Rewild Mobile Reviews 

248
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 245 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely friendly and helpful staff for providing clear, responsive guidance that makes the entire setup process remarkably straightforward and smooth. Many consumers deeply appreciate the exceptionally fast response times and the wonderful ability to communicate directly with real human beings instead of frustrating automated bots. However, some reviewers were not happy with occasional mobile data performance and network speed limitations experienced during active use. A few people also mentioned encountering temporary service interruptions, connectivity issues, or receiving unhelpful automated responses during specific support requests.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service, frequently praising prompt responses, helpful... See more

Staff

Users describe positive interactions with staff, frequently highlighting quick responses and helpful support... See more

Service

Reviewers mention positive feedback about service, frequently highlighting brilliant and helpful support from... See more

User experience

Consumers find user experience to be positive, highlighting smooth onboarding, an extremely easy-to-use... See more

Response time

People report positive experiences with response time, frequently highlighting prompt answers to queries via... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have just joined Rewild from Three. I had a question about setting up my SIM. I sent a message to Rewild help centre and had an immediate response from Rhys. He answered my question in a clear... See more

Company replied

Rated 5 out of 5 stars

Oh my god what an amazing service, couldn’t praise them enough. Rewild Mobile does exactly what it says. Reliable coverage, easy setup and the bonus of knowing your monthly bill helps fund real rewil... See more

Company replied

Rated 5 out of 5 stars

Good coverage great price, had a small issue to start with data but very quickly resolved. New users must remember to rename the APN gateway apparently. I would like to see a section on the website... See more

Company replied

Rated 5 out of 5 stars

First time buying a eSIM and bought one for for data but my iMessages wont work. Messaged the WhatsApp and received a speedy response explaining I can request a daily charge option on the dashboard wi... See more

Company replied


Company details

Written by the company

Rewild Mobile is a mobile network helping fund nature recovery with every SIM. We offer reliable UK Everyday SIMs with unlimited calls and texts, plus Travel SIMs covering 200+ countries worldwide.


Contact info

4.8

Excellent

TrustScore 5 out of 5

248 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(248)

248 reviews in the last 12 months

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Rated 5 out of 5 stars

iMessage not working after number transfer sorted

I couldn't get iMessage working again after porting my number across. A quick chat with Rhys in support who gave me simple instructions and a few minutes later all working again. It was nice to get a very quick response with clear help that worked!!

October 30, 2026
Unprompted review
Rated 5 out of 5 stars

Does yr mob support an eSim I recommend you move to Rewild.

I decided to change mob contract when my provider was charging me an exorbitant amount when I was out of contract. I was stupid to think the low cost of Rewild would be reflected in their customer service. To date it has been superb. At the change-over, keeping my number with an eSim and now with a change to my account. Rhys responds quickly without using their Premium Support Service. Excellent service. No problems for me. Highly recommend.

October 27, 2026
Unprompted review
Rated 5 out of 5 stars

Rhys has been brilliant at assisting me…

Rhys has been brilliant at assisting me with activating new eSims and troubleshooting quickly when travellking abroad. Knowing that reliable and trusted advice is easily accessible is incredibly refreshing from a phone company. I will recomend Rewild to everyone. Thank you Rhys.

October 26, 2026
Unprompted review
Rated 5 out of 5 stars

I have just joined Rewild from Three

I have just joined Rewild from Three. I had a question about setting up my SIM. I sent a message to Rewild help centre and had an immediate response from Rhys. He answered my question in a clear and simple way, resolving my issue.

I asked an additional question, which he also responded to immediately.

It’s so refreshing to receive good, straightforward customer service! For this reason alone, I’m really pleased I transferred across from Three.

October 21, 2026
Unprompted review
Rewild Mobile logo

Reply from Rewild Mobile

Hi there,

Thank you so much for the review!

Two questions, two quick answers from Rhys, and you're up and running. A good start to the switch.

Welcome to Rewild, and thanks for being part of the community.

Luke 🦡
Director

Rated 4 out of 5 stars

Customer service was great, mobile service in Canada not so great

Their customer service was great - I had a query after installing my esim and it was answered promptly and fully.
The performance of the mobile service was not so great. I had a temporary esim for Canada which used a service provider called xsim. Several times each day I lost my connection for a few minutes. I don't know why, but it was not because I was in an area with a weak signal.

October 5, 2026
Unprompted review
Rewild Mobile logo

Reply from Rewild Mobile

Hi Mark,

Thanks for the review.

Glad the install question got sorted quickly. The dropouts aren’t normal though, so send us a message with the dates and rough times and we’ll look into it.

Thanks for choosing Rewild and for being part of the community.

Luke 🦡
Director

Rated 5 out of 5 stars

Rhys who helped me was brilliant and so…

Rhys who helped me was brilliant and so quick

October 16, 2026
Unprompted review
Rewild Mobile logo

Reply from Rewild Mobile

Hi Robert,

Thank you so much for the review!

Glad Rhys got you sorted so quickly.

Thanks for choosing Rewild and for being part of the community.

Julian 🦔
Director

Rated 5 out of 5 stars

Rhys has given me clear technical support

Rhys has given me clear technical advice on configuring my router and SIM card to achieve optimal performance. I'm delighted with the my interactions with him and the results of our efforts.
ITVx streaming was sturrering but no longer, thanks to his help.
Not only will I be staying with REWILD, I'll be recommending them to my neighbours and friends as a consequence of his efforts.

October 1, 2026
Unprompted review
Rewild Mobile logo

Reply from Rewild Mobile

Hi Steven,

Thank you so much for the review!

Good to hear the router and SIM are set up properly now and ITVx is behaving itself. Recommending us to your neighbours means a lot.

Thanks for choosing Rewild and for being part of the community.

Luke 🦡
Director

Rated 5 out of 5 stars

Rhys

Rhys, a big thank you. Great response. Much appreciated.
Regards
Mark

October 16, 2026
Unprompted review
Rewild Mobile logo

Reply from Rewild Mobile

Hi Mark,

Thank you so much for the review!

We'll pass your thanks on to Rhys.

Thanks for choosing Rewild and for being part of the community.

Julian 🦔
Director

Rated 5 out of 5 stars

Rhys was amazing in helping resolve my…

Rhys was amazing in helping resolve my queries and to provide the necessary tech support

October 16, 2026
Unprompted review
Rewild Mobile logo

Reply from Rewild Mobile

Hi Mark,

Thank you so much for the review!

Sounds like Rhys had you covered on both the queries and the tech side.

Thanks for choosing Rewild and for being part of the community.

Julian 🦔
Director

Rated 5 out of 5 stars

Prompt and effective customer service.

October 15, 2026
Unprompted review
Rewild Mobile logo

Reply from Rewild Mobile

Hi Heather,

Thank you so much for the review!

Short and sweet, and good to know we got it done.

Thanks for choosing Rewild and for being part of the community.

Luke 🦡
Director

Rated 5 out of 5 stars

In my opinion

I reckon, this is The best network provider nowadays! Nohass to buy, Nohass to set up. Swift customer service. If you have any problems get in touch with Rhys, provide the best customer service Top one!
I've been using it for more a month, the flight is smooth and excellent. I highly recommend Rewild Mobile!

October 13, 2026
Unprompted review
Rewild Mobile logo

Reply from Rewild Mobile

Hi Den,

Thank you so much for the review!

A month in and still running smoothly is exactly what we like to hear. Rhys will be pleased he gets a mention too.

Thanks for choosing Rewild and for being part of the community.

Julian 🦔
Director

Rated 5 out of 5 stars

Rewild made the trip to Morocco that…

Rewild made the trip to Morocco that much more enjoyable. Easy to install e SIMs and more than enough data to use whilst out and about. Used a number of different providers over the years (bad to average). Rewild are by far the best. Highly recommended.

October 6, 2026
Unprompted review
Rewild Mobile logo

Reply from Rewild Mobile

Hi Mike,

Thank you so much for the review!

Coming out best against that many providers is a good compliment. Hope Morocco was a great trip.

Thanks for choosing Rewild and for being part of the community.

Luke 🦡
Director

Rated 5 out of 5 stars

Great help!

Rhys was great help, I needed my ESIM put onto a new phone and this was done straight away, thanks!

October 12, 2026
Unprompted review
Rewild Mobile logo

Reply from Rewild Mobile

Hi Grayson,

Thank you so much for the review!

Moving an eSIM to a new phone should be a two minute job, and it sounds like it was. Enjoy the new handset.

Thanks for choosing Rewild and for being part of the community.

Julian 🦔
Director

Rated 5 out of 5 stars

Probably the fastest I’ve ever received…

Probably the fastest I’ve ever received help on an online chat support service from any company ever. And was on a Sunday evening as well. Got the answer I needed and everything sorted immediately 😊.

October 4, 2026
Unprompted review
Rewild Mobile logo

Reply from Rewild Mobile

Hi Molly,

Thank you so much for the review!

Fastest ever is quite the title, and on a Sunday evening too. The team are on chat at weekends for exactly that reason.

Thanks for choosing Rewild and for being part of the community.

Luke 🦡
Director

Rated 5 out of 5 stars

Always a pleasure dealing with Rewild…

Always a pleasure dealing with Rewild Mobile.

October 9, 2026
Unprompted review
Rewild Mobile logo

Reply from Rewild Mobile

Hi Julie,

Thank you so much for the review!

Lovely to hear it's been that way every time, not just once.

Thanks for choosing Rewild and for being part of the community.

Julian 🦔
Director

Rated 1 out of 5 stars

Network speeds, shamble throttle capped.

Just ordered the Sim (unlimited data) 3 days ago paid for delivery as it was physical SIM. Arrived activated good for about an 2hr hours data speeds dropped right down to 35 to 50 Mb per second checked with different phone different area. Same scenario did set up with the APN name checking on their website, but I will not recommend this Rewild Mobile as it is a rip off Looking at the other networks for their speeds. What they offer (Data Speed unlimited) check with ChatGPT their network is capped/throttled speed. How I know this as I have a, Smarty SIM and the actual three network SIM…. Good job I did not hopped in for my number transfer that would’ve been a disaster. yeah the director just reviewed and replied which century is this company living in 30 to 35 downloads? Are they having a laugh? I lostless music. Atmos Dolby music needs more than that especially in this day in technology bottom line is this network is not recommended for there price package.

October 7, 2026
Unprompted review
Rewild Mobile logo

Reply from Rewild Mobile

Hi there,

Sorry you’ve had a frustrating few days, and sorry you’ve decided not to stay with us.

I’d like to put your mind at rest on the throttling, because it really isn’t something we do. It isn’t a control we have with our network partners, so we couldn’t switch it on even if we wanted to. Speeds on any network move about depending on the mast you’re connected to, how busy it is and where you are, so the same SIM can be quicker one hour than the next. And for what it’s worth, 35 to 50 Mbps is a good speed, plenty for HD streaming, video calls and big downloads.

On the ChatGPT point, I understand why you’d check, but it can’t see our network or how our plans are set up, so it’s guessing. We can see it, and there’s no cap on there.

Your review doesn’t show a name we can match to an account, so we’ve sent a quick request through Trustpilot. Reply to that and we’ll happily dig into what your connection was actually doing. If you ever fancy giving us another go, we’d love to have you.

Julian 🦔
Director

Rated 5 out of 5 stars

I sent a message when the office was…

I sent a message when the office was closed, this was responded to by Rhys when the office opened.
Correspondence was polite and Rhys dealt with myself from start to finish. This was so refreshing from the usual Bot experiences I have had with other firms.
Rhys ensured my issue was dealt with in a polite and efficient manner.

October 6, 2026
Unprompted review
Rewild Mobile logo

Reply from Rewild Mobile

Hi there,

Thank you so much for the review!

One person from start to finish, rather than being passed round a bot, is how we like to do it. Rhys will be glad it came across that way.

Thanks for choosing Rewild and for being part of the community.

Luke 🦡
Director

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