service, highlighting prompt arrivals and careful handling... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are beautifully... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing team members and delivery personnel as... See more

Service

Reviewers express great satisfaction with the service, highlighting speedy delivery and friendly interactions... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have bought a number of things - Ercol sideboard and rocking chairs, dressing table, mirror, hall stand, small cabinet, cd shelves, bookshelves. All great - beautifully restored and much nicer and bet... See more

Rated 5 out of 5 stars

The piece of furniture I bought is fabulous. It has been beautifully restored with the drawers and doors opening easily. The delivery was fast and efficient with the the article I bought very carefull... See more

Rated 5 out of 5 stars

The restored oak bureau is great, much admired! Exactly how we thought it would be, thank you so much. We were kept in touch about the delivery, which was late, but due to very bad road conditions. T... See more

Rated 5 out of 5 stars

Beautifully restored furniture. Charles and Richard were so helpful when we went to view the items in advance of purchasing. Everything was delivered with care and to specific rooms. Really delighted... See more


Company details

  1. Furniture Store

Information provided by various external sources

A wide range of restored, painted, shabby chic and classic furniture, restored by a national charity working with the homeless and addicted.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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1-star

Asks customers to review

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How this company uses Trustpilot

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4.9

All reviews

(1,672)

121 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Excellent product (restored bureau)

Excellent product (restored bureau), for a good cause. High delivery standards whether it be the wrapping or the guys humping the furniture into the house.
Will keep my eye out for another product when needed.

October 1, 2025
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Rated 5 out of 5 stars

Gorgeous desk delivered well if very…

Gorgeous desk delivered well if very late. Quite hard to unpack with all the layers of plastic, tape, cardboard etc.....tried to separate it all for recycling, so could maybe think about that as you are a charity? Absolutely would shop here again. Very pleased.

October 1, 2025
Rated 5 out of 5 stars

Bradville Milton Keynes

Spoke clearly & with respect. Everything was explained regarding delivery.
Delivery was on time
Product was in perfect condition, they even moved excess furniture into garage.

October 1, 2025
Rated 5 out of 5 stars

Excellent!

Great service, really quick delivery and really helpful getting up the stairs! Most importantly, a beautiful wardrobe - refurbished into wonderful condition without losing any of its authenticity. Highly recommended, will probably purchase more items!

October 1, 2025
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Rated 5 out of 5 stars

Excellent.

Excellent.
The furniture was restored to the highest standard and was even better than I imagined, and Im a qualified carpenter of 27yrs.

September 2, 2025

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