Tom responded to all my questions so quickly and helped resolve my issue right away. He was so lovely and guided me through the process of setting my sim up. My current sim provider takes days t... See more
Company replied
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They got back to me quickly when my card wasn’t activated and sorted the issue - done in out of office hours too Highly recommend this service and eco friendly too ! Also rated on Which web... See more
Company replied
Thomas was very helpful, especially as it was a Sunday. He pointed me in the direction of a regional e-SIM rather than separate e-SIMs for the 2 countries am visiting. He then showed me how to install... See more
Company replied
Hands down one of the nicest experiences I've had with a mobile network. Thomas from their customer support was lovely, answered my questions on Fair Usage policy when most other networks would get... See more
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Company details
Written by the company
Rewild Mobile is a mobile network helping fund nature recovery with every SIM. We offer reliable UK Everyday SIMs with unlimited calls and texts, plus Travel SIMs covering 200+ countries worldwide.
Contact info
United Kingdom
- www.rewildmobile.com
4.9
Excellent
151 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Thomas was super helpful in helping me…
Thomas was super helpful in helping me set up my Rewild Data!!! The whole process was quick and easy, with every step being explained thoroughly.
So far so good! Data works smooth, and the transition has been a breeze. 10/10 customer service.
Thank you again!
June 10, 2026
Unprompted review
Reply from Rewild Mobile
Hi Mia,
Thanks for your kind review. We're so pleased to have you with us and delighted to hear that everything has gone smoothly.
Anne 🐾
Director
Excellent customer service
We had issues with receiving the SIM in the post due to Royal Mail. But Thomas helped get it all sorted out and we're up and running now. Thanks for your superb customer service
June 10, 2026
Unprompted review
Reply from Rewild Mobile
Hi Oona,
Thank you so much for sharing your feedback. We're sorry you experienced issues with Royal Mail, but we're pleased to hear everything has now been resolved and that you're enjoying Rewild.
Anne 🐾
Director
Easy and quick to set up, 100% recommend
Set up another family mobile with rewild, and again they were super helpful, using WhatsApp to guide us. Planning on moving all of our family mobiles to this company 👍🏻
June 9, 2026
Unprompted review
Reply from Rewild Mobile
Hi Susan,
Thanks so much for your kind review. We really appreciate your support and are so pleased to have you with us.
Anne 🐾
Director
Amazing customer service
Amazing customer service - it’s so amazing to speak to an actual person and not AI! Thomas was amazing and quick with responses. He really laid everything out in a way that I could understand and got the problem solved! Thank you Thomas and Rewild!
June 5, 2026
Unprompted review
Reply from Rewild Mobile
Hi Jodie,
Thanks so much for your lovely feedback. We’re really pleased to have you with us, and your support genuinely means a lot to the whole team.
Anne 🐾
Director
No AI Chatbot! Wahoo!
It's amazing to talk to a real human and get an issue fixed quickly and efficiently with no faff. Thomas gave amazing help and customer service and my issue got fixed!
June 4, 2026
Unprompted review
Reply from Rewild Mobile
Hi Bambi,
Thanks so much for your lovely review. We’re so pleased to hear that your experience is going well, and we appreciate your support more than you’ll ever know.
Anne 🐾
Director
Excellent customer service
Excellent customer service, actually get to message a human being with almost immediate response. Every question I've had has been answered concisely, and excellent support given. Highly recommend Rewild Mobile.
June 2, 2026
Unprompted review
Reply from Rewild Mobile
Hi Shareen,
Thanks for your kind review. We’re so pleased that you’re having a great experience with us, and we’ll make sure our awesome humans see your amazing feedback.
Anne 🐾
Director
Thomas was very helpful and guided me…
Thomas was very helpful and guided me through the signup process.
June 2, 2026
Unprompted review
Reply from Rewild Mobile
Hi Chris,
Thanks so much for your lovely feedback. We’re so pleased to have you with us, and your support means so much to us.
Anne 🐾
Director
Fantastic service
Fantastic service, very efficient and felt like I was speaking to an actual human than a robot or AI.
June 1, 2026
Unprompted review
Reply from Rewild Mobile
Hi Shelim,
Thank you so much for your fantastic review. We’re really pleased to have you with us. And yes, the reason it felt different is because we don’t do robots here. Just happy humans who are passionate about nature and looking after people.
Anne 🐾
Director
Helpful
Helpful, friendly and professional. I was struggling to set up my E-sim and mobile data and they sorted it promptly and efficiently.
May 18, 2026
Unprompted review
Reply from Rewild Mobile
Hi Fraser,
Thanks so much for your kind review. We’re really pleased to have you with us and incredibly grateful for your support. We hope you’ve found your forever mobile provider.
Anne 🐾
Director
The Future of Mobile Networks
Rewild Mobile is a fantastic company with great coverage and customer service. Their dedication to protecting and restoring natural environments is more essential now than ever, and we need more businesses like this working towards a sustainable future.
Thomas from customer support was particularly helpful with giving me the advice and guidance I needed for setting up my Travel E-sim, which I will be using while travelling for 6 weeks.
Couldn’t have chosen a better mobile network to cover me while away.
10/10
May 26, 2026
Unprompted review
Reply from Rewild Mobile
Hi Brandon,
Thank you so much for your amazing review. We’re really pleased to have you with us and supporting the rewilding mission. We’ll make sure your kind feedback is passed on to Thomas.
Anne 🐾
Director
Tom was Great & Very Helpful
The Customer Service person, Tom at rewinding was a real help to me today. He privided clear and helpful answers to all my questions about switching, keeping my number and how to use my new sim in the uk and Europe. Excellent help. Thanks Tom.
May 22, 2026
Unprompted review
Reply from Rewild Mobile
Hi Katie,
Thank you so much for your kind review. We’re so pleased to have you with us and really glad you’re having such an amazing experience.
Anne 🐾
Director
Thomas was great and had good taste in…
Thomas was great and had good taste in GIFs
May 21, 2026
Unprompted review
Reply from Rewild Mobile
Hi Matt,
Thank you for your lovely review. We’re really pleased to hear that Thomas hit the mark with the GIF sending.”
Anne 🐾
Director
Reply from Rewild Mobile
Hi Dan,
Thanks so much for your kind review. We’re really happy to have you with us.
Anne 🐾
Director
Help on a Sunday!
Sunday afternoon and help in getting my texts and calls working properly was available. Very impressed. Thank you Thomas
May 17, 2026
Unprompted review
Reply from Rewild Mobile
Hi Ric,
Thanks so much for your lovely review. We really appreciate your kind comments and are so pleased to have you onboard.
Anne 🐾
Director
Thomas helped me set up my eSIM as it…
Thomas helped me set up my eSIM as it wasn’t giving data on a Sunday too, really helpful and straight forward
May 17, 2026
Unprompted review
Reply from Rewild Mobile
Hi Cayla,
Thank you so much for your kind review. We’re so pleased to hear everything is running smoothly and that you found the support helpful and straightforward.
Anne 🐾
Director
We had a problem went away in Croatia…
We had a problem went away in Croatia with our Internet connection. We spoke to Thomas via WhatsApp and he helped us sort this problem out and gave us travel Sims for while we were away.
Excellent service couldn’t recommend them enough
May 16, 2026
Unprompted review
Reply from Rewild Mobile
Hi Julie,
Thank you so much for your lovely review. We’re so pleased to hear you’re happy with the service and hope you have an amazing time away.
Anne 🐾
Director
⭐️⭐️⭐️⭐️⭐️
So helpful and nice, were so straightforward and quick at replying solved my query in 5 mins. THANK YOU!!!
May 15, 2026
Unprompted review
Reply from Rewild Mobile
Hi,
Thanks so much for your kind review. We’re really pleased to hear your query was picked up so quickly, and we really appreciate your support.
Anne 🐾
Director
Reply from Rewild Mobile
Hi Libor,
Thank you so much for your kind review. We’re so pleased to hear everything is going well, and we’re very glad to have you as part of the Rewild community.
Anne 🐾
Director
Absolutely fantastic
Absolutely fantastic, ive never had such a hands on move to a new provider. Thomas walked me through everything and was super helpful. Thanks again
May 12, 2026
Unprompted review
Reply from Rewild Mobile
Hi,
Thank you so much for your lovely feedback. We’re so pleased to hear that we’ve got things right, and we’re incredibly grateful for your support.
Anne 🐾
Director
I had concerns over the travel charges…BUT customer service turned it round!
I had concerns over the travel charges so planned to leave Re Wild Mobile within the 14 days sign up cooling down period.... BUT I had the best customer service of any mobile network ever! Thomas explained about how I can make travel more affordable by staying with them, helped me work out my data usage with a previous network and answered all my questions quickly and with humour. The ethos of this company is amazing and thanks to his help I've stayed with them as I can now see it IS really affordable if you know what to do! Thanks Thomas!
May 11, 2026
Unprompted review
Reply from Rewild Mobile
Hi Sophie,
Thank you so much for your lovely review. We’re really glad you chose to stay with us. Your comment about us having the “best customer service of any mobile network ever” genuinely means a great deal, and we’re so happy to have you as part of the Rewild family.
Anne 🐾
Director
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