RiderlyReviews 

283
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I am writing to thank you for your help with my recent bike rental in Istanbul. I had accidentally booked my bike from a different outlet than my friend, which would have complicated our trav... See more

Rated 5 out of 5 stars

We had an excellent experience with Riderly! We rented a Yamaha Dragstar for a few days to explore Mallorca, and everything was greatfrom start to finish. Gianluca was very friendly, communicative, an... See more

Company replied

Rated 5 out of 5 stars

Absolutely the best bike rental experience I’ve had! The staff are genuinely friendly and helpful, the bikes are well-maintained and in excellent condition, and they take the time to recommend rou... See more

Company replied

Rated 5 out of 5 stars

It's the third time we use Riderly in Europe and Asia. The rental companies they work with are very professional and you get motorbikes in a very good condition. Also, in case you have a change in pla... See more

Company replied

Company details

  1. Motorcycle Rental Agency
  2. ATV Rental Service
  3. Scooter Rental Service

Written by the company

Ride a motorcycle anywhere in the world


Contact info

4.9

Excellent

TrustScore 5 out of 5

283 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(283)

74 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to proceed

Easy to proceed. Everything was like it were describe

January 12, 2024
Unprompted review
Riderly logo

Reply from Riderly

Hi Jose,

We are grateful that you took the time to leave us a 5-star review!

Best regards,
Support Team @ Riderly.com

Rated 5 out of 5 stars

Riderly provides outstanding performance

Riderly was very flexible when I asked to change the ordered model.
Moreover, Lucas, Carlos and the team behind supported me closely when the ordered motorbike was not available due to an accident and took care for compensation.
This was extraordinary and I can only recommend Riderly!

December 15, 2023
Unprompted review
Riderly logo

Reply from Riderly

Hi Lieschen,

Thank you so much for the fantastic review! We’re really happy that you chose us, and it’s wonderful to know we could make your journey enjoyable! The whole team takes pride in ensuring every ride is exceptional, and it’s great to know we achieved that with you. 💓

Looking forward to helping with your next Ride!

Cheers,
Customer Success Team @ Riderly.com

Rated 5 out of 5 stars

Riderly and Luxurymotorentals.gr - THE BEST motorcycle rental

Riderly and its local agency "luxurymotorentals.gr" in Athens, Greece is THE BEST motorcycle rental office ever! It's an experience. A motorcycle of the highest quality, Honda Rebel special edition, in perfect condition, amazing service and support. Exquisite!

January 6, 2024
Unprompted review
Riderly logo

Reply from Riderly

Hello Dr. Stelios,

We're thrilled to hear about your great experience!
It's great to hear that you found our partners to be professional and pleasant to work with.
Your satisfaction is what drives us, and we can’t wait to welcome you back for another adventure. 🚀

Best regards,
Support Team @ Riderly.com

Rated 5 out of 5 stars

Riderly folks are the best!

From beginning to end, our experience with Riderly was fantastic. Carlos is an engaged, enthusiastic and responsive CEO with a staff that lives up to his example. Without exception, his team proved to be prompt, professional, thorough and friendly. We unfortunately had to change plans mid-stream in our itinerary, and were treated with kindness and respect.
This review may be long overdue, but it is sincere and heartfelt.

May 15, 2023
Unprompted review
Riderly logo

Reply from Riderly

Hello Nancy,

Thank you so much for taking the time to share your feedback!

At Riderly, we believe in going the extra mile for our customers. It’s customers like you who inspire us to keep striving to provide the best service possible, and your story reaffirms why we do what we do. 🥰

Next time you’re ready for a ride, don’t hesitate to reach out – we’re here to make it another five-star experience!

Kind Regards,
Customer Success Team @ Riderly.com

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Rated 5 out of 5 stars

Very helpful support

Aleksandra from support was very helpful and patient. She answered all my questions precisely and did a lot in order to answer my questions about upcoming rental.

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

I had hired a vehicle through Riderly…exceptional customer service

I had hired a vehicle through Riderly but unfortunately due to a below standard service from their partner the reservation was not successful. The team at Riderly ( as especially Carlos) went above and beyond from a customer experience perspective and really went the extra mile for me when they could have easily pointed fingers to their partner company. Kudos to them. Best customer service I have experienced in years and will certainly use them again.

October 3, 2023
Unprompted review
Rated 5 out of 5 stars

Perfectly organized

Perfectly organized. Delivery and Pick-up on time . Bike in good shape and save. Got all my deposit back in cash after handing back the key - one of my best rides on the Zanzibar Island !

October 10, 2023
Unprompted review
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Rated 5 out of 5 stars

Best support team!

The support team solves problems immediately and very kindly. The value for money is excellent, I looked for different suppliers and this is undoubtedly the best I've ever tried. When you deal with large rental companies you become one number among many and if you have problems you are abandoned. With riderly this danger does not exist!

September 18, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Timely and helpful communication from the staff.
They have a great local partner in Turda, Romania. The motorbike rental experience was seamless
Well done, Riderly!

September 9, 2023
Unprompted review
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Rated 5 out of 5 stars

we hired a kymco 125 cc

we hired a kymco 125 cc, reservation went smoothly and correct also picking it up at the office was simple and efficient we hired it for 13 days price good and the service was as it should, very good, the bike was 4 years old ans had some dammage but that was nicely told by luis duarte, 250 paid cash for bail and received it went i brought the bike back, good service , luis thanx for the good service, gr cees

August 13, 2023
Unprompted review
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Rated 5 out of 5 stars

Best rental

The service was perfect and the support very kind. They help me suddently and they give me the best solution

August 25, 2023
Unprompted review

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