Revibe Reviews 

5,973
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 1,552 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent condition of the devices, often describing them as looking and working like new, with many satisfied with the high quality and performance of their purchases. People also highlight the fast and efficient delivery service, with many orders arriving on time or even earlier than expected. Reviewers consistently commend the helpful and professional customer service, noting smooth processes and clear communication. However, some customers also noted issues with product functionality, receiving devices that were faulty, broken, or did not meet the advertised condition. A few other people also felt that delivery could be problematic, experiencing significant delays, unexpected customs issues, or a lack of communication regarding shipping. Some reviewers were not happy with customer service, citing slow responses, a lack of updates, or unhelpful communication regarding their orders or warranty claims.

What people talk about most

Product

Users describe ambiguous interactions with product quality, with many reviewers expressing satisfaction,... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with devices... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising fast delivery times, some... See more

Service

Customers consistently note ambiguous experiences with service, with some reviewers praising the great... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many expressing significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Nice device. And good budget friendly price too but only the negative thing I notice that charger cable was not original that cable damaged after one month that is the only one negative I noticed othe... See more

Company replied

Rated 4 out of 5 stars

This was my first time buying something from revibe and I've realized not all the reviews are going to be positive I'm happy with my purchase and the delivery was on time the iphone came out... See more

Company replied

Rated 4 out of 5 stars

I was not aware of the import clearance permit was required, and was not told that by Revibe, so my buying process prolonged and I only received my device after 3+ weeks. Otherwise, I love the product... See more

Company replied

Rated 4 out of 5 stars

ITS GOOD WEBSITE WAS USED; DID NOT SEE USED DEVICES. LOOKS LIKE NEW.'CUSTOMER SERVICES VERY SATISFYING

Company replied


Company details

  1. Online Marketplace

Written by the company

Because your device doesn't have to be new to be like new. Revibe.me is the leading renewed devices platform in the Middle East.


Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.1

All reviews

(5,973)

1,573 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The quality is great and the price is…

The quality is great and the price is reasonable
But the problem that I got is the s pen is not in good condition

July 9, 2026
Unprompted review
Revibe logo

Reply from Revibe

Thank you for taking the time to leave this Revibe review.
And we apologize for the pen, Sorry for the inconvenience.

Rated 5 out of 5 stars

Exceptional

Exceptional

July 11, 2026
Unprompted review
Revibe logo

Reply from Revibe

So glad you enjoyed shopping with us! Positive Revibe reviews like yours keep us motivated.

Rated 5 out of 5 stars

Everything was fast

Everything was fast . I recommend it to everyone

July 11, 2026
Unprompted review
Revibe logo

Reply from Revibe

What an amazing Revibe review — thank you! We put a lot of care into every order, and it's so rewarding to know it shows.

Rated 5 out of 5 stars

Excellent

Revibe my dear? You owe me nothing! Ordered my Excellent Xr on the 7th and got it on the 10th. Very clean and 100% Battery health🔥will definitely buy again, thank you Revibe

July 7, 2026
Unprompted review
Revibe logo

Reply from Revibe

This really brightened our day! At Revibe, our goal is to make every experience seamless, and your review tells us we're on the right track.

Rated 5 out of 5 stars

Highly Recommended!

Highly Recommended!
I purchased a laptop from Revibe, and I'm very satisfied with my experience. The laptop arrived in excellent condition—very clean, well-packaged, and it looks almost like new. The quality exceeded my expectations, and everything is working perfectly.
Thank you, Revibe, for providing such a great product and excellent service. I highly recommend Revibe to anyone looking for a reliable refurbished laptop.

July 11, 2026
Unprompted review
Revibe logo

Reply from Revibe

We're so happy you loved it! Keep an eye on Revibe — we've got exciting new arrivals coming that we think you'll enjoy just as much.

Rated 5 out of 5 stars

…Reliable Revibe

Everything was good the customer service, the delivery was also very good and delivered on the date i requested. The item was in a very good condition it looks like new

June 25, 2026
Unprompted review
Revibe logo

Reply from Revibe

Your support means everything to us! We hope this is just the first of many great Revibe experiences for you.

Rated 5 out of 5 stars

Best experience ever

Best experience ever, the phone is working very good , looking forward to buying more

December 26, 2025
Unprompted review
Revibe logo

Reply from Revibe

Our team is buzzing after reading your Revibe review — thank you! We'll keep working hard to deliver this level of experience every time.

Rated 5 out of 5 stars

Device was just like new

Device was just like new, I'm using it and totally satisfied.

June 26, 2026
Unprompted review
Revibe logo

Reply from Revibe

We appreciate you sharing this Revibe review. Glad you had a great experience!

Rated 1 out of 5 stars

Scammed by Revibe…

I ordered iphone 15pro max from Revibe in excellent condition, but I received the complete opposite. The phone wasn't properly wrapped, the screen was already cracked, the battery drained within seconds, and it didn't even have a SIM card slot.
I reported everything and submitted a claim on the same day I received it, with proof that the screen was already damaged. Now Revibe is blaming me for the cracked screen instead of taking responsibility, and refunding me.
I'm extremely disappointed and heartbroken. I paid for an excellent-condition iphone but received a damaged, unusable device. I feel completely scammed and cannot recommend Revibe based on my experience

July 1, 2026
Unprompted review
Revibe logo

Reply from Revibe

Hello Meetsemalala,

We're sorry to hear that you're dissatisfied with your experience.

However, we'd like to clarify a few important points. We do not ship devices with cracked screens, and our records, including the inspection documentation prior to dispatch, confirm that the device left our facility with an intact, fully functional screen.

If the device had indeed arrived with a cracked screen, as you claim, it should have been reported within 24 hours of delivery in accordance with the policy agreed to at the time of purchase. Unfortunately, this did not occur.

When the device was returned to us, it had a broken screen that was not present when it was shipped. Based on the evidence available, your claim could not be approved under our warranty and return policy.

We kindly ask that you refrain from making baseless accusations. Our decision is based on the documented condition of the device before shipment and upon its return.

Best regards,
Revibe | Customer Experience Team

Rated 5 out of 5 stars

Happy customer!

Really happy with how swiftly my claim was dealt with. Happy to have a perfectly working device again. Initial claim request was really confusing and tedious, but it eventually worked out, and Rana was really helpful the second time around.

June 12, 2026
Unprompted review
Revibe logo

Reply from Revibe

Thank you for the positive Revibe review. It means a lot to our team.

Rated 5 out of 5 stars

Thank you for my macbook

Thank you for my macbook! It exceeded my expectations and it is in an amazing condition and so affordable! Thank you Revibe team. Will definitely recommend to anyone!

July 10, 2026
Unprompted review
Revibe logo

Reply from Revibe

Thank you so much for the kind words! We're thrilled you had a great Revibe experience — it means the world to our team.

Rated 5 out of 5 stars

Amazing Experience

Delivery was extremely quick, much faster than estimated and the quality actually surpassed my expectations. I will definitely be purchasing again.

July 4, 2026
Unprompted review
Revibe logo

Reply from Revibe

Your support means everything to us! We hope this is just the first of many great Revibe experiences for you.

Rated 1 out of 5 stars

I bought Iphone and it was overheating…

I bought Iphone and it was overheating then I returned it, they said it will take 13 days to get refund , now it takes more than 30 days and I am still getting apologies emails only ,, however I also bought another Iphone and it works perfectly.. until today I am still waiting for my refund on the case file (urGY29)

June 8, 2026
Unprompted review
Revibe logo

Reply from Revibe

Hello Ali,

Thank you for bringing this matter to our attention.

We sincerely apologize for any inconvenience you may have experienced. Please be assured that we take your concerns seriously, and our team is currently investigating your case to better understand what happened.

We appreciate your patience while we complete our review. As soon as we have an update or require any additional information, we will contact you promptly.

Thank you for your understanding.

Best regards,
Revibe | Customer Experience Team

Rated 5 out of 5 stars

Quality expected was there and…

Quality expected was there and packaging was amazing. Im expecting to work from the laptop for more years to come. Hope it works very well in the furute also.

July 4, 2026
Unprompted review
Revibe logo

Reply from Revibe

Thank you so much for the kind words! We're thrilled you had a great Revibe experience — it means the world to our team.

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