Retro Lemon Reviews 

528
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the team's diligence. Many appreciate the straightforward ordering process and the wide selection of quality retro products. People frequently mention the super fast delivery, noting items arrive well-packaged and in perfect condition. Reviewers often highlight the company's reliability, consistently delivering on promises and impressing with their service. Many find products are exactly what they needed, working perfectly for their projects. Communication regarding orders is clear, making the overall transaction experience smooth for customers.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, consistently highlighting fast and quick shipping,... See more

Product

Customers consistently note positive experiences with product quality, with many reviewers praising items as... See more

Service

Consumers find service to be positive, consistently praising its speed and efficiency, with many noting quick... See more

Order

Reviewers highlight positive aspects of order, with many praising the straightforward ordering process, fast... See more

Quality

People report positive experiences with product quality, consistently describing items as good quality and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to use and a great site to visit :) Ordering what I wanted was easy and having PayPal as a payment option really made my purchase very easy. I pre-ordered a game and didn't need to wait long f... See more

Rated 5 out of 5 stars

Great service again from Retro Lemon. They have a fantastic range of retro products and they're my first stop in the UK for upgrades and accessories. Really straightforward ordering process, quick del... See more

Rated 5 out of 5 stars

As usual, fantastic service from RetroLemon. Ordered a new membrane for my 130XE. Part arrived very quickly as usual, within two days and fitted the machine perfectly. Fantastic thats it up and runnin... See more

Rated 5 out of 5 stars

Excellent service as always from Retro Lemon. You know when you order from them, it will be a quality made product, with excellent customer service. Wouldn't go anywhere else for Commodore or Atari... See more


Company details

  1. Computer and Accessories Store

Written by the company

Retro Lemon is an UK based website selling expansions, upgrades and accessories for vintage computers. We are exclusive UK distributor of Lotharek.pl.


Contact info

4.9

Excellent

TrustScore 5 out of 5

528 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(528)

87 reviews in the last 12 months

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Rated 1 out of 5 stars

AKI USB keyboard interface

Even though I have yet to receive what I had purchased and don't know if I have received that I had purchased. This is the requested review for Retro Lemon.
First, the website has various items for sale at great prices. Many of the items are produced by Lotherak.
Second, All descriptions of all Lotherak products do not state which version of the product that Retro Lemon is selling. Retro Lemon could be selling the current version of the product. Or it could be selling an older version of the product that they still have in inventory. There is no way to know.
Third, I ordered the AKI USB keyboard interface which at the time of purchase (Dec. 2, 2025) Retro Lemon did not have any information as to which version it is selling. And all images shown are of the initial white pcb release. I had added a note in my order that I wanted the current black pcb version. That has a label stating Firmware 1.0.

At this time (Dec. 13, 2025) I have yet to receive what I had ordered. And as such I can not verify if the specific product I had purchased is what I will receive.

December 2, 2025
Retro Lemon logo

Reply from Retro Lemon

Dear Michael,
Thank you for taking the time to leave your thoughts about your experience, though we find it rather surprising that such a negative review was posted before you even received your order.

You have contacted us about your concerns via email and we replied promptly with full transparency clearly stating that we always sell newest versions of the hardware available. We assured you that the AKI interface sent to you is the newest, black PCB version. To repeat: we are an authorised distributor for Lotharek, and we always supply the latest versions directly as provided by the manufacturer. Older revisions are not held in stock, as Lotharek no longer produces them.

According to the tracking information, your order has now been delivered. Given that, this review has no factual basis: it was written before you received your purchase, and it unfairly represents our service and accuracy. We kindly ask that you revise or remove this review, as it is misleading and untrue in light of the completed delivery and the information we had already provided. We encourage fair and honest feedback based on the actual product and service received.

Kind regards,
Jakub of Retro Lemon Team

Rated 5 out of 5 stars

Fast turn around

Ordered an update to the firmware on my Furia accelerator. I posted the card to Retrolemon and 5 days later it was returned to me with the upgrade installed.
Great service one again

November 21, 2025
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Rated 5 out of 5 stars

Easy to use and a great site to visit…

Easy to use and a great site to visit :)
Ordering what I wanted was easy and having PayPal as a payment option really made my purchase very easy.
I pre-ordered a game and didn't need to wait long for email updates to start coming through.
I'm an international customer (Australia) and the shipping rates are not as crazy expensive as I was expecting them to be... so thank you!

October 19, 2025
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Rated 5 out of 5 stars

Replacement 130XE keyboard membrane

As usual, fantastic service from RetroLemon. Ordered a new membrane for my 130XE. Part arrived very quickly as usual, within two days and fitted the machine perfectly. Fantastic thats it up and running again. Well done RetroLemon 👏👏👏👏

September 5, 2025
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