Clothes are beautiful but shipping was just as expensive as the order I spent over 100$ in shipping fees that were just put on during shipment
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Gorgeous clothes, well made with so much care and attention to detail. I have ordered bags / top from the Enchanted Forest and Autumnal Equinox ranges, and these are beautiful. The ordering process wa... See more
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I absolutely love shopping at Restyle. I've placed over 15 orders with them, and every single time the experience has been flawless. Shipping is incredibly fast, they offer amazing discounts, and... See more
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I've repurchased my round witchy bag with black embroidery. Had one before, it served me well for a few years, and I liked it, bought another one. The system won't let me edit my previous review to... See more
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Company details
Information provided by various external sources
Restyle is a gothic and alternative worldwide brand selling unique designs. Handbags, jewellery, clothes and other accessories like headbands, and gloves.
Contact info
Starowiejska 232, 08-110, Siedlce, Poland
- +48731666380
- customer@restyle.pl
- restyle.pl
4.2
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful Gothic Tote Bag
This beautiful tote bag with Gothic arches featuring a gorgeous nighttime sky is a stunning piece. My daughter loved it. Well made and has lots of room for the things you carry. Fast delivery too.
March 3, 2025
Reply from Restyle
Thank you so much for your kind words! We're so glad your daughter loves the tote bag. It's wonderful to hear that it's both beautiful and practical for carrying all your essentials. We really appreciate your feedback and are happy to hear that the delivery was quick as well! If you need anything else, feel free to reach out. :)
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Love the material
Love the material, designs are even more gorgeous in live.
March 20, 2025
Unprompted review
Reply from Restyle
So happy to hear that! We’re thrilled the material and designs are just as amazing in person. Enjoy your new pieces!
Great quality stylish clothes
I am obsessed with the items I ordered. They look amazing, are comfortable, and seem to be quite durable as well. I love it!
February 24, 2025
Reply from Restyle
We're beyond happy to hear that you're loving your order. Enjoy, and feel free to share your experience with us anytime! 💕✨
Not what I expected.
Thought I'm ordering from a slow fashion business, from poland. turns out they had made in china plastered on the lebel. Dissapointing for the price. Will not order again. The skirt was especially cheap looking and looked more like a cheap halloween costume.
February 11, 2025
Unprompted review
Reply from Restyle
We’re sorry to hear you’re unhappy with the product. It’s important to us that our items meet the high standards our customers expect, and we will take a closer look at this to make necessary improvements. We appreciate your input.
I Love this Shop <3
I Love this Shop! The quality ist sooo insane and they're shipping really fast. I bought a Hoodie 6 years ago and it still Looks so insane. This new one ist the Same, great quality i will buy here again!
February 24, 2025
Reply from Restyle
We're thrilled to hear that you love our shop and that the quality of our products continues to impress you after all these years. It means a lot to us that your hoodie from 6 years ago is still looking great, and we’re so happy that the new one has lived up to the same high standards!
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Always perfect
Everything is always perfect. Had issue with wrong sizing, item was replaced swiftly and without any problem.
Overall great service and products
February 17, 2025
Reply from Restyle
Your satisfaction means the world to us, and we’re thrilled to know that you’re happy with both our service and products. If you ever need anything in the future, don’t hesitate to reach out. We look forward to serving you again!
Great quality
My wife loves the hoodie. We didn't know it was actually embroidered when we bought it.
Have recommended to my friends
February 20, 2025
Reply from Restyle
That's fantastic! We're glad the embroidery added an extra special touch. Thanks for telling your friends about us!
Great communication and product!
December 11, 2024
Reply from Restyle
Thank you so much! We’re thrilled to hear you’re happy with both our communication and the product. Your satisfaction means a lot to us!
Products are always great quality from…
Products are always great quality from Restyle, I absolutely love everything I have from them, the attention to detail never misses! I wish the shipping was less pricy so I can order more
February 10, 2025
Reply from Restyle
Thank you so much for your kind words! We're thrilled to hear you love the quality and attention to detail. We totally understand the shipping cost concern and are always working to improve. We hope to make it more affordable for you in the future!
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I absolutely love my coat
I absolutely love my coat! The shipping was really fast as well, took less than a week to get to the U.S.! Make sure you measure your arms for the coats that are embroidered as there isn’t much wiggle room or stretch. Mine fits like a glove and it’s stunning. Constantly get compliments on it.
November 25, 2024
Reply from Restyle
Thank you for the amazing feedback! We're so glad to hear your coat fits perfectly and that it arrived quickly. It sounds stunning on you, and we appreciate you sharing the arm measurement tip for future buyers. Enjoy all the compliments! 😄
I love this robe
I love this robe! It is such a flattering style and the designs on it are gorgeous! The robe also has some weight to it which I am a big fan of!
February 12, 2025
Reply from Restyle
We’re so glad to hear you love your robe! The flattering style and gorgeous designs really make it special. Plus, the weight adds such a luxurious touch—so happy to hear it’s exactly what you were hoping for!
Order 248093
Not the first time I buy things here. I really like this store and I'm sad that I'm having such a bad expirience this time around. My order nr. is 248093, I've bought a Catacombs Shopper on the 2/2/2025, got it on the 7/2/2025, amazing shippings speeds but the bag had a defect. Contacted costumer service as soon as I opened the package and saw the damage. This was a Friday I got a response on Monday 10/2 to send back the bag that the store would exchange for a good one and the shipping fees would be returned to me when they got the defective bag. Shipped the bag on the next day, 11/02, Restyle got the bag on the 17/02 but no returned shipping fees.
I got the new bag on the 21/02, sent an email confirming the bag was ok but the shipping fees were still not returned and got no response. On the 28/02 sent another email asking if they needed something on my part but got no answer either. It's 5/03 and still, no shipping fees returned and no email explaining what is going on. All of this interaction or lack thereof has been eye opening to say the least.
February 3, 2025
Reply from Restyle
I’m really sorry to hear about the issues you’ve experienced with your order. This isn’t the level of service we strive for, and I understand your disappointment. I’ll be reaching out to our customer service team to look into the situation and ensure that your shipping fees are refunded as promised. We truly appreciate your continued support and will work to resolve this as soon as possible.
Love love love the fun socks and black…
Love love love the fun socks and black billfold!! Living in the USA Florida I don’t see cool different things here so love everything in this store and very fast delivery!! Only thing my earrings were broken🥲 so can’t wear them but still will order again
February 4, 2025
Reply from Restyle
We're so glad you’re enjoying the fun socks and black billfold! It’s great to hear that the fast delivery worked well for you. I’m really sorry about the broken earrings, though. Please contact our support team, and we’ll take care of it right away. We appreciate your understanding and can’t wait to have you shop with us again!
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Beautiful as always and great quality!
February 3, 2025
Reply from Restyle
We really appreciate your feedback! It’s wonderful to know that the quality and design are exactly what you expected. Thank you for choosing us!
Shipping was fast and I was aware of…
Shipping was fast and I was aware of every part of the process. Do be warned that if you ship any jewelry to the U.S., you will be charged a duty fee! But as always, the clothing and accessories were of great quality and fit and my friend was thrilled with her gift.
February 3, 2025
Reply from Restyle
Thank you so much for your feedback! We're so glad to hear that the shipping was fast and that you were kept updated throughout the process. We appreciate the heads-up about the duty fee, as it's always good to be aware of that when shipping internationally. We’re thrilled that your friend loved her gift and that you’re happy with the quality and fit of the items. Thanks again for choosing us! 😊
The bag from Restyle…
The bag from Restyle is pure quality item, really beautiful and unique. True gem for each goth girl.
January 31, 2025
Reply from Restyle
We’re absolutely delighted that you love your bag! It means a lot to us that you see it as a beautiful and unique item. Thanks for your wonderful feedback—hope it continues to be a perfect addition to your collection!
Everything perfect
The corset is beautiful and looks like the pictures. The seller was very kind helping me to choose the right size. The corset arrived very fast
January 31, 2025
Reply from Restyle
We are happy to hear the corset lived up to expectations! It’s always great when shipping is speedy :)
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Very communicative & pleasant to deal…
Very communicative & pleasant to deal with. Fast shipping. Great quality product.
January 13, 2025
Reply from Restyle
So glad to hear you had a great experience! Fast shipping and top-notch quality are always a win. Thanks for the feedback!
Ordered from USA and it arrived faster…
Ordered from USA and it arrived faster than expected. Quality is great as well and the sizing was accurate based on measurements
January 21, 2025
Reply from Restyle
Wow, that’s fantastic! It’s great to know the product arrived quickly and the sizing was accurate. Thanks for sharing your experience!
BEAUTIFUL PURSE
Order my purse. After watching it for a long time. They had many sales but it always sold out quick. Received lots of updates on it. Happy to know when it was packed then shipped. Got here very quickly. Purse is beautiful. Very pleased with the stitching. The strap is nice and thick.
January 27, 2025
Reply from Restyle
I'm so glad you finally got the purse! It’s awesome that you received so many updates, and it’s great to hear the quality, especially the stitching and strap, is exactly what you were hoping for.
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