I'm hysterically trying to find out how pay some bills, since I'm short of money after Christmas and New Year. Impossible to find where in the website you do that. By accident I happened to get to... See more
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See what reviewers are saying
I think this service is fairly easy to use. just remember that if you don't pay within the interval you choose it will be expensive. it is not totally ¨free¨ you pay a monthly fee for the bill. do not... See more
Company replied
Very unhelpful with an invoice regarding a return I had. They never informed me whether and what amount I needed to pay and also charged me 315 kr on fees and interests after I contacted them. Never a... See more
Company replied
The credit solution relly helped me out when i didnt have the cash in hand. The best part of my experience was when i wanted to pay of everything at once, the customer support helped me out with one... See more
Company replied
Company details
Written by the company
Detta är vår officiella sida för Resurs, här svarar vi på era frågor och kommentarer. Kika gärna in på vår FAQ www.resursbank.se/kundservice, där hittar du svaren på de vanligaste frågorna.
Contact info
Björkavägen 111, 254 69, Ödåkra, Sweden
- 077-111 22 33
- kundservice@resurs.se
- resursbank.se
3.8
Great
3K reviews
Asks customers to review
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Reply from Resurs Sverige
Hello! We are happy to hear about your experience with us at Resurs and that you received great service! Thank you for taking the time to leave a review. Have a great day and a nice weekend! With kind regards, Resurs/Elina
Best of best👍👍👍
August 8, 2024
Unprompted review
Reply from Resurs Sverige
Hi Walid! We're glad you had a good experience with us at Resurs! And that everything went well. Thanks for taking the time to leave a review! Have a great day and a nice weekend. With kind regards, Resurs/Elina
I am satisfied with Resurs Bank and the…
I am satisfied with Resurs Bank and the loan process was so fast and has lived up to my expectations. I met my dead line with what I needed the loan for.
Thank you so much.
July 5, 2024
Unprompted review
Reply from Resurs Sverige
Hi! Thank you for taking the time to leave a review. We are glad to hear that you are satisfied. Have a nice day! Kind regards, Resurs / Vilma
BEWARE - BAD EXPERIENCE WITH THIS COMPANY
They had great Customer Service when everything was going well. I had a reduction in my work hours so called to get a lower interest rate and to restructure my loan; they refused. They kept saying call back the next month then when I called the following month as advised I would get someone newon the phone who would say no again. This has been going on for 4 months. DON'T DO BUSINESS WITH THIS COMPANY.
June 18, 2024
Unprompted review
Reply from Resurs Sverige
Hi!
Thank you for your feedback!
I'm sorry for the experience you've had. If you would like us to look into your case, please contact us at help@resurs.se and we will get back to you as soon as possible!
Have a nice day!
Kind regards, Resurs / Minna
Reply from Resurs Sverige
Hi Ian! How nice to hear how everything went well and that your experience with us at Resurs was also pleasant. Thanks for taking the time to leave a review. Have a nice day! With kind regards Resurs/Elina
Very good experience with resource bank…
Very good experience with resource bank .I really appreciate for good and fast service it’s really helpful to me thank you
May 7, 2024
Unprompted review
Reply from Resurs Sverige
Hi Fahad! How nice to hear that you are satisfied with your experience with us at Resurs and that everything went quickly and smoothly. Thank you for taking the time to leave a review! Have a nice day! With kind regards, Resurs/Elina
Hidden fees!
April 5, 2024
Unprompted review
Reply from Resurs Sverige
Hej Antonija! Vad tråkigt att höra att du inte är nöjd med din upplevelse med Resurs. Vi har inga dolda avgifter utan alla avgifter och kostnader som tillkommer för en delbetalning/lån står med i avtalet man signerar. Är det något som blivit fel får du gärna maila till help@resurs.se så ska vi kika vidare på ditt ärende. Med vänlig hälsning, Resurs
I am very disappointed with Resurs…
I am very disappointed with Resurs Sverige Bank's fee structure. I was surprised with an 800 SEK late payment fee after a single day's delay. This felt excessive, and I don't believe this was clearly communicated in their terms of service. I had difficulty reaching customer service to address the issue. If you're considering this bank, read their fee schedule carefully, and be aware of potential penalties. I'm now seeking a bank with more transparent terms.
April 1, 2024
Unprompted review
Reply from Resurs Sverige
Hey Bilal! How sad to hear that you are not satisfied with your experience with Resurs. If you pay late or fail to pay, extra fees such as late fees and interest are added according to the agreement. Sincerely, Resurs / Maria
Reply from Resurs Sverige
Hi! Thank you for your feedback! We are sorry to hear that you are unhappy after your contact with our customer service. We would like to know what happened. You are welcome to contact us at help@resurs.se and we will get back to you as soon as possible. Have a nice day! Kind regards, Resurs / Minna
Bra banken.
February 27, 2024
Unprompted review
Reply from Resurs Sverige
Hej Maher! Vad roligt att höra att du är nöjd med Resurs, så det ska vara. Tack för att du tog dig tid att lämna ett omdöme. Ha en fortsatt bra dag. Med vänlig hälsning, Resurs / Maria
Poor service
Poor service, we did a small loan it get denied, it s pathetic
February 20, 2024
Unprompted review
Reply from Resurs Sverige
Hello Alex! How sad to hear that your application was denied. When you make an application, a credit report is made which we follow to see if we can approve a credit or loan. If you would like to know in more detail why it was denied, you can contact our customer service on 0771 11 22 33. Kind regards, Resurs / Maria
Good service
February 9, 2024
Unprompted review
Reply from Resurs Sverige
Hej Badar! Vad roligt att höra att du är nöjd med din upplevelse och servicen du fått hos Resurs, så det ska vara. Tack för att du tog dig tid att lämna ett omdöme. Med vänlig hälsning, Resurs / Maria
AVOID
I was searching for credit card to use on travel, I see this company ,first I called and was told that all services are free if I pay before 60 days, after I receive the card again I called and confirmed if all services are free including ATM withdrawal, the lady said no extra charges or fees if I pay on time,so I did a test because you can't trust words from bankers, and here we go for the 200 sek I cashed 35 sek was added, I called the resurs and explained, he said there is a fee!!! I replied either you remove the fee or I pay the and cancel the card, he choosed to cancel, I paid the invoice and waiting to close my account, so I advise everyone to avoid this company bank.
Thank God it is a small amount.
February 9, 2024
Unprompted review
Reply from Resurs Sverige
Vad tråkigt att höra att din upplevelse med Resurs inte var bra. Det tillkommer extra avgifter vid uttag ur bankomat, överföring av pengar, räkningsbetalning och valutapåslag. När du sedan betalar din faktura så är det helt utan avgifter om du betalar av hela skulden. Med vänlig hälsning, Resurs / Maria
Reply from Resurs Sverige
Hi Marianne! Thank you for your review. We humbly thank you for taking the time. Have a nice day! Kind Regards, Resurs / Minna
I like resurs bank
January 2, 2024
Unprompted review
Reply from Resurs Sverige
Hello! Thank you for liking Resurs Bank! We appreciate your positive response. Kind regards, Resurs / Amelia.
Charging interest without informing customers
I had an eye operation loan with them and one payment got missed and the amount of interest they charge is super high on that missed payment. Best is their Faktura do not even explain that they are charging that interest. My loan was interest free and they kept putting in interest every month. Never using them again. Paid once all the money so don't have to deal with them anymore. Theives !
December 27, 2023
Unprompted review
Reply from Resurs Sverige
Hej Kanika! We regret any confusion with your eye operation loan and apologize for inconvenience caused by the missed payment. Your experience matters to us. Please contact us at help@resurs.com so we can address your concerns. Kind Regards, Resurs / Amelia.
Everything was good even the preson I…
Everything was good even the preson I talk to was nice and professional
December 17, 2023
Unprompted review
Reply from Resurs Sverige
Hej! Vad roligt att höra att allt gick bra och att du är nöjd med din upplevelse och servicen. Tack för att du tog dig tid att lämna ett omdöme. Ha en fortsatt bra dag. Med vänlig hälsning, Resurs / Maria
Very economical
December 1, 2023
Unprompted review
Reply from Resurs Sverige
Hej Hannington! Vad roligt att höra att du är nöjd och tycker att det har gått bra. Tack för att du tog dig tid att lämna ett omdöme. Ha en fortsatt trevlig dag. Med vänlig hälsning, Resurs / Maria
The credit solution relly helped me out…
The credit solution relly helped me out when i didnt have the cash in hand.
The best part of my experience was when i wanted to pay of everything at once, the customer support helped me out with one custom inovice for all my purches, and it was a bunch 😁 If i would end up in the same situation again, Resurs will be my number one choice 🤑🤑
September 17, 2023
Unprompted review
Reply from Resurs Sverige
Hi Mattias! We are happy to hear that you are satisfied with Resurs and we thank you for taking the time to leave a review. Have a nice day! Kind regards, Resurs / Vilma
You have all possibility to find a…
You have all possibility to find a Solution for your dreams on Resurs Bank.
Don't hesitate!!
June 23, 2023
Unprompted review
Reply from Resurs Sverige
Hello Lorenc! We are happy to hear that you are satisfied. Thank you for taking the time to leave a review. Have a nice day! Kind regards, Resurs / Vilma
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