I have just joined Rewild from Three. I had a question about setting up my SIM. I sent a message to Rewild help centre and had an immediate response from Rhys. He answered my question in a clear... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Rewild Mobile is a mobile network helping fund nature recovery with every SIM. We offer reliable UK Everyday SIMs with unlimited calls and texts, plus Travel SIMs covering 200+ countries worldwide.
United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I couldn't get iMessage working again after porting my number across. A quick chat with Rhys in support who gave me simple instructions and a few minutes later all working again. It was nice to get a very quick response with clear help that worked!!
I decided to change mob contract when my provider was charging me an exorbitant amount when I was out of contract. I was stupid to think the low cost of Rewild would be reflected in their customer service. To date it has been superb. At the change-over, keeping my number with an eSim and now with a change to my account. Rhys responds quickly without using their Premium Support Service. Excellent service. No problems for me. Highly recommend.
Rhys has been brilliant at assisting me with activating new eSims and troubleshooting quickly when travellking abroad. Knowing that reliable and trusted advice is easily accessible is incredibly refreshing from a phone company. I will recomend Rewild to everyone. Thank you Rhys.
I contacted the ReWild support team, and Rhys guided me through a trouble shooting approach to activating an eSIM for my iPhone. He was patient, thorough and eventually successful! Thank you Rhys.
Rhys was great at getting me up and running. Really patient and fixed my problem.
I have just joined Rewild from Three. I had a question about setting up my SIM. I sent a message to Rewild help centre and had an immediate response from Rhys. He answered my question in a clear and simple way, resolving my issue.
I asked an additional question, which he also responded to immediately.
It’s so refreshing to receive good, straightforward customer service! For this reason alone, I’m really pleased I transferred across from Three.

Reply from Rewild Mobile
Their customer service was great - I had a query after installing my esim and it was answered promptly and fully.
The performance of the mobile service was not so great. I had a temporary esim for Canada which used a service provider called xsim. Several times each day I lost my connection for a few minutes. I don't know why, but it was not because I was in an area with a weak signal.

Reply from Rewild Mobile
Rhys who helped me was brilliant and so quick

Reply from Rewild Mobile
Rhys has given me clear technical advice on configuring my router and SIM card to achieve optimal performance. I'm delighted with the my interactions with him and the results of our efforts.
ITVx streaming was sturrering but no longer, thanks to his help.
Not only will I be staying with REWILD, I'll be recommending them to my neighbours and friends as a consequence of his efforts.

Reply from Rewild Mobile
Rhys, a big thank you. Great response. Much appreciated.
Regards
Mark

Reply from Rewild Mobile
Rhys was amazing in helping resolve my queries and to provide the necessary tech support

Reply from Rewild Mobile
I reckon, this is The best network provider nowadays! Nohass to buy, Nohass to set up. Swift customer service. If you have any problems get in touch with Rhys, provide the best customer service Top one!
I've been using it for more a month, the flight is smooth and excellent. I highly recommend Rewild Mobile!

Reply from Rewild Mobile
Rewild made the trip to Morocco that much more enjoyable. Easy to install e SIMs and more than enough data to use whilst out and about. Used a number of different providers over the years (bad to average). Rewild are by far the best. Highly recommended.

Reply from Rewild Mobile
Rhys was great help, I needed my ESIM put onto a new phone and this was done straight away, thanks!

Reply from Rewild Mobile
Probably the fastest I’ve ever received help on an online chat support service from any company ever. And was on a Sunday evening as well. Got the answer I needed and everything sorted immediately 😊.

Reply from Rewild Mobile
Always a pleasure dealing with Rewild Mobile.

Reply from Rewild Mobile
Just ordered the Sim (unlimited data) 3 days ago paid for delivery as it was physical SIM. Arrived activated good for about an 2hr hours data speeds dropped right down to 35 to 50 Mb per second checked with different phone different area. Same scenario did set up with the APN name checking on their website, but I will not recommend this Rewild Mobile as it is a rip off Looking at the other networks for their speeds. What they offer (Data Speed unlimited) check with ChatGPT their network is capped/throttled speed. How I know this as I have a, Smarty SIM and the actual three network SIM…. Good job I did not hopped in for my number transfer that would’ve been a disaster. yeah the director just reviewed and replied which century is this company living in 30 to 35 downloads? Are they having a laugh? I lostless music. Atmos Dolby music needs more than that especially in this day in technology bottom line is this network is not recommended for there price package.

Reply from Rewild Mobile
I sent a message when the office was closed, this was responded to by Rhys when the office opened.
Correspondence was polite and Rhys dealt with myself from start to finish. This was so refreshing from the usual Bot experiences I have had with other firms.
Rhys ensured my issue was dealt with in a polite and efficient manner.

Reply from Rewild Mobile
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.