Revolutionworks Reviews 

115
•
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Bought a Whippet E-Bike 2 1/2 years ago, and found it very good, BUT it has since developed a major fault, the motor does not engage at all, and the company have dropped their cycle customers like a h... See more

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Rated 1 out of 5 stars

I’m at the end of my tether with this company. I paid £2000 for an eBike which worked for about a year. I paid for repairs and the bike has been back and forth to them multiple times as it works for a... See more

Company replied

Rated 5 out of 5 stars

I am the proud owner of the new Whippet ebike. Well engineered & thoughtfully designed. Rides well, lightweight, comfortable, excellent battery range. 3 levels of power for headwinds..hills.etc, all... See more

Rated 5 out of 5 stars

Took delivery of a Whippet e-bike10 October 22. Found the set-up easy to do with the clear instructions. The bike is a delight to ride and the power settings easy to operate on the move, including 'no... See more

Company replied

Company details

  1. Bicycle Store

Written by the company

Revolutionworks is committed to providing beautifully designed and engineered solutions to address the mobility and environmental crisis. Based in Bristol, England, we are a team of passionate cyclists, who combine their love of the bike with excellent engineering skills and the desire to improve our environment.


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3.5

Average

TrustScore 3.5 out of 5

115 reviews

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3.5

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Rated 5 out of 5 stars

Revos ebike conversion Kit:-Fun.

I received my Revos ebike conversion kit in July 2022. So far so good. It’s really good fun. As soon as you start pedalling the wir of the motor kicks in and you very quickly accelerate up to 15.5mph. Sometimes a little bit more. I purchased the kit using eBay, making an offer which was kindly accepted. It proved cheaper than the Swytch bike kits for a similar range, approx. 25 miles. I’ve fitted the kit to a Boardman MTX 8.8 hybrid bike fitted out with panniers. This is my work bike that is used to commute to clients homes. I live in a rolling location on the edge of Charnwood Forest so returning home after a days gardening or handyman jobs is very much made easier with my Revos system. Well done to Hugo for turning this invention into a commercial product with the support and assistance of his dad Mark. There is tire wear caused by the Revos motor, and the front derailleur gets covered in little pieces of rubber and dirt thrown down by the motor drum. This can easily be cleaned off and the tire still lasts a fare amount of time. All in all I’ve been very satisfied with my Revos purchase to date, it’s a lot of fun. Fitting the kit was relatively quick, although the Lollipop PAS sensor magnetic ring proved quite difficult to set up. It still needs tweaking since the gap between the magnetic ring and PAS sensor isn’t completely even in distance 1-2mm during an entire Pedal revolution.

August 16, 2022
Unprompted review
Rated 5 out of 5 stars

Exemplary customer service

Not long after buying a Bristol Bicycle the company went bust and I started having problems with intermittent drag. The motor manufacturers, Revolution Works, thought it may be battery related so loaned me a new battery for a week before having the bike in for repair. Customer service has been exemplary (I'm tempted to put a Revos on my non-electric bike!).

August 3, 2022
Unprompted review
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Reply from Revolutionworks

Hi Ken, Thank you so much for your review. We always like to help fellow cyclists (or e-cyclists!) if we can. It was really nice to meet you.

Rated 5 out of 5 stars

Nice device, fun to ride

Nice device, arrived yesterday and was pretty easy to install. Tried it out yesterday and first impressions are quite positive, it’s good fun,very quiet which was a pleasant surprise. Need to use it some more before giving a proper review. But it seems like solid quality build and a nice riding experience thus far.
It gets you up to a pretty decent speed with little to no effort. Up a steep hill still needed to get in low gear but was still relatively easy to go up but wasn’t for ‘free’ still. It makes me feel like a strong cyclist because I can put in effort if I want and I’m flying, and if I take it easy I’m still flying pretty much.
I felt the 15.5mph assist limit kick in for a moment on a down hill then you get no help, bit of a killjoy cause you can definitely feel the plateau but that’s the law here in NL anyway.

August 2, 2022
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Rated 3 out of 5 stars

REVOS not for bridleways

It turned out that REVOS unit was not suitable for use off road on bridleways etc due to mud or heavy dust on tires contaminating the friction drive. Agreed partial refund took some time.

July 12, 2022
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Reply from Revolutionworks

Revos can work off road very successfully, but if the inclines are steep, the tyres knobbly and the mud soft then obviously performance is affected. We're sorry it didn't work out this time, it was nice to meet you, we really appreciate your feedback. Thank you for your support.

Rated 5 out of 5 stars

So I decided to use the cycle to work…

So I decided to use the cycle to work scheme to get a electric bike for my 5 mile round trip to work daily. I found revolution very helpful with the process of ordering the bike through the scheme (the scheme is a little confusing but it worth pursuing). I have ridden steel hardtail bikes for the last 30 years, so was looking for a lightweight electric mountain bike that did not scream electric bike at you, The whippet seemed to fit the brief well.

The bike was delivered well packed and only a small amount of fettling to have it on the road, I had to adjust the gears and the front disk needed nipping up slightly as there was a little movement from new. But you expect a new bike to need a little fettling as cables bed in.

I have covered just over a 100 commuter miles, so it’s early days, but first impressions have been very good.

I am 5ft 10 and the bike rides spot on for me, probably a better fit than previous bikes I have had in the past. Handling is excellent the conti tires, I like the reflective loop on the tire which suite commuting and offer fantastic grip without too much road drag.

The bike is obviously limited to 15mph and the 250w rear motor with pedal assistance feels totally natural and is very smooth. Three power levels, the lowest power level, level one, removes the weight of the rear hub and battery and it feels like a regular bike to ride, this is the setting I use on the flat, switching to level 2 power and you can feel the assistance, it feels like you have the wind behind you pushing you along, on level 3, you can easily glide uphill at a reasonable pace, which for me was the main reason I wanted a electric bike, to give me that help up the hills.

I find the battery lasts me a week between charges, on my hilly commute I cover roughly 25 miles a week, at the end of the week the bike is still indicating two bars of battery life! Being colour blind having the light change from orange to red to blue for fully charge really helps to tell when it’s charged, charging only take 3 hours to fully charge again.

The bike grips are excellent offering great palm comfort, brakes are very progressive and offer ample stopping power with no sign on brake fade on long descents.

The bike loves to corner, offers loads of confidence and is a joy to ride on twisting paths, I am sure it will also ride well off-road if I wanted it too.

Gearing is spot on, no real need to change gear, apart from some of the steep climbs where I drop a single gear, I have not had the need for the high granny gear but it’s nice to know it’s there if I need it on a climb and have no battery power left.

The only thing I would have liked to have seen was maybe a better solution for the use of zip ties for some of the cabling. A choice of different base colours would have been nice too. Plus I get a slight rattle from the battery when going over ruts in the road, but it’s not detracted from the ride, which is almost silent otherwise.

On the whole the bike has been an absolute joy to use, it cut the time of my hilly work commute dramatically and I no longer get to work covered in sweat.

If you had offered custom colours I would have loved a natural steel colour for the frame 😉

June 17, 2022
Unprompted review
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Reply from Revolutionworks

Hello Mr Scott, thank you very much for your thoughtful review, we're really happy that you're enjoying your whippet. We don't do custom colours at the moment I'm afraid, but as you know there are 5 Whippet flash colours to choose from.

Rated 5 out of 5 stars

A great British made product-well done

Because of the design of our fold up bikes, it was a challenge to fit the Revos electric bike kits. Anyway, with the assistance from Revolution Works (Hugo & Mark) I fashioned new brackets to fit the motors. The bikes are working well. Certainly a big help up hills. If you turn off the motors, you realise how much work they are doing. Steep hills are a bit too much for the Revos but we’re not that fit and have no gears on the bikes To be honest, last year, away in our motorhome for a couple of months, we hardly used the bikes but with the Revos conversion, the bikes are being used at last. A quality British made product with great support.

June 8, 2022
Rated 4 out of 5 stars

The concept is good in that you do not…

The concept is good in that you do not add any significant weight to bike. Cycling with the motor off with drum in position does mean much more effort, however personally I prefer to disengage drum for part of ride then when needed reingage the drum.

May 28, 2022
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Rated 5 out of 5 stars

This is a great company

This is a great company - passionate about what they do - and making a brilliant product. Their bikes are really special. And I felt very looked after in terms of the process of visiting the office - test riding a bike and liaising with the team about what I needed - all the way through to them bringing the bike across town to deliver to my house to make my life easier.
Highly recommended

May 27, 2022
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Rated 5 out of 5 stars

Very happy with my Whippet

I’m a 60 year old 5’4’’ lady ( I can just about safely straddle cross bar when standing over) who likes to ride a road bike on group rides of 25-40 miles in the rolling North Somerset countryside. I was finding it increasingly difficult to keep up with the group and they were having to wait for me at the top of hills. Sadly the conversion kit doesn’t fit my road bike, so after speaking to Alistair and a brief trial of the Whippet I purchased mine on 12th April. The bike has done 130 miles so far and apart from a bit of vibration from the front disc brake (rectified by simply removing the wheel and replacing ensuring it was seated correctly in the fork) I am impressed. Today I managed 40 miles (total elevation 1100 feet) and display still showing 60% although battery indicator red so probably nearer 40%. I feel confident I can happily extend the length of my rides in future, and would consider carrying a spare battery if I really wanted to up the miles.
The controls are easy to use and the bike handles well.
The Whippet is very competitively priced.
Would definitely recommend and I’m so happy to be able to support this growing local business.

May 7, 2022
Unprompted review
Rated 5 out of 5 stars

Customer service as it should be

Customer service as it should be: quick to response, even on sundays, helpful with advice and they really do their best to help you with any issues or questions you have. I can only recommend Revolutionworks (and their product).

April 29, 2022
Rated 5 out of 5 stars

After hearing from my friends how…

After hearing from my friends how satisfied they are with using Revos, I decided to buy two sets for my family. The customer service was very friendly, helping me with my quiery whether Revos would fit on my bikes, which it does. The products were dispatched promptly. All in all: perfect!

April 29, 2022
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Rated 5 out of 5 stars

Excellent customer service

Had an issue with the battery charge indicator (still under warranty). Revos had the battery back and also loaned me a spare whilst they fixed it in a couple of days. Excellent friendly professional customer service.

April 12, 2022
Unprompted review

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