Catherine was so helpful—she answered my call right away, listened to all my questions about the X’Air Safe and contacted me quickly over the following weekend to set up a fitting. She took great care... See more

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Company details
- #2 of 6 best companies in Equestrian Store
Written by the company
Ride EquiSafe is not your standard tack store. We specialize in keeping you simultaneously safe and stylish in the saddle. We carry the broadest selection of equestrian safety products across North America, including air vests, body protectors, safety stirrups, and riding helmets. Whether you’re hacking out on the trails, taking a lesson, or competing from the local level up to the international level, we believe that all riders should use equipment that ensures the safest possible experience.
Contact info
2676 John Shehan Rd., 28756, Mill Spring, United States
- 919-404-9744
- info@rideequisafe.com
- rideequisafe.com
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Amazing service and knowledge
The Ride EquiSafe team was amazing at fitting me for my first airvest, and new helmet - guiding me through the measurement process online. Everything arrived quickly and fit perfectly!
Can't say enough good things about the service and knowledge Catherine and her team provides.
The vest I purchased a year ago was…
The vest I purchased a year ago was defective which can happen! EquiSafe made sure I had a vest to show in that week and going forward AND handled the return to the company. What a pleasant experience. THANK YOU!
I had a million questions and they…
I had a million questions and they graciously answered all of them. I even sent photos of me in the air vest to confirm it fit properly. They responded promptly, provided clear and accurate information and were easy to work with. 100% recommend.
Knowledgeable about product & fitting, making me confident in my purchase.
I visited them at the MD Five Star so I could try on as many vests as possible. They did a great job of fitting me and allowed me the time to mentally process which vest I decided I would wear more often, despite the fact that we were at a busy special event.
It was wonderful to be able to have…
It was wonderful to be able to have choices and try the different safety vests. I appreciated the time and details I was provided. It helped
Excellent
Excellent customer support and recommendations.
It was a pleasure to deal with Catherine.
I was picky about the color of vest I…
I was picky about the color of vest I wanted, then had a glitch with shipping because I changed address
while my order was being sent. Ride EquiSafe made sure the complicated order was filled perfectly .
Ride Equisafe is the best choice for a…
Ride Equisafe is the best choice for a consultation on the right air best!
Came right on time and was already…
Came right on time and was already assembled!!!! Fits perfectly!
Catherine was super helpful at…
Catherine was super helpful at assisting me with finding the right air vest using my measurements. She thoroughly went over the options and made the whole process quick and seamless!
More Transparency
Prior to ordering from Ride EquiSafe I attempted to order the safety vest I wanted directly from the manufacturer. They indicated they did not have any in stock so I decided to look to the internet. I found Ride Equisafe and it appeared that the vest was in stock so I ordered and paid in full, including an expensive shipping option assuming that I would get the vest in a couple of days. Not until I had paid did a reply email indicate that "Please note that some items may be shipping from Europe, requiring extra time for delivery." Had I known this I might have opted for a different product that would reach me sooner. In the end, I did receive the product with which I am happy.

Reply from Ride EquiSafe
Great Customer Service
Great Customer Service! I decided it was time for a safety vest. I reached out to Ride EquiSafe with some questions about fit and sizing. Catherine answered all of my questions, helped me with fitting, and suggested vest options. It was a very positive experience!
Great product
Great product! The stirrup irons were exactly what we wanted. Customer service was amazing. Arrived on time even with an unexpected delay. Thank you!
Solid information from the…
Solid information from the representative at Tryon. Good quality products. Fast shipping.
Equestrian Safety with a Personal Touch
I've purchased protective gear from Ride Equisafe over the years, and I'm 100% in love with all of it. Just recently, I had to have spine surgery, and I needed more than my air vest to keep me safe. Catherine helped me select a hybride air/body protector, and I LOVE IT. She also helped me fit my equestrian son, who is 15 yo, 5'8", and 110 pounds with broad shoulders. I figured we'd have to sacrifice on the fit, but no. She found a perfect fit, AND it is safer than any body protector I could find elsewhere. I cannot recommend Ride Equisafe enough. THANK you.
Kathrine went above and beyond to help…
Kathrine went above and beyond to help me choose the best vest for me. Extremely knowledgeable, equipped with ton of patience, answered all my questions and then some. I’m beyond happy with her help, and I know I’ll go back with every need, safety wise! Thank you!!!
Representative coming here and helping…
Representative coming here and helping to find the right size and right vest. I hope it never deploys!!!! But feel safer wearing it on green horses.
I love my new body protector vest
I love my new body protector vest. It’s so much lighter than my old one and very comfortable. Well worth the money. I really appreciated the fitting process and getting the exact size I needed with no guessing on my part. Great work ladies!!
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