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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the quick quotes and efficient installation processes. Many people appreciate the competitive and upfront pricing, along with the professional and tidy work of the staff. The overall user experience is described as smooth, hassle-free, and stress-free, with many expressing satisfaction with their new chargers and the product quality. However, some customers also noted issues with communication and service when things deviated from the standard process, experiencing delays in updates or difficulties in resolving unexpected problems. A few other people also felt that the service was poor, mentioning improper installation or frustrating customer experiences.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praised the quick and professional... See more

Staff

Users describe positive interactions with staff. Customers frequently praise the professionalism,... See more

Price

Clients share positive opinions on price, consistently finding it competitive and reasonable. Many reviewers... See more

Product

Reviewers mention positive feedback about the product. Many customers are very happy with their new EV... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very seamless installation process and upfront fixed pricing. They gave us three options based on our budget to decide. Once we paid, install were professionally done within 2 weeks. Thanks guys.

Company replied

Rated 5 out of 5 stars

Excellent service, quick quote, and once accepted, only a few days for fitting. Very easy transaction from revcharge. Price was competitive compared to comments from others on the Geely Face... See more

Company replied

Rated 5 out of 5 stars

Never heard of Revcharge before they installed the EV charger at my home. I was impressed with their responsiveness to my queries. They kept me informed along the way and the electrician not only did... See more

Company replied

Rated 5 out of 5 stars

Revcharge was excellent to deal with! At first I wasn’t sure who to go with or what charger to install, but I ended up choosing Revcharge and I’m so glad I did. They organised the installation wi... See more

Company replied


Company details

  1. Electric Vehicle Charging Station

Written by the company

revcharge is an end-to-end EV charging service provider. We take the stress and guesswork out of not only finding an EV charger that meets your needs, but that too of organising a trained technician to install and activate your system. Every EV charger on offer has been carefully evaluated for its performance and features by our specialised team. Get a fixed quote today by going to: https://www.revcharge.com.au/request-a-quote


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

295 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great communication and whole…

Great communication and whole installation process went really well. Danielle did an amazing job.

February 3, 2025
Unprompted review
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Reply from revcharge

Thank you for the review, Bilal! Glad that everything went well :)

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Rated 5 out of 5 stars

The whole process was so easy and…

The whole process was so easy and hassle free. I ordered during a sale so the pricing was well worth the stress free quote and install. Recommended.

December 19, 2024
Unprompted review
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Reply from revcharge

Thank you for the five-star review, Ritchie!

Rated 5 out of 5 stars

I recently had my Tesla Wall Connector…

I recently had my Tesla Wall Connector installed by Revcharge, and I couldn't be happier with the experience! The team was professional, efficient, and clearly knowledgeable about the process. They took the time to ensure everything was set up perfectly and even explained how to use it. The installation was smooth, timely, and hassle-free. I highly recommend Revcharge for anyone looking for a top-notch EV charger installation!

January 21, 2025
Unprompted review
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Reply from revcharge

Thank you for your five-star review, Wai Yip! :)

Rated 5 out of 5 stars

Could not be happier with my installation

I ordered my Hypervolt EV charger from Revcharge just before the Christmas closedown. I received great communication from them, explaining that they would send my charger out early in the New Year.
I was a little concerned about paying out money before my charger was installed but ultimately that wasn’t an issue. My charger was delivered early in the new year 2025 with all of the items required for the installation and within a couple of days, the installer contacted me to organise a time for installation. The whole process took about a week outside of holiday shutdowns.
Could not be happier with the purchase process. The charger was well priced, the communication was awesome, the installer did a fantastic job installing it the way that I wanted it and even followed up later to check that everything was working well.
I could not recommend Revcharge more highly for their fair pricing, exemplary communication and quality of installation. A+++

January 13, 2025
Unprompted review
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Reply from revcharge

Thank you for the positive review, Greg! Happy charging :)

Rated 4 out of 5 stars

Good Service from Rev charge

Communication from Revcharge was timely and the package was delivered on time. The entire process was smooth until then.
However, I had to face a delay in installation as the end-of-year closure arrived and their installer was over booked causing a delay in installation. That cost them a star (4/5).

January 10, 2025
Unprompted review
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Reply from revcharge

Thank you for the review, Bipin! Happy charging :)

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Rated 5 out of 5 stars

Quick and reliable service

Quick and reliable service. Just had used the charger a couple of times though.. good job!!

January 13, 2025
Unprompted review
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Reply from revcharge

Thank you for the review, Saumil! Happy charging :)

Rated 3 out of 5 stars

Good communication.

Good communication.
Competitive price.
Initially sent the wrong RCBO which would have meant I would have 11KW system instead of 22KW. Was rectified quickly after I pointed this out, if I didn’t have a background in electricity, it’s possible I could have ended up with the wrong system and not known.
Tesla charger wasn’t working properly but I fixed it myself after using the Tesla One (Installer) App and re-initialised the Charger.
I would however use Revcharge again.

January 16, 2025
Unprompted review
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Reply from revcharge

Thank you for the review and apologies for any inconvenience, Matthew. Thank you so your patience!

Rated 5 out of 5 stars

Revcharge was great to work with!

Revcharge was great to work with, the installation process was extremely easy and straightforward!

I would definitely recommend for anyone looking to install a charger!

January 17, 2025
Unprompted review
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Reply from revcharge

Thank you so much for your review, Louis! Happy charging :)

Rated 5 out of 5 stars

A Knowledgeable and Excellent Company

It’s a very professional company which is prompt with their services. And they’re very patient and helpful with all my enquiries.

December 12, 2024
Unprompted review
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Reply from revcharge

Thank you so much for your review, Richard! :)

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Rated 5 out of 5 stars

Good price and great product

Good price and great product. Only took few days to arrange installer and installation fees was the cheapest I find. Let alone the installer service was great. Highly recommended

January 8, 2025
Unprompted review
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Reply from revcharge

Thank you for the wonderful review, Voon! Glad all went well :)

Rated 5 out of 5 stars

Top notch service from go til whoa

Top notch service from go til whoa. Installed a Tesla charger. Better pricing than other companies that I found and the service was excellent. There were no extra charges despite the complicated install. Fast friendly service. 100% recommend!

January 8, 2025
Unprompted review
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Reply from revcharge

Thank you so much for the review, Dougal! Happy charging :)

Rated 5 out of 5 stars

Excellent Service and assistance

Open communication and excellent service from initial contact through to installation. Point of difference after having contact with 4 other providers was, from my experience, the assistance with regard to finance options. The whole process was made simple and Dmitri was friendly and not at all pushy. When it came to installation, Johnny was punctual, friendly and professional, with a great work ethic.

January 9, 2025
Unprompted review
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Reply from revcharge

Thank you for the thorough review, Michael! Glad everything went smoothly :)

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Rated 5 out of 5 stars

Fixed price honoured despite significant complications

We bought a Tesla wall charger and got awesome service from start to finish. We had complicated needs and revcharge spent a lot of time helping us make the right decision. Installation was then complex and required a return visit. RevCharge took the hit for the extra costs which were significant, so as to honour their original fixed price .
The installation guys themselves were also very professional.

Could not recommend revcharge highly enough and just about the best service experience of this type I’ve everexperienced.

January 4, 2025
Unprompted review
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Reply from revcharge

Thank you for your thorough review, R! We are glad that everything went well :)

Rated 5 out of 5 stars

Did an excellent job

They kept me informed, were prompt and friendly and took extra care with installing the cables for the EV charger in a way that made them blend in and not stand out. Thanks Kyle

November 20, 2024
Unprompted review
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Reply from revcharge

Thanks Virginia, we appreciate it :)

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Rated 5 out of 5 stars

Great communication from the team with…

Great communication from the team with prompt service. Johnny was extremely professional and completed the job efficiently. Highly recommend!

December 22, 2024
Unprompted review
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Reply from revcharge

Thanks for the great feedback Alwin, we're glad to hear it :)

Rated 4 out of 5 stars

RevCharge EV Tesla Wall Connector Install

Install was super quick and works well. Only issue was the mess left afterwards which we cleaned up ourselves but overall was a good experience.

December 18, 2024
Unprompted review
revcharge logo

Reply from revcharge

Thanks for your feedback, Kieren! Apologies for the mess left behind – we’ll take this on board and work to ensure a tidier experience for future installations. Thanks again for your comments, and we're happy you had a good overall experience!

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