Rhythmic-Cadence Reviews 42

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Absolutely incredible experience. Simon was very quick to reply to my questions and even reduced the price for me as I am a student. Fantastic equipment at fantastic prices. Shipping was incredibly fa... See more

Company replied

Rated 5 out of 5 stars

Fantastic product at a great price bought as a gift for a very happy 8 year olds birthday. Fast delivery, communication from the company during the delivery. Cannot recommend this business enough. A j... See more

Company replied

Rated 5 out of 5 stars

Honestly one of the best services ever. Delivery was impeccable and very quick, a small delay due to non weekend shopping but totally not a issue. Furthermore, the extremely cheap prices are very attr... See more

Company replied

Rated 5 out of 5 stars

Ordered a keyboard and matching stool on the 16th of December, these items were for a family members main Christmas present, knowing I had left it a bit late in the day, So I was very happy when bo... See more

Company replied

Company details

  1. Music Store

Written by the company

Rhythmic-Cadence is a community-led music retailer built on trust, education and giving back. We don't just sell Musical Instruments - We sell an experience, a community and a purpose. Whether you are just starting out or are already on your journey, we are there to support you. We encourage positivity and creativity through all things music.


Contact info

4.8

Excellent

TrustScore 5 out of 5

42 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from Simon

Very good service when ordering my daughter’s guitar, speedy service too!

February 24, 2026
Rhythmic-Cadence logo

Reply from Rhythmic-Cadence

Hi Sarah. Thanks so much for your kind review. It’s really appreciated and an absolute pleasure! Thanks for supporting us.

Advertisement
Rated 5 out of 5 stars

Purchased a guitar

Emailed me to keep me updated, arrived quickly excellent service. Thank you.

February 23, 2026
Rhythmic-Cadence logo

Reply from Rhythmic-Cadence

Hi Billy. Thanks very much for your kind review. It’s an absolute pleasure! I’m so glad you are happy and that you have had the Cadence Experience I expected for you.

Rated 5 out of 5 stars

Absolutely incredible experience

Absolutely incredible experience. Simon was very quick to reply to my questions and even reduced the price for me as I am a student. Fantastic equipment at fantastic prices. Shipping was incredibly fast and the item arrived in perfect condition. Would 100% order from here again if I ever need anything else!

February 25, 2026
Unprompted review
Rhythmic-Cadence logo

Reply from Rhythmic-Cadence

Hi Ezra. Thanks so much for your really kind review. It really is appreciated. It was a pleasure to help you and I wish you all the very best as you start your musical journey!

Rated 5 out of 5 stars

Fantastic product at a great price…

Fantastic product at a great price bought as a gift for a very happy 8 year olds birthday. Fast delivery, communication from the company during the delivery. Cannot recommend this business enough. A joy to deal with. I wish them all the best.

January 27, 2026
Rhythmic-Cadence logo

Reply from Rhythmic-Cadence

Hi John. Thanks so much for your kind review. As a new business it means a lot and is truly appreciated. I’m so glad you got the Cadence Experience I expect for you. Thanks for the support!

Rated 5 out of 5 stars

Above and beyond customer service...

We were all so happy about the new keyboard, fast delivery and I must say very very very good customer service... (smile)

January 28, 2026
Rhythmic-Cadence logo

Reply from Rhythmic-Cadence

Hi Shola. Thanks so much for your kind review. It is really appreciated. I am so glad you love your keyboard and thanks for your support!

Advertisement
Rated 5 out of 5 stars

Great for beginners

Delivery was good and prompt

January 26, 2026
Rhythmic-Cadence logo

Reply from Rhythmic-Cadence

Hi Jayeprabhu. Thanks very much for your kind review. It's much appreciated. I'm so glad your Cadence Experience was as I expect for you.

Rated 5 out of 5 stars

Excellent service and great guitar

Excellent service and the guitar arrived within 2days. Got it as a birthday present for our granddaughter and she loves it

February 11, 2026
Rhythmic-Cadence logo

Reply from Rhythmic-Cadence

Hi Susan. Thanks very much for your kind review. It’s really appreciated. I am so glad your Granddaughter likes her new guitar! Thanks for your support.

Rated 5 out of 5 stars

Excellent service

Excellent products, a very personal, super quick delivery service.

February 3, 2026
Unprompted review
Rhythmic-Cadence logo

Reply from Rhythmic-Cadence

Hi Hayley. Thanks very much for your kind review. It’s really appreciated. I’m so glad your Cadence Experience was what I expect for you.

Rated 5 out of 5 stars

Honestly one of the best services ever

Honestly one of the best services ever. Delivery was impeccable and very quick, a small delay due to non weekend shopping but totally not a issue. Furthermore, the extremely cheap prices are very attracting and not only this Simon, who assisted me, was amazing and sent a One4All Gift Card along side the already cheap item. Honestly a amazing experience shopping at Rhythmic-Cadence and will definitely be back for any other music items.

February 3, 2026
Unprompted review
Rhythmic-Cadence logo

Reply from Rhythmic-Cadence

Hi Yohan. Thanks so much for your kind review. It really is appreciated. I am so glad we could give you the Cadence Experience I expect for you. Thanks for your support!

Advertisement
Rated 5 out of 5 stars

Quality product, competitive price, fast delivery

Quality product, competitive price and fast delivery. And the team go extra miles in personally keeping me informed of delivery status. Very happy customer.

January 30, 2026
Rhythmic-Cadence logo

Reply from Rhythmic-Cadence

Hi Fred. Thanks so much for your kind review. It’s really appreciated. I’m so glad your Cadence Experience was as I expect for you.

Rated 5 out of 5 stars

Excellent service. Would use again.

Ordered a keyboard and matching stool on the 16th of December, these items were for a family members main Christmas present, knowing I had left it a bit late in the day, So I was very happy when both items arrived well in time for Christmas. Communication from Simon was great too.

Id definitely use again and recommend to others.
Would definitely use again.

December 16, 2025
Unprompted review
Rhythmic-Cadence logo

Reply from Rhythmic-Cadence

Hi Jamie. Thanks so much for your kind review. It really is appreciated. I’m so glad we could give you the Cadence Experience that I expect for you.

Rated 5 out of 5 stars

Brilliant product

Brilliant product. Great customer service...would highly recommend. The communication was brilliant! I would definitely use them again

October 11, 2025
Rhythmic-Cadence logo

Reply from Rhythmic-Cadence

Hi Wendy. Thank you so much for your kind review. It means a lot and as a new business it’s great to get such positive feedback.I’m so glad your Cadence Experience was as I expected it to be.

Rated 5 out of 5 stars

Amazing Service

What a service, personal communication, super fast delivery. Probably the best online company I’ve ever bought from. Thank you

January 19, 2026
Rhythmic-Cadence logo

Reply from Rhythmic-Cadence

Hi Gary. Thanks so much for your really kind review. It really means a lot. I'm so glad that your Cadence Experience was as I expected it to be.

Advertisement
Rated 5 out of 5 stars

Prompt dispatch of items and arrived in…

Prompt dispatch of items and arrived in good time with no issues. Great customer service also!

January 19, 2026
Rhythmic-Cadence logo

Reply from Rhythmic-Cadence

Hi Owain. Thanks so much for your kind review. It's really appreciated. I'm so glad that you got the Cadence Experience that I expect for you.

Rated 5 out of 5 stars

Great customer service

I have just purchased my first yamaha keyboard for my daughter of 6y who is taking piano lesson from Focus Music group. And mr Simon from rhythmic cadence has helped me a lot with the purchas in every step. I am very satisfied with my experience.

January 20, 2026
Unprompted review
Rhythmic-Cadence logo

Reply from Rhythmic-Cadence

Hi Samanta. Thanks very much for your kind review. It's an absolute pleasure to help. I'm glad we have given you the Cadence Experience that I expect for you.

Rated 5 out of 5 stars

Excellent (EXCELLENT!) service

Excellent (EXCELLENT!) service - even with a personal delivery of the ordered guitar exceptionally close to Christmas! Not had customer service like this for a very long time! Would not hesitate to recommend or use again!

December 23, 2025
Rhythmic-Cadence logo

Reply from Rhythmic-Cadence

Hi Kate. Thanks very much for your very kind review. It means a lot. It was an absolute pleasure and it was lovely to meet you both. I'm so glad we could give you the Cadence Experience that I expect for you.

Rated 5 out of 5 stars

I highly recommend Rhythmic Cadence

I highly recommend Rhythmic Cadence. Before choosing them, I contacted multiple instrument shops, and I found none that even came close—either in price or in their willingness to ship internationally.
Mr Simon Jones at Rhythmic Cadence helped me secure a discount on the Backbeat drum kit and went far beyond what most music shops would ever offer. Mr Jones arranged transport and shipping all the way to Lebanon, something no other store was willing to do.
Throughout the entire process, he stayed in constant contact, carefully followed up with shipping instructions, and handled everything with total professionalism. The kit even arrived before Christmas, which was amazing considering the distance and logistics involved.
Their level of customer care, reliability, and attention to detail is outstanding. I genuinely don’t think any other shop can match the professionalism and dedication shown by Rhythmic Cadence. Highly recommended.

December 10, 2025
Rhythmic-Cadence logo

Reply from Rhythmic-Cadence

Hi Mrs Bey. Thanks very much you for such a kind review. I really appreciate this and honestly it was an absolute pleasure to help. We got there in the end and I was so relieved to see you received it before Christmas! Thanks for trusting us and I never doubted your Cadence Experience would be a positive one.

Advertisement
Rated 5 out of 5 stars

Highly recommend

Fast delivery. Great communication and competitive pricing. Product is fantastic. Highly recommend.

December 8, 2025
Rhythmic-Cadence logo

Reply from Rhythmic-Cadence

Hi Claire. Thanks so much for your kind and positive review. It’s really appreciated. I am so pleased your Cadence Experience is how I expect it to be. Thanks for the support!

Rated 5 out of 5 stars

Simon was absolutely fantastic with his…

Simon was absolutely fantastic with his communication from start to finish. Even with a small courier hiccup (entirely down to me changing the delivery address), he went above and beyond to contact the delivery company and keep me fully informed throughout.

Truly outstanding customer service like this is rare these days, but the team at Rhythmic-Cadence are something special. The quality of the piano is superb, and it made for one very happy wife on Christmas Day!

Massive thanks to Simon and the whole team at Rhythmic-Cadence, I wouldn’t hesitate to recommend them.

December 8, 2025
Rhythmic-Cadence logo

Reply from Rhythmic-Cadence

Hi Yannick. Thanks so much for your kind review. It means a lot.
It honestly was my pleasure to keep the piano a surprise for your wife and I’m glad it worked!
I am so happy that your Cadence Experience was as I expect it to be. Thanks for your support.

Rated 5 out of 5 stars

EXCELLENT communication

EXCELLENT communication, really attentative customer service, I highly recommend and will be buying from them again. My daughter absolutely LOVES her guitar, it sounds great and looks gorgeous too. Simon sent us a £20 gift voucher as a thank you which was HUGELY appreciated, really lovely company, thank you x

December 5, 2025
Unprompted review
Rhythmic-Cadence logo

Reply from Rhythmic-Cadence

Hi Tracey. Thanks so much for your kind review. It's really appreciated. I'm so glad your daughter is happy and that your Cadence Experience was how I expected it to be for you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look