RH Specialist Vehicle Insurance Reviews 

413
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being extremely helpful, polite, and thoroughly knowledgeable when arranging or updating various insurance policies. Consumers deeply appreciate the prompt and highly efficient service, noting that the entire process of securing coverage is completely straightforward and stress-free. However, some people mentioned going through multiple enquiries or carefully checking specific policy details and comparative quotes before finalising their annual renewal. Reviewers also noted that while the overall customer support is fantastic, navigating certain complex options and unexpected questions requires patience and attention to the fine print.

What people talk about most

Staff

Customers consistently report satisfaction with the staff, highlighting helpful and enthusiastic assistance... See more

Service

Reviewers mention positive feedback about service, highlighting the professional, efficient, and friendly... See more

Customer service

Users describe positive interactions with customer service, noting that staff members are exceptionally... See more

Price

Clients share positive opinions on price, highlighting competitive rates and very reasonable renewal... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Eliza was extremely professional and very knowledgeable about the best way in my circumstances to organise two policies. I have only one NCD bonus to apply. One policy is for my main vehicle and one f... See more

Rated 5 out of 5 stars

Tom sorted out a new policy for me halving my renewal premium with someone else, he made it straight forward keeping me informed at all points, these guys where so impressive I took out house insura... See more

Rated 5 out of 5 stars

I spoke to Caitlin Minton about renewing my classic car and bikes policy, she couldn't have been more helpful, and was a pleasure to deal with. We agreed various options, and came to a very reasona... See more

Rated 5 out of 5 stars

A difficult one as I wanted to add my young daughter with less than 12mths driving experience to a new policy. Used RH Specialist in the past but didn't know if this would be possible or... See more


Company details

  1. Insurance Broker

Written by the company

With over 40 years of experience, RH takes pride in delivering specialist vehicle insurance solutions for owners and collectors.


Contact info

4.9

Excellent

TrustScore 5 out of 5

413 reviews

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4.9

All reviews

(413)

47 reviews in the last 12 months

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Rated 5 out of 5 stars

Constructive and friendly approach

Constructive and friendly approach. Classic car insurance which is easy to deal with, adding an extra driver took very little time and Elliot Silvera was very helpful in directing my enquiry without me having to repeat myself.

August 7, 2024
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE

BUYER BEWARE: RH Insurance, Jillian Bradford, Aviva Insurance may be the slimiest experience of my entire life.
Was provided an insurance quote for three auto policies on July 9th, 2024 that I agreed to. The auto insurance was to be effective Aug 6 at 12:01 am. On Friday Aug 2nd (the Friday of the August long weekend) I received an email from the broker at RH Insurance, Jillian Bradford informing me that Aviva would not provide collision or liability for me son. Claims history was know to all parties.
Unless you want a company to renege on a quote, be provided such information at the last minute, I would avoid all three of the parties listed above. Would give no stars for this lack of service.

August 2, 2024
Unprompted review
RH Specialist Vehicle Insurance logo

Reply from RH Specialist Vehicle Insurance

Hello Mr Rody
I do not believe this review is for RH Specialist Vehicle Insurance in the UK.
We are a UK based Specialist Motor Insurance provider that primarily deals with classic cars and do not have Aviva on our panel of insurers or have anyone by the name of Jillian Bradford working for us.
This is our website: Home | RH Specialist Vehicle Insurance (rhspecialistinsurance.co.uk)
I would be grateful if you could please remove the review from our Trust Pilot as this was not us.
Thank you in advance.
If you have any queries please do not hesitate to email us at enquiries@rhspecialistinsurance.co.uk

Rated 5 out of 5 stars

I have used RH Specialist Vehicle…THE BEST

I have used RH Specialist Vehicle Insurance for several years and they always have been so good, pleasant staff and affordable at a competitive price.
Any adjustments have never been any issues and always accommodated.
Thank you for always taking care of my needs.
Chris

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

First Class

As always, a pleasure to deal with RH Specialist Vehicle Insurance. Exceedingly helpful and very competitive - not words that some use when it comes to insurance, however I am very happy.
Looked after in this instance by Elliot Silveira.

June 18, 2024
Unprompted review
Rated 5 out of 5 stars

Complicated classic vehicle insurance made simple.

After purchasing a classic vehicle from a colleague who had been insured with RH Specialist Vehicle Insurance for many years, we were able to effectively transfer the vehicle details to our new policy, which made a potentially complicated process very simple. RH actually contacted us directly following the cancellation of our colleague's policy and the customer service agent (Elliot) was absolutely faultless - he made it all so easy. The policy premium was incredibly competitive and the additional cover options (Legal, etc) were also very reasonably priced. The electronic documentation came through within minutes of the phone call ending. Based on my initial experience of RH, I would definitely recommend them.

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

David Leivers 31/5/2024

David Leivers 31/5/2024
David is a fabulous agent to deal with, he is friendly, patient and very professional. I’ve had a few policies purchased over the past few years and he’s very reliable in that if he says he will call back, he does unlike many others. Thankfully I’ve never had to make a claim but if I did I think David would be very helpful and supportive in guiding a client through the journey.

May 31, 2024
Unprompted review
Rated 2 out of 5 stars

Large customer, can't speak to anyone.

I have a large list of classic cars with RH, it's impossible to get them on the phone. I've tried calling a number of days now and it just continues to tell you to hold.

When you do get through it's pretty ok as a customer to deal with them, but not being able to get through to them makes being a customer pretty frustrating.

May 15, 2024
Unprompted review
Rated 5 out of 5 stars

Classic car

David Leivers is very good at what he does he put you at ease and finds the right policy for your classic car at the right price I am very pleased.

May 13, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent service, simple, precise and as always nice to talk to fellow humans who appreciates cars in any form and not a robot!!!
Thank you!!
Bernie

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

For classic car insurance and an agreed…

For classic car insurance and an agreed value absolutely fabulous .A bounce the customer service is second to none
Not often I recommend a company but if you need your classic car insured can’t go wrong with this company and a fair price and agreed value all covered

May 9, 2024
Unprompted review
Rated 5 out of 5 stars

Just off to Portugal with my Porsche…

Just off to Portugal with my Porsche 356 .
Needed to ask a question about recovery back to
UK if needed. Spoke to Elliot Silveira who was very polite and very helpful .
A pleasure to speak to him.

May 2, 2024
Unprompted review
Rated 5 out of 5 stars

Only good things to say about RH

Only good things to say about RH. I have both my classics insured at a very reasonable cost. I broke down once and recovery only took 40mins. Agreed valuation done very efficiently as well. Don’t hesitate to use.

May 3, 2024
Unprompted review
Rated 5 out of 5 stars

RH come through, thank you.

Called RH as I had a better offer of insurance from another provider, after talking with David and him making whatever savings he could for me, it was seen that other insurance was not quite like for like so I'm staying with RH. Thank you David for your sterling effort...

April 27, 2024
Unprompted review

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