Andy Reviews 1,455

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, often highlighting drivers who go above and beyond. The service is frequently described as efficient and reliable, with many appreciating the smooth booking process and timely communication regarding driver details and arrivals. People also commend the comfortable, clean vehicles and the overall ease of their journeys. However, some customers also noted occasional issues. A few reviewers mentioned instances where the driver went to the wrong terminal or dropped them off at an incorrect location, leading to inconvenience. There were also isolated reports of drivers not providing pre-paid child seats or arriving at the wrong time, though these seem to be rare occurrences.

What people talk about most

Staff

Customers consistently report positive experiences with staff. Reviewers frequently praise drivers for being... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the punctuality,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising drivers for being on time or early,... See more

Booking process

Reviewers mention positive feedback about the booking process. Customers consistently found the booking... See more

Location

People report positive experiences with location. Customers appreciate the drivers' punctuality and ability... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent communication and service. There was a rockfall closing the road from Toulouse to Andorra which meant a huge detour, but we were kept informed of the situation the whole time. We then change... See more

Rated 5 out of 5 stars

My driver on January 4, Juan was wonderful! He came 5 minutes before the scheduled time, kindly helped with my luggage, drove carefully and effectively and was a true gentleman. My driver on Jan... See more

Rated 5 out of 5 stars

I just wanted to send a quick note and let you know that our driver Abdul Waheed was fantastic. He was professional, on time and was a very careful driver. He was a true professio... See more

Rated 5 out of 5 stars

Great experience in general! Very quick and easy booking system. Loved that I received constant updates about the driver and his way to us, and that he has arrived. The driver was extremely profession... See more


Company details

  1. Transportation Service

About Andy

Written by the company



At Andy, we specialize in taking you places, whether it's from city to city, airport to city, or any point of interest within a city, in Barcelona, Andorra, Madrid and Valencia.

Our drivers are carefully selected to make your long-distance trips as enjoyable as possible, and our 24/7 travel agents are always available by chat, so you don't have to wait.

Book in advance and pay online with your credit card. The best part? The price is all-inclusive, so you won't get hit with any extra fees or hidden costs.

Book your ride now

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 11% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent service

Victor was a great driver. He was waiting for us on arrival, was polite and efficient, and drove us swiftly and safely to our destination. Excellent service and would use again without hesitation.

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company. Got in touch before our flight to send us a information on how to find them and also a photo of who the driver would be. Great communication and service.

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

Ali is a great driver, very safe and courteous.

Ali arrived 10 minutes early as he said he would. He loaded our bags and made sure we were all comfortable. The ride was smooth with no disruptions. He dropped us right in front of our hotel. I would definitely use Ali again for future rides and recommend him highly to otheres.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Really good service

Really good service. Kept up to date on our driver, when he was en route for pick up and when he had arrived. Would definitely use again.

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

After missing our flight to valencia due to a road closure at stansted we transferred to a flight to Castellon. We then realised how far away this airport is from Valencia! Andys taxi accepted our booking on the same day, the taxi driver waited an hour for us at the airport as passports took so long, and he was lovely. Thank you for providing such an efficient and friendly service on what had been a very bad day up to then!

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Our driver Andres was polite

Our driver Andres was polite , professional, on time and had lots of interesting information about the area. The ride was perfect, the air conditioning and water very welcome.
Thanks Andres.

September 7, 2025
Unprompted review
Rated 5 out of 5 stars

First class experience with Andy

Andy took us from Girona airport to Le Sirene in France on August 25th and also the return journey on Sept 1st. Andy was there to collect us right on time on both occasions and we found his service to be first class. We will definitely use Andy again should we need a transfer from Girona airport. Would highly recommend.

August 25, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous service

Fabulous service. Excellent communication from booking to being picked up by Andres. Highly recommend

September 1, 2025
Unprompted review

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