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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the quick quotes and efficient installation processes. Many people found the pricing to be competitive and reasonable, especially when compared to other options. The staff and customer service are frequently commended for their professionalism, helpfulness, and clear communication, making the overall experience smooth and stress-free. However, some people were dissatisfied with the service, reporting issues with installation not being done properly or orders getting lost in the system. A few customers also mentioned difficulties in getting updates or speaking with management when unexpected problems arose, leading to frustration and delays.

What people talk about most

Service

Consumers generally express high satisfaction with the service provided, often highlighting the... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

Price

Clients share positive opinions on price. Many customers found the pricing to be reasonable and competitive,... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the excellent and easy... See more

Product

Customers consistently note positive experiences with the product. Many reviewers express happiness with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, quick quote, and once accepted, only a few days for fitting. Very easy transaction from revcharge. Price was competitive compared to comments from others on the Geely Face... See more

Company replied

Rated 5 out of 5 stars

Never heard of Revcharge before they installed the EV charger at my home. I was impressed with their responsiveness to my queries. They kept me informed along the way and the electrician not only did... See more

Company replied

Rated 5 out of 5 stars

Revcharge was excellent to deal with! At first I wasn’t sure who to go with or what charger to install, but I ended up choosing Revcharge and I’m so glad I did. They organised the installation wi... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ 5/5 – Very happy with the installation I had a few delays getting responses to some technical questions around automation with Amber, and communication was a little slow at times.... See more

Company replied


Company details

  1. Electric Vehicle Charging Station

Written by the company

revcharge is an end-to-end EV charging service provider. We take the stress and guesswork out of not only finding an EV charger that meets your needs, but that too of organising a trained technician to install and activate your system. Every EV charger on offer has been carefully evaluated for its performance and features by our specialised team. Get a fixed quote today by going to: https://www.revcharge.com.au/request-a-quote


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

294 reviews

5-star
4-star
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1-star

Replied to 75% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very prompt follow up and install

Very prompt follow up and install
Of Wallbox was fantastic. Installer was delayed on the day, however he did the job and all working as it should.

December 14, 2024
Unprompted review
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Reply from revcharge

Thank you for feedback and we truly appreciate your patience, Harry!

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Rated 5 out of 5 stars

Revcharge - Outstanding service

Revcharge and the team provided and fantastic service. Very quick & efficient - would highly recommend.

December 13, 2024
Unprompted review
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Reply from revcharge

Thank you for leaving a positive review, Stephen! Happy charging :)

Rated 5 out of 5 stars

Revcharge provide a streamlined and efficient EV charger installation process

Revcharge provide a quick and efficient quotation process. The quotation is a fixed price so there are no additional costs. The installers arrived at the appointed time and installed the EV charger where we wanted it located. Overall the whole process was brilliant. We would highly recommend Revcharge to anyone that needs an EV charger installed.

December 12, 2024
Unprompted review
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Reply from revcharge

Thank you for the wonderful review, Tony. Glad to know that everyhthing went well!

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Rated 4 out of 5 stars

Do not overlook

Good service, got what was said on the tin at a competitive price. Was in the market for a fast charger wasn't fully sure until I came across this company which instantly made me change my mind. Was a little slow at replying and had to chase up which would of made 5 star. Fantastic crisp installation very happy.

December 12, 2024
Unprompted review
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Reply from revcharge

Thank you for your valuable feedback and patience, Nathan! Happy charging!

Rated 5 out of 5 stars

I was initially sceptical but received great service.

I was very sceptical about paying the full amount up front. I contacted the OHME distributor who advised that they are legitimate. After paying I experienced great communication, fast postage and installation. James the installer very polite, efficient man who took time to explain the system and help load up the App on our phones. Thank you to everyone at Revcharge

December 8, 2024
Unprompted review
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Reply from revcharge

Thank you for trusting revcharge and for the thorough review, Peter! Glad that everything went smoothly!

Rated 5 out of 5 stars

Great Company to install EV charger

Great sound of knowledge from the sales team, It made my choice easy when choosing the charger. the whole process is easy

The installer is top notch, very neat and clean and importantly its on time

I wont hesitated to use them again

December 6, 2024
Unprompted review
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Reply from revcharge

Thank you for the positive review, Brian! Glad that everything went well :)

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Rated 5 out of 5 stars

Installation with Outstanding Service

I recently had Revcharge install a Tesla Wall Charger at my property, and the experience was outstanding. From start to finish, their professionalism and efficiency were top-notch.

A special shout-out to Jonny, who handled the installation. He was knowledgeable, and ensured everything was set up perfectly. He also took the time to walk me through the setup and answer all my questions, which I greatly appreciated.

If you're looking for reliable and hassle-free EV charger installation services, I highly recommend Revcharge. Thank you for making the process so seamless!

December 2, 2024
Unprompted review
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Reply from revcharge

Thank you for the thorough review, Conrad! Happy charging :)

Rated 5 out of 5 stars

Really easy to deal with at a great price.

Revcharge made the quoting process really easy, answered all my questions, gave a really great price. Then when ordering offered great 0% interest free options and then the install went very smoothly with 2 very friendly guys. Units works great.

Only hiccup was the postie guy which isn't Revcharge's fault. So 5 stars.

November 29, 2024
Unprompted review
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Reply from revcharge

Thank you so much for the five-star rating, Rod! Glad that everything went smoothly :)

Rated 5 out of 5 stars

I reached out to three EV charger…

I reached out to three EV charger installation providers, and Revcharge offered the most competitive price for both the device and installation. Beyond their affordability, their service was exceptional from start to finish. My charger was delivered as scheduled, and the installation team was prompt, professional, and completed the job flawlessly.

November 15, 2024
Unprompted review
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Reply from revcharge

Thank you for the thorough review, James! Happy charging :)

Rated 5 out of 5 stars

I was in the market for an EV charger

I was in the market for an EV charger. Revcharge had a great range at great prices and offered installation as well. The installation was arranged promptly and a professional job was done.

October 10, 2024
Unprompted review
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Reply from revcharge

Thank you for your review, Jerome! Pleased to know that we met your expectations!

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Rated 5 out of 5 stars

Easy to use

Easy to use, competitive pricing, no fussing waiting for tradies who never get back to you

November 26, 2024
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Reply from revcharge

Thank you for your five-star review, Gregory! We are glad everything went well :)

Rated 5 out of 5 stars

Smooth and easy for an EV newbie

I did some research on what charger I wanted, but I noticed revcharge provides helpful information. I asked a question and it got responded quickly, and their overall process is smooth and easy from quotation to booking. I had few other quotes and reason I chose them is the ease of booking, interface and competitive pricing.

November 25, 2024
Unprompted review
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Reply from revcharge

Thank you so much for your positive feedback and rating, Idzani! Happy charging :)

Rated 5 out of 5 stars

Great service and advice

Great service and the best of all advice. Very professional attitude. I was constantly kept up to date with the delivery progress as well as installation details. Installer was very professional in his arrival time and explanation of the process.

November 21, 2024
Unprompted review
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Reply from revcharge

Thank you for a five-star rating, Slava! We are grateful for your feedback :)

Rated 5 out of 5 stars

Professional service and installation

Professional service and installation. I highly recommend Recharge.

November 24, 2024
Unprompted review
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Reply from revcharge

Thank you for your excellent rating, Ian! We are delighted that you had a great experience with us.

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Rated 5 out of 5 stars

Listened to my concerns and needs

Listened to my concerns and needs. Helped come up with a solution that offered great pricing and the end result that I wanted. Sparkie was punctual and fast.

November 22, 2024
Unprompted review
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Reply from revcharge

Thank you for leaving us a review, Scott! Glad everything went well :)

Rated 5 out of 5 stars

Peace of Mind!

Clear and accurate communication, timely attendance and a clean and fantastic job!

November 20, 2024
Unprompted review
revcharge logo

Reply from revcharge

Thank you so much for five-star review, Nolan! Happy charging :)

Rated 5 out of 5 stars

Happy customer with revcharge!

After having an awful experience with a different company (EV Charging Australia) who never even delivered my Tesla wall charger after two months, it was a pleasant surprise to finally deal with a professional, efficient company. Quoting for the job is efficient via an online portal with photos etc. the price is fixed. They deliver the charger to your home. Mine got delivered within a week, and I’m on the other side of the country. Communication was great with constant emails telling me what was going on. The installer contacted me and arranged a time. He was able to accommodate my schedule and even came in a Sunday to install for no extra charge. The time and date was arranged. The installer arrived on time and with the right equipment and tools. He set the expectation of the time required to complete the job. He was able to put the charger where I wanted it and explained the minimum distances etc. He notified us in advance for when he needed to turn off the power so that we weren’t surprised and caught out. He finished within the timeframe he ser at the start of the job. Commissioning was simple with the Tesla app. He was clean and tidied up the mess. Can’t ask for much else really. Happy with the install and happily using the wall charger without any issues. Would happily recommend.

November 17, 2024
Unprompted review
revcharge logo

Reply from revcharge

Thank you for the thorough review, Andrew! We are glad that everything went smoothly and well. Happy charging :)

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