Resurs Bank made the whole process incredibly smooth and fast, exactly what you need when an unplanned purchase comes up. The approval was quick and the credit terms were clear from the start. Highly... See more
Company replied
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Resurs Bank made the whole process incredibly smooth and fast, exactly what you need when an unplanned purchase comes up. The approval was quick and the credit terms were clear from the start. Highly... See more
Company replied
Resurse Bank just bought my loan. They refuse to provide payment details, unless I install their app and/or agree to a bunch of new terms. Their "support" is just a useless AI bot, which can only t... See more
Company replied
I tried to get a loan four times from elgiganten store via resurs bank, thinking there might have been an error in the loan application process. I wanted to buy my mom a new phone, which costs 10,000... See more
Company replied
There was only 1 thing that slowed the process down. Because I am English (even though I have lived in Danmark for 7 years) they still needed my Danish partners verification for the loan to be grante... See more
Company replied
Dette er vores officielle side for Resurs, her besvarer vi dine spørgsmål og kommentarer. Find svar på de ofte stillede spørgsmål i vores FAQ: www.resursbank.dk/kundeservice
Delta Park 46, 2665, Vallensbæk Strand, Denmark
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It was easy and fast .. thank you for efficient service and personal follow up !!!

Reply from Resurs Danmark
The whole process is made so difficult and transactions are not going through so they could charge extra!
Shameful company!
Have not recieved any private message from you! Please stop lying!

Reply from Resurs Danmark
Super amazing service. I cannot describe perfectly enough how fast and effective the staff were to help me with my loan. All my questions were answered in depth without misleading information. Staff was also very kind and patient with even tedious questions.
Thanks Resurs!!!

Reply from Resurs Danmark
I’m not recommend this bank. They don’t comply with the terms of the contract, the money should have been transferred to the bank account within 3 work days. It's been a week and I still haven't received the money. Communication is bad, doesn’t try to solve the problem. They don’t respond to e-mail because I want to cancel the contract. We feel cheated.

Reply from Resurs Danmark
A very big thank you to Hossam, Liza, Lumturije and Christian for your help today. Your explanations, patience, the smiles behind the telephone and above all your service. It was fantastic 👏 👌 😀 🙌. Tusind tak for hjælpen.

Reply from Resurs Danmark
It was really simple to get a loan via resurs Denmark.

Reply from Resurs Danmark
Overall a really bad experience.
First of all terrible website. It's really difficult to move around on the website and figure out where to go, and what to do. (Even one of their employees agreed with me on this)
Litterly no customer service, when it comes to an established loan.
Dont establish loans with this company.

Reply from Resurs Danmark
Horrible service - signed up for a 0% interest loan, and ended up paying 21% for the first month, then had to pay a penalty-fee for them having to move us over to the original plan that we signed up for in the first place. Would NEVER take a loan here again. Could not recommend this to anyone.

Reply from Resurs Danmark
Resurs bank
I'm happy to be Customer of resurs bank. It's very much helpful Customer service. One of the great customer care executive Fredrik Jenson ❤️❤️❤️ such a nice gentle man .
Answered all of my questions with very shot time .
So helpful
I am very excited to write this review

Reply from Resurs Danmark
I'm happy to be Customer of resurs bank. It's very much helpful Customer service. Not difficult to get loan or credit card. Feeling very comfortable and positive when you talk with customer service Executive. I advise to everyone. Try to be Customer of resurs bank. You will never gone be sad. They will keep smile always in your face

Reply from Resurs Danmark
I have a really bad experience with Resurs Bank. I had an Upgrade loan agreement with Resurs for my phone purchased from Elgiganten. I have experienced a terrible customer support through those two years of the loan. It caused me a lot of nerve. Whenever I would reach out to them, I would have to wait for their reply for a long time (about a week or so). If I called them, the phone agreements would not be reflected in my account. Every time I would be talking to a different person on my e-mail communication, thus - no consistency. Their replies were also very poor and not focused on helping me understand my case, let alone change it. When asked for manager's help, the employee told me "Unfortunately it's not always ideal when a manager steps in as they're not as comfortable with handling accounts, I can see the change was made, but not the way which is needed for this account." They would often disappear from e-mail communication and I would be left hanging there with no response, even after three follow-up e-mails. Overall, really bad experience.
I would definitely not recommend trusting them with any important matters of your finances (small ones either).

Reply from Resurs Danmark
its very good i tryd few times fast answer with good help and good udbitaling

Reply from Resurs Danmark
Resurs Bank Danmark is amazing organization, I am happy in dealing with them!

Reply from Resurs Danmark
Manipulative, Unfair, Threatening and very bad Leagal establishment of collection by connectioninkasso.dk
I am shocked such a Legal entity is in Denmark. I have the payment plan about RENEW it with resursbank. When we bought a phone, The Guy in Elgiganten made PBS and mentioned payment will be deducted automatically. We never denied about the payment or never ever declined the payment.... Not got any physical letter from them... They send to this inkasso, who treat badly want to grab on fees and make a false statement.
They threat people, do whatever they can do to make you pay and harass people... to get the own fees from client... They will try to do whatever they can .... It fraud mix with their clients and i really doubt that resursbank is involved with them.
Resursbank and collection trap the people and make money together...

Reply from Resurs Danmark
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