RH Specialist Vehicle Insurance Reviews 

413
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being extremely helpful, polite, and thoroughly knowledgeable when arranging or updating various insurance policies. Consumers deeply appreciate the prompt and highly efficient service, noting that the entire process of securing coverage is completely straightforward and stress-free. However, some people mentioned going through multiple enquiries or carefully checking specific policy details and comparative quotes before finalising their annual renewal. Reviewers also noted that while the overall customer support is fantastic, navigating certain complex options and unexpected questions requires patience and attention to the fine print.

What people talk about most

Staff

Customers consistently report satisfaction with the staff, highlighting helpful and enthusiastic assistance... See more

Service

Reviewers mention positive feedback about service, highlighting the professional, efficient, and friendly... See more

Customer service

Users describe positive interactions with customer service, noting that staff members are exceptionally... See more

Price

Clients share positive opinions on price, highlighting competitive rates and very reasonable renewal... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Eliza was extremely professional and very knowledgeable about the best way in my circumstances to organise two policies. I have only one NCD bonus to apply. One policy is for my main vehicle and one f... See more

Rated 5 out of 5 stars

Tom sorted out a new policy for me halving my renewal premium with someone else, he made it straight forward keeping me informed at all points, these guys where so impressive I took out house insura... See more

Rated 5 out of 5 stars

I spoke to Caitlin Minton about renewing my classic car and bikes policy, she couldn't have been more helpful, and was a pleasure to deal with. We agreed various options, and came to a very reasona... See more

Rated 5 out of 5 stars

A difficult one as I wanted to add my young daughter with less than 12mths driving experience to a new policy. Used RH Specialist in the past but didn't know if this would be possible or... See more


Company details

  1. Insurance Broker

Written by the company

With over 40 years of experience, RH takes pride in delivering specialist vehicle insurance solutions for owners and collectors.


Contact info

4.9

Excellent

TrustScore 5 out of 5

413 reviews

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No recent history of asking for reviews

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4.9

All reviews

(413)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Classic Corvette insurance

Speaking to a human being within a few rings of the phone was great but was better was that their rep Eliot Silveria was totally on the ball and understood exactly what the issues were in insuring my classic Corvette. I simply could not have asked for better service… well done

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

EXCELLENT!

I just renewed my vehicle Insurance with RH and was assisted by Darcy. A most professional, helpful, and pleasant of employees. An absolute Credit to RH Insurance.

January 3, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service.

This is the first time I have used RH vehicle insurance
brokers, I spoke with Emma Goode, I found her to be
very helpful, I wanted to insure a high performance
car which means you cannot get an instant quotation, 24hrs later true to her word Emma telephone me with a
very competative price. I found Emma & the staff very
helpful & took time to explain the policy to me without rushing through the policy details, I will certainly use RH again.

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Renewal of policy a superb company to insure with.

For many years we have insured our car with R.H the service is amazing and the prices are always excellent we would not use any other company. This week we started a new policy and we dealt with a first class person on the telephone called Heather Gorton she not only had an excellent attitude with a very professional knowledge about our Bentley Turbo R, from start to finish we must say it was a pleasure doing business with R.H. R.H is very lucky to have such an excellent member of staff I wish all company's would do the same.

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

I have my 2 classic motorcycles insured…

I have my 2 classic motorcycles insured with this broker. I phoned yesterday and spoke with Emma about getting a 3rd bike put on the policy, which involved sending an email with photos attached. Emma contacted me today and I now have the bike insured thanks to Emma's efforts.Wonderfull to speak to someone about my requirements rather than "online" only.5 stars to RH specialist insurance.

November 27, 2024
Unprompted review
Rated 5 out of 5 stars

Insurance renewal

My call was answered promptly and my insurance renewal completed efficiently and politely, providing bespoke classic car cover to suit my needs at a competitive price. A very positive experience, thank you Darcie.

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer experience

Such pleasant people to deal with! Made buying insurance a pleasurable experience. I felt they listened to my requirements and queries and responded. I hadn’t used RH for several years but they still were able to access my data which may have helped.
Their quotation was very competitive and taylored to my needs.

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great service today

David Leivers sorted out a policy for my car today. He made it as smooth and fuss-free as possible - I would recommend him to anyone looking for insurance - mentioned the great service to a friend I saw later. Thanks David - really great service and glad to be insuring vehicles with you. Andy M.

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding attention backed by…

Outstanding attention backed by knowledge and experiemce: Thank you for the opportunity to give praise where due. Elliot took up the progression of my inquiry made with Emma Good a week ago (who had started the tortuous process now legally required in order to quote on car insurance for a new customer). Both Emma and Elliot accurately recorded my details and those of the car, were equally able to explain clearly the questions to be answered, and to refer back to earlier parts of the conversation so that I could respond correctly. In a world where one's heart so often sinks whenever trying to dial through to a large organisation, my transaction was a pleasure to complete at what I believe is a good price. Email information I requested came through within a few minutes. Thank you. Malcolm Elliot 10 Sept 2024

September 10, 2024
Unprompted review

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