Item was dispatched and a delivery attempted 5 days ago by evri unfortunately i was not in. Supposed to be delivered next day. Emailed sender no reply. Item still not delivered no update , have escal... See more
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Having the part I needed in stock, well described, reasonably priced. Astonishingly speedy delivery of the parts described less than 20 hours after 4pm order.
Left my gravel bike to have hydraulic brakes serviced, new crankset fitted plus new chain. Simon was fantastic. Nothing was too much trouble. Worked completed promptly at a fair price. Cannot recom... See more
I have bought these gloves before and knew l was purchasing a quality product. Great price, appropriately packaged and super fast delivery. Easy to use ordering system with a good range of sizes in st... See more
Company details
Information provided by various external sources
Richardsons Cycles Over 50 Years of cycle trade, based in the East Midlands. Visit our stores in Corby, St.Ives, Kings lynn, Peterborough, Stamford & Huntingdon.
Contact info
Richardsons Cycles, PE6 7PJ, PETERBOROUGH, United Kingdom
- 01733810553
- support@richardsonsonline.co.uk
- richardsonsonline.co.uk
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Customer service is great
Customer service is great. Competitive prices. Delivered in double quick time.
Still awaiting an issue
Did email on day of arrival and am yet to receive a response as broken bell on bike and bent spoke. Plus was given no idea of delivery from shop luckily I was in when arrived
Speedy delivery
Speedy delivery, good price for the Brompton tyres and tubes. Easy to order
Would not process my return
Would not process my return - ignores my emails
Prompt delivery of items ordered
Items as ordered arrived within a couple of days both suitably packaged and protected.
Fast delivery great service.
Excellent price and speedy delivery..
Competitive pricing and amazingly quick…
Competitive pricing and amazingly quick and free delivery
Prompt efficient service
Prompt efficient service. Good value for money.
No hesitation in using this site again
Great service and fast delivery
One-day delivery took longer but…
One-day delivery took longer but everything else was superb.
Well sorted supplier, with good service!
I ordered a spare part for my MTB that I, to my surprise, couldn't source locally. Richardsons had it! Seeing as that company has a few physical stores as well, I took it as a fairly credible business and ordered the part online.
The dispatch took a a day or so, but it was quite fast and I had good tracking of the shipment all the way from the UK to Sweden! Naturally, the freight took about 2 weeks all-in-all, including customs clearance. I received the part in good order, well packaged! No complaints!
Right product at a good price and quick…
Right product at a good price and quick delivery
Good availability. Unfortunately spoilt by using Evri as a delivery agent - definitely not next day!
Ordered a couple of suspension fork lockout components from Richardsons as they had good availability given older parts, fair pricing and offered free next working day delivery on the value my purchase - partly the reason for choosing to buy here.
Ordered Sunday, parts shown as dispatched to Evri on the Monday as expected.. (assuming for delivery Tuesday) .. they did not arrive until Thursday and were left wedged half in/out of letterbox, no attempt made to actually hand over safely. Fortunately they were undamaged and as expected.
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