Retro Sweet Club 

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See what reviewers are saying

Rated 5 out of 5 stars

I saw these on the shopping channel and bought them as a birthday present for a friend. It was her birthday yesterday and she's only just opened them. Taste exactly like she remembers first time round... See more

Rated 3 out of 5 stars

I wasn't overly impressed, most of the sweets was stuck together and quite messy to serve, I actually had to use food tongues to separate them. Is it worth the money, I don't think so even thou... See more

Rated 5 out of 5 stars

Hi there the sweets are awesome but this last lot were all stuck together and the bag looked like a flatten pillow but other than that the sweets were great

Company replied

Rated 2 out of 5 stars

I was just very disappointed when retro sweet club, offered a better buy 1 get 2 free deal to entice new customers. I felt this was penalizing the customers who had already loved your product enough t... See more

Company replied

Company details

  1. Confectionery

Written by the company

Enjoy delicious retro sweets and treats delivered direct to your door. Sample our infamous Classic Retro Mix - the ultimate pick & mix hand selected from almost 100 different sweets! 🍬 🍭 🍫


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic blast from the past.

I saw these on the shopping channel and bought them as a birthday present for a friend. It was her birthday yesterday and she's only just opened them. Taste exactly like she remembers first time round and was impressed with such a big selection. Would definitely buy again and recommend.

June 1, 2021
Unprompted review
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Rated 1 out of 5 stars

I’m still awaiting customer services to…

I’m still awaiting customer services to get back to me regarding soggy sweets and a peace of plastic found inside with the sweets you have very poor customer service

May 24, 2021
Unprompted review
Retro Sweet Club logo

Reply from Retro Sweet Club

Hi Mr Sloan

Your emails were replied to last week on Wednesday at 4:36pm, Thursday at 2:24pm and on Friday at 5:03pm - we have not received any further emails from you.

As we mentioned in our replies, the photos you sent clearly showed a plate full of sweets which looked in perfect order. You held up a couple of sweets that were slightly stuck together. As with any unwrapped gelatine confectionary, that can happen but they would break apart quite easily.

Also, in none of your emails did you make any mention of finding a "peace of plastic" inside - this certainly can't be seen on any of the photos you sent.

Sweet Regards
RetroSweetClub.com

Rated 3 out of 5 stars

I wasn't overly impressed

I wasn't overly impressed, most of the sweets was stuck together and quite messy to serve, I actually had to use food tongues to separate them.

Is it worth the money, I don't think so even though it was bogof with £5 delivery. Derek Marks says its just under 1kg, its actually 900g which is a massive 10% less. He should say they are packed with 900g of sweets.

Would I buy again.... No, but if they separated the sweets inside into little bags I might do. It is really annoying to separate them.

Preston

May 21, 2021
Unprompted review
Rated 1 out of 5 stars

Not received them

Not received them. Money went out of my account on 12th May but not got them and it is now Thursday 20th

May 20, 2021
Unprompted review
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Reply from Retro Sweet Club

Hi Pete

Thanks for your review however, it doesn't really paint a fair or accurate picture.

You've made no contact with us directly and so we weren't aware of any issues with your order until receiving this review.

Your order was despatched on 12th May and the Royal Mail tracking (https://www.royalmail.com/track-your-item#/tracking-results/40059191400089B139823) shows that delivery was attempted on 14th May but the delivery was "refused" and is being returned back to us.

Your order has not yet been received back to us hence I say, we weren't aware of any issues. To leave a 1 star review because someone at your address refused delivery, seems extremely unfair.

Sweet Regards
RetroSweetClub.com

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Rated 2 out of 5 stars

Disappointed compared to others bulked…

Disappointed compared to others bulked out with large chews and sweet packs, predominantly jelly sweets not what I would call retro, no shrimps or bananas or black jacks

May 17, 2021
Unprompted review
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Reply from Retro Sweet Club

Hi David

Thank you for your review - we do try to always reiterate that each bag varies and other bags do certainly contain shrimps, bananas and black jacks.

Sweet Regards
RetroSweetClub.com

Rated 5 out of 5 stars

the sweets are awesome Maureen …

Hi there the sweets are awesome but this last lot were all stuck together and the bag looked like a flatten pillow but other than that the sweets were great

May 17, 2021
Unprompted review
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Reply from Retro Sweet Club

Hi Maureen

Thank you for your review - sorry to hear that about your recent delivery but glad you are enjoying them!

Sweet Regards
RetroSweetClub.com

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Rated 5 out of 5 stars

Very good value for money

Very good value for money. A real blast from the past excellent.

May 13, 2021
Unprompted review
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Reply from Retro Sweet Club

Hi Beryl

Thank you for your review and glad to hear they ticked the box!

Sweet Regards
RetroSweetClub.com

Rated 5 out of 5 stars

Good value

Good value deal as it was buy one get one free. Good selection of sweets although arrived very sticky so al the sweets just stick together. But was yummy

May 9, 2021
Unprompted review
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Reply from Retro Sweet Club

Hi Sarah

Thank you for your review - glad to hear they were yummy!

Sweet Regards
RetroSweetClub.com

Rated 4 out of 5 stars

I would have liked a few more softer…

I would have liked a few more softer jellies otherwise quiet happy

May 5, 2021
Unprompted review
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Reply from Retro Sweet Club

Hi Shelia

Thank you for your review - we'll certainly pass on your feedback and hope you enjoy!

Sweet Regards
RetroSweetClub.com

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Rated 5 out of 5 stars

Great value

Great value, have not opened them yet but lovely selection of sweets.

May 1, 2021
Unprompted review
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Reply from Retro Sweet Club

Hi Smith

Thank you for your review - we hope you enjoy!

Sweet Regards
RetroSweetClub.com

Rated 1 out of 5 stars

Poor service

Delivery not arrived even though they say it was attempted
The tracking number you gave me doesn't work in order to organise a re deliverywhen I sent new message to say got no reply so I have spent money and got no product back from you
My wife was in all day and accepted other deliveries so I take offence at your comments to me.
The post office DID NOT leave a calling card
Needless to say I will not be ordering from you again

May 1, 2021
Unprompted review
Retro Sweet Club logo

Reply from Retro Sweet Club

Hi Paul

Your email chasing your order was replied to yesterday at 1:18pm with the Royal Mail tracking information (https://www.royalmail.com/track-your-item#/tracking-results/40059191400089481E19A) which states that delivery was attempted at 10:59am on Wednesday 21st April - I advised you to click the link where you could rearrange the delivery.

You emailed again at 6:15pm to chase your order - I replied out of working hours at 6:55pm to inform you that I had replied earlier in the day and copied the content of my original reply to you. You replied at 8:17pm to say the tracking link wasn't working.

I replied at 11:24am this morning to say the link does work (as anyone can check above) and advised you on how you could manually input the tracking number on the Royal Mail website which I did myself, at which point I noted that the parcel had been collected this morning at 10:40am.

To leave a 1 star review because you weren't home or didn't answer the door when the postman attempted to deliver your parcel seems grossly unfair and to say you got "no reply" is categorically untrue when you were replied to speedily including out of hours and on a Bank Holiday Weekend.

Sweet Regards
RetroSweetClub.com

Rated 5 out of 5 stars

Well worth the money

Well worth the money. Quick delivery too.

April 24, 2021
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Reply from Retro Sweet Club

Hi Tracy

Thank you for your review - that's great to hear!

Sweet Regards
RetroSweetClub.com

Rated 5 out of 5 stars

Looks a fantastic mixture of sweets…

Looks a fantastic mixture of sweets fantastic punctuality on delivery we look forward to eating them.

April 21, 2021
Unprompted review
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Reply from Retro Sweet Club

Hi Carol

Thank you for your review - that is what we love to hear!

Sweet Regards
RetroSweetClub.com

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Rated 5 out of 5 stars

I received my sweets and I was very…

I received my sweets and I was very happy with them munching while watching films on tv, Very tasty and reasonably priced for such a big bag

April 20, 2021
Unprompted review
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Reply from Retro Sweet Club

Hi Thomas

Thank you for your kind review and we're glad to hear that you are enjoying them!

Sweet Regards
RetroSweetClub.com

Rated 5 out of 5 stars

Great retro mix

I have had a 2 big bags I love them all except the “sour spiders “. Can’t bear to eat these.
I am at present waiting for my next order of the retro sweets. :)

April 19, 2021
Unprompted review
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Reply from Retro Sweet Club

Hi Elaine

Thank you for your review and glad you are loving our Classic Retro Mix - your feedback on the spiders has been noted!

Sweet Regards
RetroSweetClub.com

Rated 5 out of 5 stars

Great product

Great product, very tasty, quick delivery.

April 18, 2021
Unprompted review
Retro Sweet Club logo

Reply from Retro Sweet Club

Hi Paul

Thank you for your review - we're glad you're enjoying!

Sweet Regards
RetroSweetClub.com

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