Dan made our experience enjoyable and kept me informed of every step of the process. He also took the time to show me all the instruments in the car and gave me the opportunity to test drive the... See more
Company replied
Location
Switch locationMG Portsmouth, Fitzherbert Road, Farlington, PO6 1RU Portsmouth, Hampshire, GB
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See what reviewers are saying
Excellent Customer Service! The sales agent, Dan was amazing. He is a true sales professional. He was patient and detailed. He took his time to articulate our needs and carefully guided us through th... See more
Company replied
Everyone at Richmond motor group are very friendly. I felt completely at ease when buying a car here. As a woman it can be intimidating but it was a great experience. Dan helped us and made the transa... See more
Company replied
Daniel Tate was very helpful from first visit, explained whole process clearly. Very polite and friendly throughout. Made whole thing stress free by keeping us informed every step.Dan came across as a... See more
Company replied
Company details
Written by the company
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Contact info
MG Portsmouth, Fitzherbert Road, Farlington, PO6 1RU, Portsmouth, Hampshire, United Kingdom
- 02392 288 260
4.5
Excellent
535 reviews
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He was very kind a professional even…
Dan was very kind a professional even with all my questions very fast on the turn over
March 29, 2026
Unprompted review
Reply from Richmond Motor Group - MG Portsmouth
We're happy to hear that Dan was helpful and professional while answering your questions and providing quick service. Thank you!
Perry was very good
Perry was very good, looked after us well worked out a good deal and kept us in the loop on delivery, much better experience than we’ve had in the past.
March 26, 2026
Unprompted review
Reply from Richmond Motor Group - MG Portsmouth
We're happy to hear that you had such a positive experience! It's great to know you felt well-cared for and informed throughout the process. Thank you for your feedback.
Sarah was really helpful
Sarah was really helpful! Very friendly and open about the car we were looking for. She made the experience quick (especially with 2 kids) and then took me out on a test drive. I’ve never driven manual before so she gave me an impromptu driving lesson!
March 26, 2026
Unprompted review
Reply from Richmond Motor Group - MG Portsmouth
We're happy to hear that you found our team member helpful and friendly! We appreciate you mentioning how quick the experience was. Thanks for your feedback!
Great service - excellent communication
Sarah was really helpful throughout the whole process of buying my new car. Communication was excellent from start to finish, and she was always proactive in finding answers to any questions I had. She made everything smooth and stress-free—highly recommend!
March 25, 2026
Unprompted review
Reply from Richmond Motor Group - MG Portsmouth
We appreciate you sharing your positive experience. We're happy to hear that the car-buying process was smooth and stress-free, and that our communication met your expectations. Thanks for your recommendation!
Sarah was very friendly and efficient…
Sarah was very friendly and efficient really good and we look forward to our new car
Would happily deal with Sarah again
March 25, 2026
Unprompted review
Reply from Richmond Motor Group - MG Portsmouth
We're happy to hear that you found our service efficient and friendly. We appreciate your kind words and hope you enjoy your new car!
Sundeep was very polite
Sundeep was very polite, friendly and professional. Our time with Richmond MG was great.
March 25, 2026
Unprompted review
Reply from Richmond Motor Group - MG Portsmouth
We appreciate your five-star rating! We're happy to hear that you found Sundeep polite, friendly, and professional, and that your time was great.
The best customer service
The best customer service. I am very happy with Daniel Tate service.
March 23, 2026
Unprompted review
Reply from Richmond Motor Group - MG Portsmouth
We appreciate your kind words and are so happy to hear you received the best customer service. We are delighted you're pleased with the service.
Heart attack avoided
I was relieved to receive a call informing me the body work on my offside rear door was complete, on time, and it was ready for collection. A few minutes later I received another call telling me it was not ready as they had just opened the parcel from MG and they had sent the wrong door. It would take two days before they received the correct door and, in the meantime, they would refit the damaged door so I could collect the car as arranged as I needed it over the weekend. Imagine my relief when, on arrival, I was told that they had in fact completed the repair, all that was needed was the trim on the bottom of the door and they were able to get that from the Guildford Branch. Despite this comms problem I give 5 stars for recovery from what could have been an awkward situation and for completion of work to a high standard and on time.
March 20, 2026
Unprompted review
Reply from Richmond Motor Group - MG Portsmouth
We appreciate you taking the time to share your experience. We're glad to hear that we could recover from the communication issue and complete the work to a high standard and on time. Thank you for your positive feedback and 5-star rating!
Excellent
Daniel Tate was very helpful and polite, excellent service from the start of ordering a car to pick up
March 22, 2026
Unprompted review
Reply from Richmond Motor Group - MG Portsmouth
We're happy to hear that you found the service excellent, from ordering to picking up your car, and that you were treated with politeness and helpfulness.
Efficient and brilliant service from…
Efficient and brilliant service from Sarah!
March 21, 2026
Unprompted review
Reply from Richmond Motor Group - MG Portsmouth
We're happy to hear that you had such a positive experience! We appreciate your feedback and are glad we met your expectations.
Best car advice ever
Sarah was amazing throughout the entire process advised me on the correct car for me, helped explain best price and allowed me to make my best choice for the greatest car I could get
March 19, 2026
Unprompted review
Reply from Richmond Motor Group - MG Portsmouth
We're happy to hear that you had such a positive experience! We appreciate you mentioning how helpful we were in guiding you to the perfect car at the best price.
It's the customer service in all was…
It's the customer service in all was on point.the sales representatives were very polite and welcoming and exercised alot of patience.
March 18, 2026
Reply from Richmond Motor Group - MG Portsmouth
We appreciate your positive feedback! We're so glad to hear that you found our sales representatives polite, welcoming, and patient, and that our customer service was on point.
Reply from Richmond Motor Group - MG Portsmouth
We appreciate your feedback and five-star rating. We are so glad you found our salesperson knowledgeable, friendly, and professional.
Reply from Richmond Motor Group - MG Portsmouth
We are so happy to hear that you had an amazing experience at Portsmouth. Thank you for your positive feedback!
Friendly and helpful
If the car is as good as the service from Dan
I'll be very happy
March 16, 2026
Unprompted review
Reply from Richmond Motor Group - MG Portsmouth
Hi Viv, thank you for the wonderful review and the five-star rating! We're thrilled to hear about your positive experience with Dan. We hope your new car brings you as much joy as our service did. Best regards, Richmond MG Portsmouth.
Reply from Richmond Motor Group - MG Portsmouth
We appreciate your five-star rating and are so glad to hear you received very professional and efficient service. Thank you for your feedback.
Great experience buying my new car
Great experience buying my new car, Dan couldn't have done more. Only negative were the chairs!
March 9, 2026
Unprompted review
Reply from Richmond Motor Group - MG Portsmouth
We're happy to hear that you enjoyed buying your new car. We appreciate your feedback and will consider your seating comments. Thank you!
Daniel Tate was very helpful from first…
Daniel Tate was very helpful from first visit, explained whole process clearly. Very polite and friendly throughout. Made whole thing stress free by keeping us informed every step.Dan came across as a Very professional competant salesman. Review from Mrs Sally Bromfield.
March 6, 2026
Unprompted review
Reply from Richmond Motor Group - MG Portsmouth
Thank you for your wonderful review, Sally. We're delighted to hear that Daniel Tate provided such helpful and professional service, making the process stress-free and keeping you informed throughout. Your kind words will certainly be shared with him. Best regards, Richmond MG Portsmouth.
Excellent all round service from Sarah…
Excellent all round service from Sarah McCarthy… very pleased
March 4, 2026
Unprompted review
Reply from Richmond Motor Group - MG Portsmouth
We are happy to hear that you are very pleased with the all-round service. Thank you for sharing your positive experience with us.
Perry and Richard did a great job in a…
Perry and Richard did a great job in a difficult situation with getting our finance shorted and making sure we got the best deal for our new MG HS
March 4, 2026
Unprompted review
Reply from Richmond Motor Group - MG Portsmouth
Thank you for your review and rating, Terry. We're pleased to hear that Perry and Richard were able to assist you effectively in securing the best deal for your new MG HS despite the challenges. We will make sure to pass along your kind words to them. Best regards, Richmond MG Portsmouth.
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