The order never arrived and no communication as promised Abbott delivery or tracking I called and emailed with no response I’m currently working with my credit card company to get my money back
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Ordered a blue set of King size linen bedding, was so thrilled with it I ordered a white set after I had tested, washed and tumble dried it. Only tiny problem was the king size fitted sheet was a l... See more
Company replied
The quality of both the 100% linen and the 100% cotton is excellent. They wash well and look very different when on the bed. The cotton set looks crisp and elegant whereas the linen looks sumptuous an... See more
I placed an order with plenty of time for delivery in advance of when it was needed but it did not show up. There is no phone number to contact customer care so communication is disjointed and instea... See more
Company replied
Company details
Information provided by various external sources
Online retailer or natural pure linen and luxury cotton bedding
Contact info
127 Maplewell Road, LE12 8QY, Loughborough, United Kingdom
- 01509 890431
- care@reverstone.com
- reverstone.com
3.0
Average
35 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I bought some washed cotton bedding …
I bought some washed cotton bedding from this company and it is very good quaility. very happy with the product. Good customer service and fast delivery.
November 17, 2017
Unprompted review
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Excellent quality and quick delivery at …
Excellent quality and quick delivery at very reasonable prices. Will be back for more!
November 10, 2017
Unprompted review
Excellent and fast service
Excellent and fast service. The duvets are beautiful. I recommend both the company and the duvets and will order again. Many thanks Emma.
October 24, 2017
Unprompted review
Excellent customer service
Excellent customer service, prompt delivery, notification of any delays and above all, fantastic products
October 22, 2017
Unprompted review
Recommend
Excellent products. Very comfortable and pleasing. Prompt service and helpful staff. Would recommend
October 12, 2017
Unprompted review
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Enjoying the linen duvet cover and …
Enjoying the linen duvet cover and pillowcases. Comfortable to sleep and lovely to have no artificial materials.
October 6, 2017
Unprompted review
Loved my pure linen bedding
Loved my pure linen bedding. Great quality. Prompt arrival.
October 6, 2017
Unprompted review
Good quality linen bedding..I would …
Good quality linen bedding..I would definitely recommend and buy again
Many thanks
October 5, 2017
Unprompted review
Reply from Rever Stone
Hello Lena
Thank you for your review. That's great to hear.
Kind regards
Emma
Customer Care | Rever Stone
Ordered a blue set of King size linen …
Ordered a blue set of King size linen bedding, was so thrilled with it I ordered a white set after I had tested, washed and tumble dried it.
Only tiny problem was the king size fitted sheet was a little too big so ordered a set of suspenders. Problem solved, lined washed several times now and still thrilled with my purchase.
Highly recommended and have to say what an excellent service from Rever stone.
October 5, 2017
Unprompted review
Reply from Rever Stone
Hello Julie
Thank you for your review. We did have a sizing issue with some of our king size linen sheets which we've now corrected. If the size of the fitted sheet is a problem, please let me know. We'd be more than happy to replace it for you.
Kind regards
Emma
Customer Care | Rever Stone
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Delivery on time and well-packed
Delivery on time and well-packed. Material seems very solid/good quality.
Fitted undersheet somewhat oversized.
October 5, 2017
Unprompted review
Reply from Rever Stone
Hello Giles
Thank you for your review. I'm sorry to hear about the sizing of your sheet. We did have an issue with the size of some of our Linen King Size sheets which we've now corrected. We'll send you a replacement.
Kind regards
Emma
Customer Care | Rever Stone
All the products are beautiful and …
All the products are beautiful and comfortable and had never been disappointed. I won't go anywhere for our yearly bedding shop xx
October 5, 2017
Unprompted review
Reply from Rever Stone
Hello Nisha
Thank you for your review. Great to have you on board!
Kind regards
Emma
Customer Care | Rever Stone
Strong colours, resilient cloth
These are strong which I appreciate, good colours that endure well gentle washing and drying
October 5, 2017
Unprompted review
Reply from Rever Stone
Hello Abigail
Thank you for your review. Glad your happy with your linen.
Kind regards
Emma
Customer Care | Rever Stone
Great product at a reasonable price
Great product at a reasonable price. I look forward to an increase in their range as the company grows!
October 5, 2017
Unprompted review
Reply from Rever Stone
Hello Veronica
Thank you for your review. We're working on some new collections for next season. Hope you like them!
Kind regards
Emma
Customer Care | Rever Stone
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