Nice device. And good budget friendly price too but only the negative thing I notice that charger cable was not original that cable damaged after one month that is the only one negative I noticed othe... See more
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Review summary
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This was my first time buying something from revibe and I've realized not all the reviews are going to be positive I'm happy with my purchase and the delivery was on time the iphone came out... See more
Company replied
I was not aware of the import clearance permit was required, and was not told that by Revibe, so my buying process prolonged and I only received my device after 3+ weeks. Otherwise, I love the product... See more
Company replied
The purchase experience is simple and easy. Plus the deals are unbeatable truly. Not only are the listed prices already at a low price but REVIBE also offers R500 OFF coupons and R800 cashback to spen... See more
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Company details
Written by the company
Because your device doesn't have to be new to be like new. Revibe.me is the leading renewed devices platform in the Middle East.
Contact info
In5 Tech, King Salman Bin Abdulaziz Al Saud Street, 73000, Dubai, U.A.E.
- contact@revibe.me
- revibe.me
4.1
Great
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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Disappointed
I purchased an iphone 13 mini excellent condition 04/06/26, unfortunately I saw people's reviews on TikTok after the I had placed my order. But I stayed calm and hoped for the best, well my phone was finally delivered on the 17/06/26. The phone was good, working well no scratches but after 3 weeks 06/07/26 it showed a message "battery unrecognized, something unknown part " then it stopped charging. It doesn’t go beyond 1% when I charge it and unfortunately I cannot return the device because I've passed the 10 day policy. I will try to check I they can fix it for me but for now I'm disappointed and I would honestly not recommend someone to purchase a device from revibe. Maybe revibe should also consider extending their return policy to at least 20 day
July 6, 2026
Unprompted review
Reply from Revibe
Hello Thobekile,
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience you may have experienced. Please be assured that we take your concerns seriously, and our team is currently investigating your case to better understand what happened.
We appreciate your patience while we complete our review. As soon as we have an update or require any additional information, we will contact you promptly.
Thank you for your understanding.
Best regards,
Revibe | Customer Experience Team
The cash back offers are really great
The cash back offers are really great
March 7, 2026
Unprompted review
Reply from Revibe
We appreciate you sharing this Revibe review. Glad you had a great experience!
The quality of the product as described…
The quality of the product as described was correct and amazing...but the delivery time is very long need to do something about that,but overall the experience was great and I will be coming back soon
June 15, 2026
Unprompted review
Reply from Revibe
Thank you for the positive Revibe review. It means a lot to our team.
Reply from Revibe
We’re grateful for your Revibe review. Thanks for choosing Revibe!
Super very nice
April 17, 2026
Unprompted review
Reply from Revibe
Thank you for taking the time to leave this Revibe review.
Quality as per expectation
July 7, 2026
Unprompted review
Reply from Revibe
Your Revibe review made our day. Thank you for your support!
The device I received is in very…
The device I received is in very excellent condition and delivery is very fast and reliable
July 3, 2026
Unprompted review
Reply from Revibe
We appreciate your kind Revibe review. Glad we could help!
8 days without any update on laptop I…
8 days without any update on laptop I purchased. Their call centre are not answering my calls and emails. Don’t buy from them they will do you wrong. The way they are moving that laptop will arrive after a year
July 7, 2026
Unprompted review
Reply from Revibe
Hello Tshepo,
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience you may have experienced. Please be assured that we take your concerns seriously, and our team is currently investigating your case to better understand what happened.
We appreciate your patience while we complete our review. As soon as we have an update or require any additional information, we will contact you promptly.
Thank you for your understanding.
Best regards,
Revibe | Customer Experience Team
Very good experience
July 5, 2026
Unprompted review
Reply from Revibe
Your support means everything to us! We hope this is just the first of many great Revibe experiences for you.
The phone is working very well and the…
The phone is working very well and the battery still perfect . Its condition has never changed since I bought it .
February 3, 2026
Unprompted review
Reply from Revibe
Your Revibe review made our day. Thank you for your support!
I am so angry and dissatisfied
I am so angry and dissatisfied. My disappointment and disgust is beyond measure. I bought an iphone 15 pro max excellent condition and what i got was far from excellent poor actually. The phone was not original and it was an eSim changed to physical sim and its had network issues. I returned the phone and bought a brand new phone but however the phone was not brand new. When i opened the box the phone was full of fingerprints and stretches to make matters worse the phone was also converted from e-sim to physical sim card and the sim tray holder was drilled on the right hand side and the tray was also a different color. I switched on the phone and the display gave me a warning that the phone was not an original iphone part. Meaning that the whole products are fake and they are not originally made at apple.
Im so upset and disappointed if i could rate zero stars i would 100%.
July 6, 2026
Unprompted review
Reply from Revibe
Hello Mthabisi,
We sincerely apologize for the disappointment and frustration you've experienced with your orders. We understand how upsetting this situation has been, especially after giving us another opportunity.
Please be assured that we will do our best to make this right for you. We have received your return claim, and our team is currently handling it. We'll work to process your case as quickly as possible and keep you updated throughout the process.
Thank you for your patience, and we're sorry again for the hardships you've faced.
Best regards,
Revibe | Customer Experience Team
Appalling service
Appalling service. After having paid a sizeable amount, I still do not have my device and Revibe maintains there is no such customer. Have been constantly in contact with Revibe via chatbot (no assistance) emails (no responses) and waiting long minutes for someone to answer the call. Today someone tried to help and escalate but it remains to be seen what transpires. I do not want the money back - I want the device I ordered!
July 6, 2026
Unprompted review
Reply from Revibe
Hello Ferreira,
We sincerely apologize for the frustration and inconvenience you've experienced. We understand how concerning it is to be waiting for your order without a clear resolution.
Please be assured that we are currently looking into your case and investigating what happened. Our team is working to resolve the matter as quickly as possible, and we'll update you as soon as we have more information.
Thank you for your patience and understanding while we work on this.
Best regards,
Revibe | Customer Experience Team
The constant update about the status of delivery
The constant update about the status of delivery. The driver was friendly and patient.
July 3, 2026
Unprompted review
Reply from Revibe
We appreciate your kind Revibe review. Glad we could help!
Reply from Revibe
Thanks for sharing your Revibe review. We’re happy you had a great experience.
Excellent service
July 6, 2026
Unprompted review
Reply from Revibe
We love hearing this! Your Revibe review just made our day. Can't wait to welcome you back.
The ordering process is extremely easy…
The ordering process is extremely easy and efficient. The quality of the device is exceptional and communication regarding delivery was clear and on time.
May 1, 2026
Unprompted review
Reply from Revibe
Thank you so much for the kind words! We're thrilled you had a great Revibe experience — it means the world to our team.
I bought the Samsung S23 Ultra five…
I bought the Samsung S23 Ultra five months ago, and I'm still very happy with it. It works perfectly without any issues. The performance is fast and smooth, the camera takes amazing photos, and the battery life is still excellent. The display is bright and beautiful, making it great for watching videos and gaming. Overall, it's an excellent phone and definitely worth the purchase. I highly recommend it!
November 29, 2025
Unprompted review
Reply from Revibe
What an amazing Revibe review — thank you! We put a lot of care into every order, and it's so rewarding to know it shows.
Happy client. The quality is great.
Regular updates after placing an order. One doesn't have to worry how far the order is and how long it will take. The quality is also great.
July 3, 2026
Unprompted review
Reply from Revibe
Thank you for your Revibe review. We truly appreciate your support!
Perfect device and delivery time
The device and delivery time is perfect
July 2, 2026
Unprompted review
Reply from Revibe
We appreciate you sharing this Revibe review. Glad you had a great experience!
This has to be the worst company
This has to be the worst online purchasing experience. If you see this review DO NOT BUY ANYTHING FROM REVIBE. I received an iPhone that doesn’t switch on, went to the iStore to check it it may be something they can resolve only to find out the phone can’t even switch on with actual iPhone chargers!! This was all done on the day I received the phone from DHL. I requested a return immediately on the same day! The phone has been in quality check for over 10 days and no resolution! I want my full refund. These people will scam you. Don’t waste your hard earned money on them please.
June 15, 2026
Unprompted review
Reply from Revibe
Hello Boipelo,
We sincerely apologize for the delay and for the frustration this situation has caused. We understand how disappointing it is to receive a device that does not meet your expectations.
Please be assured that we are aware of your claim, and our team is actively handling it. We kindly ask for your patience while we complete the necessary review and processing. We'll keep you updated as soon as there is any progress.
Thank you for your understanding, and we apologize again for the inconvenience.
Best regards,
Revibe | Customer Experience Team
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