Revibe Reviews 

The device is new and excellent, and the delivery was fast and timely.

The delivery is very delayed I don't know what's wrong

Delivery was fast, and I'm very happy with the quality of the phone, it look and works like a brand new phone.

Genuine , the product is very good and well checked from the quality control

Its Fake for Iphones . They boost their batteries and showing that 95%. They afe completely fake i wasted 2500 for iphone 15 pro max

Very very very poor customer service. I had ordered iphone 16 pro max and when I received it the phone had issue with the rear camera and the very next minute placed the return option. The phone got collected the next day and after that they are just doing quality check on the phone since 6 days as i really dont understand that phone was returned the very next day and they take this much time which is preety frustrating. I have been sending them emails every day but there is no update or response about it now. I am just asking for a full refund, but there is no response from the team at all. Guys please do not buy from revibe at all. My money has got stuck now and i made a great mistake buying from them.

Product Quality and customer care support is excellent

I love with 3 point here, the devices is very good, costumer service is very kind, and responsive, and last the price is affordable

Quality, good service , fast service

STAY AWAY FROM REVIBE! THEY ARE DISHONEST SCAMMERS! Rather purchase from a reputable and reliable second-hand phone dealer.

I bought an iPhone 14 from Revibe in April 2026. A few weeks later, the phone started freezing repeatedly and restarting by itself. The final straw came in June when the phone wouldn’t switch on, and I kept getting an error message on the phone. I had to request a refund claim, which is where they collect and investigate, less than 2 months after purchasing the phone. A Revibe rep confirmed in writing that it was fully approved, with payment due in 5–7 business days.

Three days later, a different rep reversed it, claimed the device was "functioning properly," and said I'd have to pay R1,895 in shipping costs just to get the same faulty device back to me. Mind you, the phone is shipped from Dubai and went all the way back to Dubai for this investigation.

I sent a formal letter of demand referencing their own written approval. They ignored my questions and repeated the same script twice more. Still no refund, no explanation of what changed, no accountability for their own staff's written confirmation. Two weeks later, no phone or refund.

There is a reason they don't have a Google page for customers to view and review their experience. I was not able to sign out of my iCloud account or apps, so once they had logged into my device, I discovered they had accessed my personal apps like Gmail, Insta and Facebook. So be very careful!!

If you're dealing with Revibe on a refund or warranty claim — get everything in writing, and don't assume an "approved" refund is actually safe. I'm now on the legal route to get my money back.

Later today: After responding to my review, Revibe flagged my complaint for containing defamatory content. TrustPilot determined it's not defamatory (thank you TrustPilot). My review is back online and I am standing on my statement. I'm warning everyone so no one has to experience the situation I am in.

#UPDATE. It seems giving a bad review is the only way revibe will talk to you. I will gladly submit a compensation claim, although I suspect it will be about as genuine as your warranty claim was. As for "unexpected challenges surrounding the return shipment", a quick online search will reveal that the flurry of comments on Trust pilot, FB, LinkedIn and Reddit would suggest that this is anything but "unexpected", and in fact quite common, as is your refusal to honour the warranty which caused this issue in the first place.....A search I wish I'd carried out before giving my money to this company.

All good until your phone develops a fault. Mine stopped charging, sent proof, returned under warranty. Magically they couldn't find anything wrong and told me I had to pay to get it returned. Basically, holding my phone hostage. Paid up and now, 4 weeks later I'm fighting with Thai Customs to get it imported. Have paid over half the value of the phone. Strange cos there was no customs involvement when it initially got delivered. No mention of the fact revibe Thailand is in fact in no way connected to Thailand and that returns would not just cost me, but be basically my responsibility. Absolute con.

The best company the world

Thanks for your service and quality

Great experience product is very good as well as the price. I'm satisfied truly.Just one request please include more things to buy.

Good quality and batter price 👌

the purchase was easy, delivery was fast, the device is amazing no scratch nothing

The device working well and in good condition perfectly.

Great phone...only snag is that i recieved an esim only device. Now thats great and all but i would suggest we be given the opportunity to choose which type of device we prefer... as it stands im struggling to get my esim activated despite visits to my local network provider.