Richmond Motor Group - MG Guildford Reviews 

369
TrustScore 5 out of 5

4.8

MG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB


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Rated 5 out of 5 stars

Dylan Mogg spent time with us to understand our requirements for a small EV and explained the options. Quickly got us out on a test drive and then with Sheila came up with quotes to meet our budget. V... See more

Rated 5 out of 5 stars

I had a really positive experience purchasing my new car. From start to finish, the whole process was smooth, straightforward and stress-free. A special mention has to go to my Kelly Faith who was... See more

Company replied

Rated 5 out of 5 stars

This was the second car we have bought from this dealership. Originally we were going to buy an used car, but decided on a new car. Marius Mockus, at Guildford Richmond Motors, helped us go through... See more

Company replied

Rated 5 out of 5 stars

It was great to return to Richmond Motor Group for a new car. We were once again looked after by Marius Mockus who is a very methodical and professional salesman. We leased this time and Marius took t... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Service
  4. Hyundai Dealer
  5. Skoda Dealer
  6. Used Car Dealer

Written by the company

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Contact info

  • MG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, United Kingdom

  • 01483 668 303

4.8

Excellent

TrustScore 5 out of 5

369 reviews

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4.8

All reviews

(369)

1,616 reviews in the last 12 months

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Rated 5 out of 5 stars

Buying my brand new MG ZS!

I brought my MG ZS yesterday and was dealt with Marius and Sheila. They was both absolutely incredible in helping me getting the right car for me and my fiancé’s needs and wants. Made us feel very welcome from the moment we walked through the door and couldn’t have been happier with the service they showed us! Couldn’t of asked of anything better and we are over the moon with the car so thank you for everything you both did!

February 9, 2026
Unprompted review
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Reply from Richmond Motor Group - MG Guildford

Hi Robbie, thank you for your fantastic review and five-star rating! We are delighted to hear that Marius and Sheila provided you with such excellent service and helped you find the perfect MG ZS for you and your fiancé. Your kind words mean a lot to us, and we are thrilled that you are over the moon with your new car. Thank you for choosing Richmond MG Guildford, and we wish you many happy miles ahead!

Rated 5 out of 5 stars

Fantastic service and very helpful

Fantastic service and very helpful. Kelly faith was incredibly helpful, made the entire process very easy, a pleasure to have business with.

February 6, 2026
Unprompted review
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Reply from Richmond Motor Group - MG Guildford

Thank you for the fantastic review, Hrvoje. We're thrilled to hear you had such a positive experience at Richmond MG Guildford. We'll be sure to pass on your kind words to Kelly Faith, who will be delighted to know she made the process easy and enjoyable for you. Best regards, Richmond MG Guildford.

Rated 5 out of 5 stars

Very good and reliable service received…

Very good and reliable service received from Marius Mockus.

November 18, 2025
Unprompted review
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Reply from Richmond Motor Group - MG Guildford

Thank you for the fantastic review, Chris! We're delighted to hear that you received very good and reliable service from Marius Mockus. Your kind words mean a lot to us, and we will be sure to share your feedback with Marius. Best regards, Richmond MG Guildford.

Rated 5 out of 5 stars

I had an excellent experience with my new car purchase

I had an excellent experience with my recent car purchase. From start to finish, everything was easy and well organised. Marius Mockus was fantastic—professional, friendly, and took the time to answer all my questions. I couldn’t be happier with the experience.

January 3, 2026
Unprompted review
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Reply from Richmond Motor Group - MG Guildford

Hi Hannah, thank you for your wonderful review and five-star rating! We are thrilled to hear about your excellent experience with your recent car purchase at Richmond MG Guildford. Marius Mockus will be delighted to know his professionalism and friendly approach made such a positive impression. We hope you enjoy your new car, and we look forward to seeing you again in the future! Best regards, Richmond MG Guildford.

Rated 5 out of 5 stars

Brilliant

I went to look for the cars and I just couldn't resist to buy MG that was exactly what I always wanted. James was brilliant he explained everything to me especially I don't know much about cars. He was patient with me and he was so helpful. That was first time in my life when I bought car by myself and James he was amazing to help me choose the right one and didn't push for highest spec model he listen what I want and he make me feel that this one was a perfect choice for me. I am so happy with service and engaging conversation.

January 23, 2026
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Reply from Richmond Motor Group - MG Guildford

Hi Urszula, thank you for your wonderful review and five-star rating! We're thrilled to hear about your positive experience at Richmond MG Guildford. It's fantastic that James was able to assist you in finding the perfect car and made the process so comfortable for you. We’ll be sure to pass on your kind words to him. Enjoy your new MG, and we wish you many happy miles ahead! Best regards, Richmond MG Guildford.

Rated 5 out of 5 stars

Kelly has been amazing helping myself…

Kelly has been amazing helping myself sort out my old car and to get my new car. Would 100% recommend.

January 31, 2026
Unprompted review
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Reply from Richmond Motor Group - MG Guildford

Thank you for the fantastic review and rating, Dani. We're delighted to hear that Kelly provided amazing assistance with sorting out your old car and helping you get your new one. We will be sure to pass on your kind words to her. Best regards, Richmond MG Guildford.

Rated 5 out of 5 stars

Great service from Richmond MG, Guildford

Great experience buying my new car! Marius Mockus the sales executive could not have been more helpful at every stage of the process of purchasing my new MG HS Hybrid Plus. Very knowledgeable and helpful. So far I am very happy with my purchase and I would certainly use Richmond MG Guildford again in the future.

January 6, 2026
Unprompted review
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Reply from Richmond Motor Group - MG Guildford

We're happy you had a great experience buying your new car! We appreciate your kind words regarding the helpful and knowledgeable service you received. We are glad you're happy with your purchase and would choose us again.

Rated 5 out of 5 stars

Kelly

Kelly, our sales person played a big part in helping us by the car we wanted. We were not very knowledgeable and she calmly talked us through everything without any pressure. I felt she was genuinely passionate about the car which was very reassuring. Thank you Kelly!

January 25, 2026
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Reply from Richmond Motor Group - MG Guildford

We're happy to hear that our sales person helped you purchase the car you wanted. Thank you for your positive feedback!

Rated 5 out of 5 stars

Marius Mockus

Marius Mockus, at Guildford MG, is a good member of your staff. Polite and smartly dressed. He was immensely assistive in helping me choose my next Motability car. He was informative, understanding and courteous in every way.

January 26, 2026
Unprompted review
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Reply from Richmond Motor Group - MG Guildford

Thank you for your wonderful review, Margaret. We are thrilled to hear about your positive experience at Richmond MG Guildford. Marius will be delighted to know his assistance and professionalism left such a great impression. We hope you enjoy your new Motability car and look forward to welcoming you again in the future!

Rated 5 out of 5 stars

Charlie was very helpful

Charlie was very helpful, friendly and the whole process was hassle free. Would recommend.

January 27, 2026
Unprompted review
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Reply from Richmond Motor Group - MG Guildford

Thank you for your kind review and five-star rating, Charlotte. We are delighted to hear that Charlie provided helpful and friendly service, making the process hassle-free for you. We truly appreciate your recommendation and look forward to welcoming you back to Richmond MG Guildford in the future.

Rated 5 out of 5 stars

Marius was fantastic in helping us purchase our car

Marius Mockus was fantastic throughout the entire process of purchasing our new MG. He guided us through every step with clarity and professionalism, was always available to answer questions, and never left us waiting long for a response. His communication and support made the whole experience smooth and stress-free. Highly recommended.

November 19, 2025
Unprompted review
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Reply from Richmond Motor Group - MG Guildford

We're happy to hear that your car-buying experience was smooth and stress-free. We appreciate your kind words regarding the clarity, professionalism, and support you received. Thank you for your recommendation!

Rated 5 out of 5 stars

Great service

Great service. Thankyou.

December 6, 2025
Unprompted review
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Reply from Richmond Motor Group - MG Guildford

Hi Charles, thank you for your five-star review! We’re delighted to hear you were pleased with the service at Richmond MG Guildford. Your kind words are greatly appreciated. Best regards, Richmond MG Guildford.

Rated 5 out of 5 stars

Great experience

From my initial inquiry to getting the car, communication was quite good. I had worries about buying a used car with my budget as I had read horror stories about after sale nightmares. Marius in particular was very helpful, patient with my queries and polite. Couldn't have asked for a better representative as he found me a deal within my budget and in a short space of time. Other members of the team were always willing to assist if he was off duty. I have only had the car for a few weeks and so far I don't have complaints. As they are an approved dealership, I feel I am in good hands if ever there is an issue based on my current experience. Thank you Marius and the team! Highly recommend.

January 25, 2026
Unprompted review
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Reply from Richmond Motor Group - MG Guildford

Thank you for your glowing review and five-star rating, Olere. We are thrilled to hear about your positive experience with Marius and the rest of the team at Richmond MG Guildford. Your kind words about the assistance, patience, and professionalism you received mean a lot to us. We're delighted that you are happy with your new car and feel confident in choosing us as your approved dealership. If you ever need any assistance in the future, we’ll be more than happy to help. Thank you for your recommendation!

Rated 5 out of 5 stars

Marius gave fist class service

Marius gave fist class service keeping me updated throughout the purchase.

January 21, 2026
Unprompted review
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Reply from Richmond Motor Group - MG Guildford

Thank you for your fantastic review, Alex. We are delighted to hear that Marius provided first-class service and kept you well-informed throughout your purchase. We will be sure to pass on your kind words to him. Best regards, Richmond MG Guildford.

Rated 5 out of 5 stars

Marius was great!

Marius was great at helping me find the perfect car, not at all pushy like previous car sellers I've dealt with and when the car I wanted wasn't available he sourced a car that was even better than the one I had previously seen. All transactions were smooth and I came away very happy with my new car - thank you again!

October 21, 2025
Unprompted review
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Reply from Richmond Motor Group - MG Guildford

Thank you for your wonderful review and five-star rating, Anna. We're thrilled to hear that Marius provided you with such a positive experience at Richmond MG Guildford. It's great to know he was able to help you find the perfect car and ensure a smooth transaction. We hope you enjoy your new car and look forward to welcoming you back in the future. Best regards, Richmond MG Guildford.

Rated 5 out of 5 stars

Amazing customer service

Marius was amazing from the initial time we walked into the showroom until we drove off with our new car. This is our second purchase from this dealership with Marius and I wouldn't hesitate to go back to him when its time to change the car again

January 24, 2026
Unprompted review
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Reply from Richmond Motor Group - MG Guildford

Thank you for your wonderful review, Natalie. We are delighted to hear that Marius provided you with such excellent service once again at Richmond MG Guildford. Your loyalty and kind words mean a lot to us, and we look forward to welcoming you back when it’s time for your next car.

Rated 5 out of 5 stars

Excellent dealer experience.

Spur of the moment decided to look at the MG brand , so had an appointment with Marius to test drive the Hs Trophy .i was very impressed with the car and placed an order for the White with Tan interior . Car is excellent , so was Marius very helpful and informative and pleasant . Have recommended Marius and Richmond motors to my friends

December 12, 2025
Unprompted review
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Reply from Richmond Motor Group - MG Guildford

Thank you for your fantastic review and five-star rating, Leslie. We're delighted to hear that you were impressed with the MG HS Trophy and that Marius provided such helpful, informative, and pleasant service. Your recommendation means a lot to us, and we truly appreciate your kind words. We hope you enjoy your new car and look forward to welcoming you and your friends to Richmond MG Guildford in the future!

Rated 5 out of 5 stars

MG4 EV

Would like to say that Charlie made the whole process of buying a new car very easy and great explanation of how all works when we picked car up.

January 18, 2026
Richmond Motor Group - MG Guildford logo

Reply from Richmond Motor Group - MG Guildford

Hi Dani, thank you for your fantastic review and five-star rating! We're delighted to hear that Charlie made the process of buying your new car so easy and provided clear explanations during collection. We will be sure to pass on your kind words to him. Best regards, Richmond MG Guildford.

Rated 5 out of 5 stars

Exceptional service and support from…

Exceptional service and support from Kelly. It was excellent experience dealing with her

January 16, 2026
Unprompted review
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Reply from Richmond Motor Group - MG Guildford

Thank you for your review and five-star rating, Ahmed. We're delighted to hear about your excellent experience with Kelly. Your kind words will certainly be shared with her. Best regards, Richmond MG Guildford.

Rated 5 out of 5 stars

Brilliant Customer Service

Following on from my initial call to MG Richmond on the 29th December 2025. The service I have received to get the damaged repaired to my car has been exceptional. Dave White from MG's base in Hampshire in particular has been a star. To the point where he came to my house on a Sunday morning to complete the work required. The attention to detail, to levels of communication shows this company really care's about their customers and the level of service they are striving to deliver. I was very impressed when I purchased my MG through them 18 months ago. But after the last 10 days, they have exceed that and more. Many thanks.

January 11, 2026
Unprompted review
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Reply from Richmond Motor Group - MG Guildford

Thank you for your glowing review, Mrs Baker. We are thrilled to hear about your exceptional experience with Richmond MG Guildford. It’s wonderful to know that Dave White went above and beyond, even taking the time to assist you on a Sunday morning. We truly value your kind words about our attention to detail, communication, and dedication to customer service. It’s fantastic to hear that your experience with us has exceeded your expectations. We appreciate your continued support and look forward to assisting you again in the future. Best regards, Richmond MG Guildford.

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