It took quite a while to receive the delivery. My husband has been using the product and has had a very good result. His severe gas problem has reduced by about 70-80 percent. Abdominal pressure a... See more
Company replied
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Review summary
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I initially had issues with an order, but the company resolved them to my satisfaction. I would still recommend purchasing from them. One customer service rep does not represent all of them. UPDATE... See more
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I wasn’t sure what to expect when I first tried products from Revival Point, but I’ve been really happy with the results. I feel a noticeable difference when I take the supplements consistently. Custo... See more
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I absolutely love Deep Skin Restore! After using it consistently just shy of 2 months, I’ve noticed a real difference in my skin’s texture—it feels smoother, healthier, and more hydrated. I’m so gla... See more
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Company details
- #145 of 159 best companies in Vitamin and Supplements Store
About Revival Point
Written by the company
Our mission, since starting in 2015 in New York City, has been to provide men and women across the country with a healthy and high functioning digestive system, which is a foundation of good energy, health, and happiness.
We achieve this by providing three specific products: Floraspring, Floraboost, and Florazymes, which help microbiome flora and the gut lining in order to improve digestion.
Our products are all-natural, vegetarian, gluten, soy, allergen, and dairy-free. All ingredients are made and tested right here in the USA.
We work hand-in-hand with doctors and researchers to stay up to date on the newest research in the field to ensure our products are making the biggest difference in people's lives.
We achieve this by providing three specific products: Floraspring, Floraboost, and Florazymes, which help microbiome flora and the gut lining in order to improve digestion.
Our products are all-natural, vegetarian, gluten, soy, allergen, and dairy-free. All ingredients are made and tested right here in the USA.
We work hand-in-hand with doctors and researchers to stay up to date on the newest research in the field to ensure our products are making the biggest difference in people's lives.
Contact info
13423 Blanco Rd PMB 8024, 78216, San Antonio, United States
- 442-227-3877 (US), +61 2 5604 0409 (AU), +44 1902 943560 (UK)
- help@revivalpointlabs.com
- revivalpoint.com
3.0
Average
226 reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I used the Flora spring and the… unfortunately in my case and my nieces it did not work for us!
I used the Flora spring and the lemonade probiotic Prebiotic drink for the full trial. Unfortunately it did not work for me and my niece and we took everything everyday we have no product left and I am very grateful your customer service is issuing a full refund as promised! Thank you very much LFlora spring!
June 3, 2021
Unprompted review
Reply from Revival Point
Danny,
Thank you for being a valued customer here at Revival Point. We are sorry to hear that the product ordered did not work for you. As everyone’s body is different, it is quite possible that a product that works for others may not work for you. Although the FloraSpring and the Prebio Superfuel Lemonade did not work for you, we have many more products that may be a better fit for your individual needs! Should you be interested in trying one of our other products, please do not hesitate to reach out to the customer care team to discuss the best possible alternatives by calling (855) 828-2772.
Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone (800) 253-8173 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
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The online worked good and the phone…
The online worked good and the phone call very helpful and it went. They sent me a way to access my books, thank you.
June 2, 2021
Unprompted review
Reply from Revival Point
JoAnne,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone (800) 253-8173 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
Amazing Customer Service!!
June 1, 2021
Unprompted review
Reply from Revival Point
Sheree,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone (800) 253-8173 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
Floral spring customer
To the support-flora spring teamed member I would like to say thanks for your great customer service today I has spoken with one of the team members and it felt like I was in font of him doing my purchases he make me feel like I would wanted to buy again and again (excellent job) 🙏
June 1, 2021
Unprompted review
Reply from Revival Point
Kamara,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone (800) 253-8173 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
Very helpful costumer service
Very helpful costumer service, if I need a change in my order I just email them and they get back withing 10 to 20 min sometimes less and they stay on the ball.
May 30, 2021
Unprompted review
Reply from Revival Point
Ashly,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone (800) 253-8173 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
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Reply from Revival Point
Darleen,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone (800) 253-8173 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
I still have no access of anything with…
I still have no access of anything with FloraSprings.
May 29, 2021
Unprompted review
Reply from Revival Point
Martin,
We apologize for any inconvenience this may have caused you. We would be more than happy to assist you in rectifying this issue. Please reach out to our customer care team by phone (800) 253-8173 or email us at support@floraspring.com to allow us to correct the issues you’ve addressed above. Our Customer care agents are available 24/7 for your convenience and are always ready and willing to assist you.
Shaun
Very pleased with product
Very pleased with product. And more appreciative of the way they follow up and answer my questions, in a reasonable amount of time.
May 28, 2021
Unprompted review
Reply from Revival Point
Ruth,
Thank you for taking the time to review your experience using FloraSpring! We’re so glad to hear that you enjoy our product and the results it has created for you. Our team is delighted to hear that you are also satisfied with the service you received. If you have any questions or concerns, please do not hesitate to contact us by phone (800) 253-8173 or email us at support@floraspring.com. Our representatives, are available 24 hours a day, seven days a week and are always happy to assist you. Have a great day!
Shaun
I will will be honest with another Review in 3 months
I ordered nine bottles of Floraspring and a month later received another three more bottles. I sent an email to the support line and explained saying I have five month's supply of Floraspring so could we stop, the order of Floraspring until September. Not cancel it but put it on hold until September. I received my reply next from Floraspring the next again day thank you so much for your quick response. At the moment everything going to plan, I have been on it for one week and I do feel it's working, I have noticed my weight and my energy improving. I would like to put a comment on trustpilot.com after three months of taking Floraspring to let people know how it's worked for me please.
May 27, 2021
Unprompted review
Reply from Revival Point
Margaret,
Thank you for taking the time to review your experience using FloraSpring! We’re so glad to hear that you enjoy our product and the results it has created for you. Our team is also delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone (800) 253-8173 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
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Try florasprings
Florasprings is a good product to use,I recomend anyone to try it ,it leaves your digestive system flow feeling great.
May 24, 2021
Unprompted review
Reply from Revival Point
Chenita,
Thank you for taking the time to review your experience using FloraSpring! We’re so glad to hear that you enjoy our product and the results it has created for you. Our team is delighted to assist you with any further questions you may have by phone at (800) 253-8173 or by email at support@floraspring.com, 24 hours a day, seven days a week. Have a great day!
Shaun
Reply from Revival Point
Hi Toni,
We apologize for the inconvenience this issue has caused and that your recent experience with one of our agents was unsatisfactory. At Revival Point, we do not condone the mistreatment of our customers and would like to rectify this situation in a way that best suits your needs. Please contact us by email at support@floraspring.com or by phone at (800) 253-8173, and we will take the necessary steps to escalate and resolve this critical matter promptly. We look forward to hearing from you, and again, we sincerely apologize that your experience was less than satisfactory.
Shaun
It’s healthy probiotics for your gut
I’m in the process of taking Floraspring to help my gut. The I’m suffering of constipation currently, hopefully taking these magical pills will help my colon . I will come back in few months and update my feedback.
May 23, 2021
Unprompted review
Reply from Revival Point
Hanna,
Thank you for being a valued customer here at Revival Point. We look forward to hearing about your experience using FloraSpring! Our team is available 24 hours a day, seven days a week; if you have any questions or concerns, please do not hesitate to contact us by phone (800) 253-8173 or email us at support@floraspring.com, and our representatives will be happy to assist you. Thank you for choosing Revival Point!
Shaun
I am very happy with the customer…
I am very happy with the customer service I had with Florasprings. They made it simple and quick.
May 22, 2021
Unprompted review
Reply from Revival Point
Lisa,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone (800) 253-8173 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
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too much prescription medications
I have been under too much medications. I went off of them and doubled up at the start of my trial. I think it was working & I was getting ready to re-order but saw a heart specialist. He said to stop ALL MEDICATIONS AND SUPPLEMENTS for 1 month. I want to prove to him this works. But he said all supplements are chemicals and they all destroy the body. Leasa (I hope I spelt her name correctly) said she would refund my money & gave me the sales department I can call back to re-order it. She was super nice in everything!
May 21, 2021
Unprompted review
Reply from Revival Point
Kay,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone (800) 253-8173 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
I asked and you gave and for that I am…
I asked and you gave and for that I am ever so thankful ❤️
May 18, 2021
Unprompted review
Reply from Revival Point
Marjorie,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone (800) 253-8173 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
I purchased this product in error and…
I purchased this product in error and when I received it, I emailed for instructions how to return it. I wasn’t even expecting to get my money back but I quickly received a most pleasant return email telling me that my money has been refunded and that I did not even need to return the product. This is an unexpected surprise and speaks well for your company. Thank you
May 18, 2021
Unprompted review
Reply from Revival Point
Anna,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone (800) 253-8173 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
Very nice to talk to…
Anna was very pleasant to speak with & most helpful!!
Thank you!!
May 6, 2021
Unprompted review
Reply from Revival Point
Kelly,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone (800) 253-8173 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
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Very excellent service!!
Very excellent service!!! Took care of what I needed right away. Awesome job!
May 5, 2021
Unprompted review
Reply from Revival Point
Mandy,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone (800) 253-8173 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
Guarantee Not Honored
The agent was unwilling to assist me with the refund I had expected after cancelling my order in January. I had expected a full refund as stated in your guarantee but came to discover that only one month had been refunded. I'm very disappointed in this company. Do not trust the "full refund/ no questions asked" nonsense from this company.
May 4, 2021
Unprompted review
Reply from Revival Point
C. D.,
We apologize that your recent experience with one of our agents was unsatisfactory. At Revival Point, we do not condone the mistreatment of our customers and would like to rectify this situation in a way that best suits your needs. Please email us at support@floraspring.com, and we will take the necessary steps to escalate and resolve this critical matter promptly. We look forward to hearing from you, and again, we sincerely apologize that your experience was less than satisfactory.
Shaun
Ok I would like to tell you I'm not…
Ok I would like to tell you I'm not someone who uses email very much and this is a learning experience for me .
Found the Chocolates in the box I thought they we're something to keep the box fresh.
May 4, 2021
Unprompted review
Reply from Revival Point
Barbara,
Thank you for your feedback! Our team hears your concerns, and we’ll be passing them along to our management team accordingly. If you have any additional concerns, please feel free to contact our support team by phone at (800) 253-8173 or email us at support@floraspring.com. We’re here for you at the best time that fits your unique schedule- our customer care team is standing by 24 hours a day, seven days a week, and would be happy to assist you however we can. Have a phenomenal rest of your day!
Shaun
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