Rguitars Reviews 

Sale fell through, no fault of the shop, but dilly-dallied over refunding my money, four days of unanswered calls and messages, I claimed through PayPal in the end which refunded within 2 days.

I put the review on Facebook and then Richard decided to insult me, which he then deleted his messages and insulted me through private email instead!

He's a bit of a nob.

That I have now bought three guitars from Richard says it all. This time I wanted advice on a suitable parlour guitar and Richard guided me towards an Auden - a brand I would probably not have considered in my big name driven youth. Buying online can be daunting but Richard is passionate about guitars and his reputation for honesty and straight talking. If you're thinking about buying a Martin, Taylor, Gibson, Fender etc. please first take a look at Rguitars for alternatives. You will be surprised, probably save a whole heap of money and end up with better sound and build quality. You'll get great,informed personal service to boot.

Richard was very responsive and lead me down the path of buying the right guitar for the right price. Very honest and truly helpful. I asked him for advice and he went home and made a YouTube video for me! I will definitely buy my next guitar from him!

11/10

I originally purchased an Auden Emily Rose guitar from Richards Guitars as a special birthday present for myself. I asked for the guitar to be delivered on the day before my birthday and Richard made sure I received it on the day requested. Unfortunately, as I had not played the guitar before ordering it, I quickly discovered that the guitar was not for me (string spacing was too close for finger style). I returned the guitar and re-ordered an Eastman E20P (wider string spacing). This was not a problem and Richard was very helpful in sorting this out for me. I can only say that throughout the whole process all of the team were really good. The Eastman guitar is perfect for me and I am glad to have purchased my guitar from Richards Guitars. I should like to thank the whole team (Richard, Jon and Sally) for their help. I cannot recommend Richards Guitars enough and will definitely use them again when purchasing further guitar.

It's not just the best built guitar I've owned, it's the best setup from the case I've had and it plays beautifully.

As I write we're mid coronavirus, so I've not had chance to try it at volume yet. But it sounds fantastic at bedroom levels. It's my first semi, but it's more comfortable than I expected too.

Great service and an excellent case. Couldn't be happier.

The experience was a really good one! From the receipt of my online order, I was kept continually up to date with progress. If there was a query from me, Sally answered it in quick time with detailed explanations. Considering the difficult period we are all in, the process was a credit to all concerned!!

Excellent sales and delivery process. Very happy with instrument

Absolutely great service from richards guitars. The guitar came perfectly set up by his team. Very happy

I find Richard & Jon of Richards Guitars 🎸 first class to deal with. It’s not just about buying a musical instrument. They care about what they do & they’ve been very helpful in every aspect of my dealing with them. I’m very happy now to know that I’ve Found the best musical instrument 🎸 Shop to do business with. Also like the videos on You tube. Keep up the good work. Regards Noel. (Dublin)

Great buying experience. Very happy with my Eastman and it came set up perfectly. The team were really helpful and kept me informed during this difficult time.

Richards guitars does exactly what he says on the tin.
Excellent all round genuine service .
Could not recommend Richards guitars highly enough I would not go anywhere else.
Keep up the good work.

I am so pleased that I stumbled upon Rguitars while searching for a new guitar. The advice I received made me aware of many aspects of choosing the right guitar that I was oblivious to. I was warmly welcomed to the premises and was left to try several different guitars chosen on the basis of the previous discussions. After choosing one it was set up to exact requirements. I am absolutely delighted with it!
I will definitely use Rguitars for my Next purchase and recommend them wholeheartedly.

Richard seems to come in for some unwarranted criticism. I've now bought four items from him (3 guitars and an FX) and have ALWAYS received first class, personal service. He is enthusiastic and knowledgeable about guitars and has a very - er -idiosyncratic (eccentric?) style for his many Youtube uploads but his service is superb. The fact that he makes sure the setup of every guitar he sells is spot on is one of the features of his business that sets him apart from all the big online dealerships. This does, of course, mean that you have to wait for the guitar to be delivered but unless you're one of the "I want it tomorrow" brigade, this is a small price to pay. And let's face it, if you are one of those who want next day delivery from a dealer, you're likely to have to spend hours (or more money) resolving all the setup issues that are likely to ensue from an instrument that is simply shifted out from a warehouse. I have no hesitation whatsoever in recommending Richard and his guitar shop.

Hi I have purchased a looper today and can only applaud Jon on his help today and excellent customer service.

This would have been 5 stars only the miscommunication about delivery, albeit Richard Guitars we’re moving premises, there could have been a bit more clarity about the situation, we bought two Faith Neptune PJE Legacy guitars and they absolutely amazing and set up fantastic, I still would highly recommend Richard guitars as they are very informative and easy to talk to with fantastic wealth of knowledge, we were offered two guitar straps for our trouble which was nice, I think if Richard had of been dealing with this himself there would have been no problem at all so probably all about unfortunate timing.. I feel really bad for the 4 stars as Richard is so passionate about what he does and his team ensure only guitars in the absolute perfect condition go out to everyone..

Excellent service, thank you. See you again soon as will definitely be buying from you again.

Great shop, friendly, knowledgeable people, they have an enthusiasm for the guitars they sell. Richard found many guitars for me to play and compare and in the end I went for the Furch yellow series, which I love to bits.

Excellent from start to finish!

Im a returning customer and will return again , great service interesting stock with great quality