Retro Drive Reviews 166

TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

They are absolutely awful. I ordered the game console for My Son! over a month and a half ago for his birthday. I have never received it. No one responds. I paid $90 for nothing. if someone knows how... See more

Rated 1 out of 5 stars

It worked once,then next time stuck on loading screen. Tried emailing customer service and got a response eventually- try a new lead,check connections etc. After trying that have emailed them again... See more

Rated 1 out of 5 stars

Purchased the fully loaded Nvidia shield. The original power ac adapter was not included instead their was a third party usb c which didn’t not power the Retro drive unit at all. I contacted the retro... See more

Rated 3 out of 5 stars

For the most part I'm satisfied with what I got although the Dreamcast games are pretty much unplayable as either it's really slow or won't even start. The only major issue I had was how long it took... See more

Company details

  1. Game Store

Information provided by various external sources

Single board computers and retro gaming in perfect marriage. And at a price that makes you wonder why bother with the DIY? But if you do want to build your own, we offer support videos and chat regarding ANYONE's build! You heard that right you do not need to be a customer to ask for help and we will normally get back to you the same day!


Contact info

1.3

Bad

TrustScore 1.5 out of 5

166 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 3 out of 5 stars

N64 doesn't work

I have some major issues. I bought it to play N64 games and they are unplayable. Choppy, laggy and nothing like a N64 system so the videos online are either faked or using a different system. (I assume NES, SNES and Sega games work fine.) Customer service offered me to try an upgraded/more expensive unit, but why advertise or offer N64 games on the retrodrive if they do not even work? I have no trust in this company.

There are also no printed instructions or none that can be read online, all there is a link to their YouTube channel. The interface is complicated and near impossible to figure out without instructions. I do not want to watch a video about it I want to read about it. Just not for me.

Customer service has been great in returning for a refund which is why I gave 3 stars and not 1 star.

September 17, 2021
Advertisement
Rated 5 out of 5 stars

Thanks for reaching back out to me…

Thanks for reaching back out to me Aimee we love the system and are happy to leave a review!!! This system is great and more than what I could have asked for. It came in 3 days too and when you email w/ questions you actually get someone who speaks english giving you answers.

August 13, 2021
Unprompted review
Rated 4 out of 5 stars

Not sure what’s going on !

There was a misunderstanding on some emails in my part but it all worked out . I got my system and it works . They gave me a extra controller for my troubles ..

July 29, 2021
Unprompted review
Rated 3 out of 5 stars

Okay but not great

Overall I like the fully loaded shield but am disappointed the sega Saturn library is not even close to full and many games do not work. Also I cannot get the arcade games to work. I emailed and did not receive a response. I am excited to play the games that do work on here but the whole thing is very hit and miss.

June 7, 2021
Rated 3 out of 5 stars

First of all thank you for my order

First of all thank you for my order. I had to wait for a month to get it. I was disappointed that it didn't come with information on how to use the controllers with the game systems for the Nvidia Shield. Some of the roms don't work at all. With the Saturn roms I can't even start a game with the controller they provided. Nice effort but I don't think I will ever order from this company again. Take care.

May 10, 2021
Advertisement
Rated 1 out of 5 stars

Dont know about product still waiting…

Dont know about product still waiting on it ordered it over two weeks ago still waiting.

April 11, 2021
Retro Drive logo

Reply from Retro Drive

Sorry about the slow initial delivery glad you have the system now we are hoping to hear from you on how you are liking it thus far!

Rated 1 out of 5 stars

I order priority shipment and its been…

I order priority shipment and its been over two week and still no system?

April 8, 2021
Retro Drive logo

Reply from Retro Drive

Sorry about the delayed shipment we are glad you received it and hoping to hear back from you via email if you are enjoying the system. Though your order went out priority only 3 days after you ordered, 15 days for delivery is extremely long even for the issues USPS has been having so we do apologize for that.

Rated 3 out of 5 stars

Instructions unclear

Love the system and the libraries offered. I also bought N64 controller but I can't seem to set it up correctly to allow proper play. There are no instructions on how to set up the wireless controller that comes with it for it to be truly wireless, so I have to have it wired. Some of the "higher quality" games can't seem to run, they get super choppy and freeze. Overall love it, just wish there were some kind of instructions, and if it can't handle certain games, don't include them.

April 6, 2021
Advertisement
Rated 2 out of 5 stars

Not worth anywhere near $200

Most of the N64 games on the deluxe device I bought either struggle to run properly or don't run at all. The system is only good for non-3D games it seems. The way you guys advertised how N64 games will run on the system is complete false advertising. There's no option to overclock the games either. I don't reccomend anyone to buy any of the raspberry pi systems this company sells because you could either build your own or buy the original consoles and the games to go along with it. The unit including the so-called "premium" controller is not worth anywhere near $200. My disappointment with this emulation box is immeasurable and I don't reccomend anyone buy this if you're super nostalgic for the N64 and PSX. 2 stars.

April 6, 2021
Retro Drive logo

Reply from Retro Drive

Hey Matthew really sorry to hear about your experience, we emailed you regarding the Nvidia Shield system and our Youtube(linked from our site) has probably a couple hours of combined gameplay for all the difficult to emulate systems. Our extended gameplay video covers a bunch of different games on each system. We include this content and the option for the Nvidia Shield for this exact reason! We have the FPS tracker in the corner for the Deluxe N64 games you can see that it drops from time to time but maintains top FPS for most games. If yours differs from these videos we might have to swap but beyond that it just sounds like you chose a system that didn't have the emulation power to meet your needs. If you had emailed us regarding this we probably would have suggested the Nvidia Shield but I guess shoot first aim/review later.

Rated 3 out of 5 stars

Missing files, Still decent value...

I mainly bought the holiday bundle for the SNES library, so I'm pretty happy with that part, but I only received half of the Sega Mega Drive library, it just cuts off at the letter M, not a big deal, but enough to leave me disappointed. The Nintendo 64 games are virtually unplayable, but I didn't really expect them to be considering it was a less powerful processor. I think the space used for the N64 games would have been better used for arcade games, something the processor could actually run. Still a pretty good value for someone wanting the classics, and pretty easy to use with plug and play functionality. Though some written instructions would have been nice.

April 5, 2021
Rated 4 out of 5 stars

Good System

I initially had some issues in receiving my shipment but everything worked out in the end. The system works well and the seller made it right. 👍

April 3, 2021
Advertisement
Rated 5 out of 5 stars

These guys are amazing

These guys are amazing. Retro gaming offered in the most incredibly packaged plug and play setup. There are learning curves for some options but all totally worth it for the retro game lovers.

March 30, 2021
Rated 5 out of 5 stars

Aimee and retro team are amazing

If you like old retro games.. this is deff the console for you... it is amazing... but even better than the console, is the owners who sale the products. I have never saw a company reach out to make things right, like they do. They went above and beyond for us and we will keep giving them our buisness.. thanks aimee & retro

March 30, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look