Revibe Reviews 

Laptop delivered with all specification as advertised. 10 days return policy and 12 month warranty is great

Received iphone 14 pro max
Really good excellent quality everything ok thanks 👍

I got what I bought

I was not aware of the import clearance permit was required, and was not told that by Revibe, so my buying process prolonged and I only received my device after 3+ weeks. Otherwise, I love the product, 100% worth it!

I received excellent service. Revibe is reliable, and professional. They kept me informed, and made the entire process smooth and hassle-free. I appreciate their dedication to customer satisfaction and would gladly recommend their service to others. My Iphone 14 Pro Max is in an excellent condition, and I'm loving it.

Please continue the good service so that more buyers will trust you. Thank you very much.

The device exceeds my expectations. This company sells legit and authentic devices. More cashback to come.

Same as described

Good product

Thank you for your response.

Unfortunately, I cannot agree with Revibe’s conclusions.

Before the device was collected, I took clear photos and videos showing its condition from all angles. These images show that there was no physical damage to the back of the device, including no crack on the rear screen. The only issue with the device was the green tint on the OLED display, which was the reason I returned it under the warranty process.

What concerns me most is that Revibe initially advised me that I would receive a refund, only to reverse that decision after the device had already been inspected. The explanation has changed during the process, leaving me with very little confidence in how my case was handled.

Revibe now states that the device was received damaged but has not provided me with any evidence showing when or how that alleged damage occurred. I have requested proof because I have evidence of the device’s condition before it left my possession.

I also find it disappointing that my concerns regarding the original OLED display defect have largely been overlooked, with the focus shifting entirely to alleged physical damage that I dispute.

At this point, I feel that I have been left without a fair resolution after months of trying to resolve this matter. My intention in leaving this review is simply to share my genuine experience so that other customers understand the challenges I faced with this warranty claim.

I remain willing to resolve this matter if Revibe is prepared to review all of the available evidence fairly and transparently.

I ordered and paid extra for a brand-new, unopened device, but I received a used device without its original box. I emailed the company and received no response, and customer service was unhelpful and unfriendly. This was one of the worst shopping experiences I have had in Dubai. The product quality and customer service were both unacceptable, and I would never recommend anyone to buy from them. In my experience, the listing was misleading and the whole transaction felt dishonest.

I purchased an iPhone 13 from Revibe on 10/07/2026, and my experience has been very disappointing.

The phone's battery drains extremely fast. After taking just 5-6 photos, the battery suddenly drops by around 5%, which is not what I expected from a device advertised in good condition.

I also checked the battery using 3uTools, and it indicated that the battery had been replaced and showed 95% battery health. However, the actual battery performance does not match this reading.

What made the experience even worse was the customer support. There is no proper customer service available. The website only offers an AI chatbot, and whenever I requested to speak with a human agent, it repeatedly stated that agent support was unavailable.

I then called the customer service number several times. Each time, I waited for more than 30 minutes without anyone answering. I tried this on multiple occasions and received no assistance.

Based on my experience, I cannot recommend Revibe. The after-sales support is extremely poor, and the product quality did not meet my expectations. I hope the company improves both its customer service and its quality control

Revibe – Extremely disappointing experience with a refurbished iPhone purchase

I purchased an iPhone 12 mini from Revibe, advertised as a professionally refurbished device. I received the phone on a Friday, and within only 3 days, by Sunday, I experienced serious issues, I noticed a line appearing through the middle of the screen.

I immediately contacted Revibe, and they requested video footage to confirm that there were no signs of misuse. I provided the requested footage, and the phone was in perfect condition before being sent back. The phone had a protective cover on it, and there were no cracks, dents, or damage visible.

Revibe arranged for the phone to be shipped back to Dubai, where it remained for approximately 3 weeks. After their inspection, they rejected my claim, stating that the device showed signs of misuse. They provided video footage as proof, but the device shown in their footage does not match the condition of the phone in my original footage.

In their footage, the screen was lifting and there was a crack visible on the bottom left side of the phone. These issues were not present in my original video before the phone was sent back. I asked Revibe to compare the original footage I submitted with their inspection footage, as it appears to show a completely different condition of the device.

Despite raising this concern, Revibe simply repeated their decision and gave me two options:

- Pay R1,280 shipping to have the phone returned in its current condition.
- Pay for repairs as well as shipping costs.

This is unacceptable. I am still paying off this phone, with my final payment due, and I am now expected to cover additional costs for a device that was not damaged when it left my possession.

I requested a fair resolution: either refund the money I have already paid or provide a replacement device (even if it is an older iPhone model). Revibe has refused to take responsibility.

I am sharing my experience to warn other customers. A refurbished phone that develops problems within 3 days should be properly investigated and handled fairly. Customers should not be left paying for repairs and shipping when there is clear disagreement regarding the condition of the device before and after inspection.

My phone is currently still in Dubai, and Revibe expects me to pay to resolve a situation that I believe is not my responsibility.

The iphone had an aftermarket screen and I was not happy about that. Will take a second round and see how it goes.

The device is new and excellent, and the delivery was fast and timely.

The delivery is very delayed I don't know what's wrong

Delivery was fast, and I'm very happy with the quality of the phone, it look and works like a brand new phone.

Genuine , the product is very good and well checked from the quality control

Its Fake for Iphones . They boost their batteries and showing that 95%. They afe completely fake i wasted 2500 for iphone 15 pro max

Product Quality and customer care support is excellent