Returnista  Reviews 

They lost my parcel and offered only a fraction of the order value as compensation. The refund came late and only after several reminders, and my questions were never answered. I wouldn’t recommend them.

I'm still waiting for support to return my package. I didn't receive a label, only a QR code that I couldn't use for returning.

I requested a return through Mud Jeans, which uses Returnista for their return service. I paid for the return shipping label via Returnista, but instead of receiving the label, I got the following error message:

“We have encountered an unexpected issue while generating your shipping label. This may be due to a temporary carrier service interruption or another technical issue. Please contact our support team for further assistance.”

I contacted Returnista support immediately, but after 3 business days I still have not received any response. This is extremely frustrating because I only have 2 days left to send the package back before I lose my right to a refund.

I already paid for the return label, but due to Returnista’s technical issues and lack of customer support, I may now lose my refund entirely. Very disappointing experience.

Very bad service. Wrong return-label sent and not help received. There is no one to contact and I get no response at all. Worst service ever and I have not been able to return my package after two weeks of trying to get in touch. Does not recommend at all.

Very easy,un complicated to follow

Quick and easy proccess

Five stars service

This is the first time I used returnista, it was easy to use, but wait for a confirmation from the sender.

The attitude for helping to solve my problem was very fast , good and efficient : bravo

Complicated

What/who is Returnista? Twice now a small amount has been taken off my bank account: First time €7,61 02-02-2025; second time €7,38 23-04-2025. Why? I cannot remember giving my consent.

Everything was on point

Very happy to be efficiently managed through the whole return process.