Ria Health Reviews 

96
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers had a great experience with this company. Customers frequently praise the professional and caring staff, noting how genuinely helpful the coaching sessions and medical support are for achieving personal health goals. Consumers truly appreciate the effective programs and tailored approach that make tracking progress, overcoming challenges, and managing daily habits much easier over time. Some reviewers were not happy with the service, mentioning that certain coaching sessions felt completely impersonal or far less structured than expected. A few individuals also noted ongoing frustrations regarding communication hurdles, billing concerns, or experiences where counseling simply did not meet their personal needs.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are extremely knowledgeable,... See more

Service

Clients share ambiguous opinions on service. Many reviewers praise the multifaceted approach, highlighting... See more

User experience

Users describe positive interactions with user_experience, highlighting a discreet, flexible, and respectful... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that staff are attentive, caring, and... See more

Product

Consumers find the product to be highly effective and life-changing for managing alcohol use. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ria has an excellent setup to help address your personal health in a tailored and effective way. The providers and coaches take time to listen, understand how they can help, and set you up for long-te... See more

Rated 5 out of 5 stars

Gave this a try after multiple failures! Would highly recommend. The medication they suggested changed my life!!Kristen is the best therapist I’ve had!!!

Company replied

Rated 5 out of 5 stars

I would highly recommend this program to anyone wanting to re-adjust their drinking habits. Been in it 6 months and I’m very happy I did it. Lots of positive support. Moderation was my goal but they a... See more

Company replied

Rated 5 out of 5 stars

Since starting with this program I have learned a lot about drinking and how to curb the cravings! The meetings and coaching sessions are very helpful! Highly recommend this program!


Company details

  1. #3 of 3 best companies in Alcoholism Treatment Program

Written by the company

Ria Health is an Online Alcohol Use Disorder treatment program designed to help individuals cut back or quit drinking all from the comfort and privacy of their home. We use technology, medication for alcoholism, and online coaching to provide expert care and support.


Contact info

4.2

Great

TrustScore 4 out of 5

96 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 30% of negative reviews

Typically replies within 1 month

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4.2

All reviews

(96)

65 reviews in the last 12 months

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Rated 5 out of 5 stars

It’s working for me!

The RIA program is really working for me. I am more conscious of how much I drink and have much less desire to drink. I appreciate my counselor and the way she works with me on my goals. The application on my phone is easy to use to schedule or reschedule my meetings with her.

The meetings with PA to go over my naltrexone dosage are short and to the point. The PA takes time to discuss my questions about dosage and timing. This far no side effects at all.

I’m grateful I found this program and tell my acquaintances about my experience, and recommend highly.

March 19, 2024
Rated 1 out of 5 stars

They do not provide evidence based car and false advertising…

They do not provide evidence based care. This is the second telehealth company that we tried that advertised naltrexone and then said it wasn’t an option once we had an appointment. They offer people 2nd and 3rd line treatments that don’t work as well instead of 1st line treatments that are based in research. They advertise as providing naltrexone and then won’t provide it. False advertising and bad medical care. People with AUD shouldn’t have to jump through hoops to get treatment that actually works. I will tell all of my patients, family and friends to avoid this company.

February 24, 2024
Unprompted review
Ria Health logo

Reply from Ria Health

We are sorry you feel that way about the program. Our physicians do a full workup on patients before considering any prescriptions. We hope you will consider speaking to one of our physicians.

Rated 5 out of 5 stars

RIA is the best.

Just the information and the way it was delivered. Although I am a motivated person once focused the coaches and doctors kept me on point.

February 14, 2024
Rated 5 out of 5 stars

This Program Works

My coach, medical staff, and administrators were incredibly polite and professional. I liked the monthly payment plan, and I feel that it’s a great alternative to the cost of in-house recovery programs. I feel that the app is easy to navigate and that it kept me on track towards my goals.

February 9, 2024
Rated 5 out of 5 stars

Great support

Great support! I. Cruz is compassionate and accessible. This program works for me and I am so grateful it was created!

February 7, 2024
Rated 5 out of 5 stars

Simple

Simple. Private. Lots of personal support. Cleverly in your face and effective. No steps about it. I felt in control of my experience, but did not have to be.

February 2, 2024
Rated 5 out of 5 stars

Rapid improvement

Ria has done a great job of helping me. I experienced rapid improvement and greatly appreciate how easy they have made this. Brett Lowery has been an excellent counselor and gave me just what I needed.

January 29, 2024
Rated 5 out of 5 stars

Everyone I've spoken with has been…

Everyone I've spoken with has been super helpful, kind, and non judgemental. I put this off for years because I was so anxious about going into an office and being scrutinized.

I've been doing the Sinclair Method for about a week now, and while it's going to take some time, this is the first time I've felt optimistic in years.

If you are in a hole, let these guys throw you a rope.

January 23, 2024
Rated 5 out of 5 stars

My experience with Ria has been…

My experience with Ria has been wonderful. My coach and MD always listen and are always there to offer me the best advice possible without judgement. My virtual visits don’t feel virtual at all and I feel that is extremely important. I am very grateful for joining Ria Health.

December 14, 2023

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